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Traveller Reviews W Home Senopati
Number of reviews per page
20
20
40
40
Customer reviews
RD
RATU D. P.
Staycation
10.0
/10
Reviewed 3 day(s) ago
Very friendly staff, complete amenities, quiet atmosphere, strategic location.
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K
Katan
8.6
/10
Reviewed 9 week(s) ago
The room was very clean, the staff was friendly, there were only a few points that needed to be highlighted, such as the parking area if you bring a motorbike outside the hotel area and the handlebars were not locked, which caused concerns. The breakfast was more or less standard.
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3 people find it helpful
Accommodation's Reply
11 Oct 2026
Hello Mr. Katan, Thank you for your review and compliments regarding the cleanliness of the rooms and the service of our staff. We apologize for any concerns regarding the motorcycle parking area and breakfast options. These comments are very valuable to us in improving parking security and breakfast quality in the future. See you again soon! Sincerely, w home Senopati
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D***n
5.8
/10
Reviewed 10 week(s) ago
The bathtub was incredibly dirty. The sheets were stained, too. The sink was clogged. I wasn't satisfied.
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3 people find it helpful
Accommodation's Reply
11 Oct 2026
Hello Kak dan*, Thank you for your review and feedback. We apologize for the inconvenience regarding the cleanliness of the bathtub, linens, and the clogged sink. We will immediately investigate this matter with our cleaning and maintenance team to prevent this from happening again. Thank you for helping us improve. Sincerely, w home Senopati
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t***a
8.8
/10
Reviewed 17 week(s) ago
I had a wonderful stay at this hotel. The location is perfect; it’s close to many popular attractions and amazing local food spots, making it easy to explore the area. The room was clean, comfortable, and cozy, which made my stay even more enjoyable. The breakfast was delicious with a good variety of options. Overall, I highly recommend this hotel to anyone looking for a comfortable stay in a great location. I would definitely stay here again.
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1 people find it helpful
Accommodation's Reply
11 Oct 2026
Dear ta*,
Thank you so much for your wonderful review and the 8.8 rating! We are thrilled to hear that you enjoyed our strategic location, clean and cozy rooms, as well as our breakfast offerings. It’s great to know that staying with us made exploring the local food spots and attractions convenient for you. We truly appreciate your high recommendation and look forward to welcoming you back again soon!
Warm Regards,
W Home Senopati
Bonifasius D.
9.7
/10
Reviewed 18 week(s) ago
Free valet service was really a plus point! Breakfast also really good.
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Accommodation's Reply
17 Jul 2026
Thank you so much for the wonderful review! We are thrilled to hear that our free valet service added value to your stay and that you enjoyed the breakfast. We look forward to welcoming you back to W Home Senopati soon!
Warm regards,
W Home Senopati
f***n
9.1
/10
Reviewed 26 week(s) ago
The staff was friendly, but I didn't like the slow Wi-Fi when I was lying in bed, and my room wasn't very soundproof. Every night, it sounded like someone was playing music, but I don't know where it was coming from.
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3 people find it helpful
Accommodation's Reply
11 Oct 2026
Hello fn*, Thank you for your 9.1 rating and feedback. We are delighted to hear that our staff were friendly and helpful. We apologize for the inconvenience regarding the Wi-Fi signal in the bedroom and the music that disturbed your rest. This feedback is important to us. Thank you for staying with us, and we hope to provide you with an even better experience on your next stay! Sincerely, w home Senopati
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d***l
Business
8.4
/10
Reviewed 32 week(s) ago
Can hear the music from the club in the basement. Pillow not comfortable. The rest is nice.
1 people find it helpful
Accommodation's Reply
11 Oct 2026
Dear dl*,
Thank you for taking the time to share your review and rating. We sincerely apologize for the inconvenience caused by the music sound from the basement and the uncomfortable pillow during your stay. We appreciate your feedback, as it helps us identify areas where we can improve. Our team is looking into solutions regarding soundproofing and pillow quality to ensure a more restful experience for our guests. We are glad to hear that you found the rest of your stay nice, and we hope to have the opportunity to welcome you back for a better experience in the future.
Warm Regards
W Home Senopati
D***a
10.0
/10
Reviewed 32 week(s) ago
Had a pleasant stay during my sudden change of plans. Location was awesome, being situated at the heart of Senopati, this place is located in the housing area while everything else is within walking distance. The place was squeaky clean, smells very calming, and we felt amazing just walking inside. Breakfast was great -- we chose the omelette and were surprisingly satisfied. Would definitely come again.
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1 people find it helpful
Accommodation's Reply
11 Oct 2026
Dear Da*,
Thank you so much for the perfect 10.0 rating and your wonderful review! We are delighted to hear that we could accommodate your stay smoothly and that you enjoyed our strategic location in Senopati, as well as the cleanliness and calming ambiance of our hotel. It’s also great to know that you loved our omelette breakfast! We truly appreciate your kind feedback and look forward to welcoming you back again soon!
Warm Regards,
W Home Senopati
Maria P.
Leisure
10.0
/10
Reviewed 34 week(s) ago
A peaceful stay. The rooms are clean, tidy, and well-equipped. The best part is its location, which is very close to various popular restaurants in Senopati. The staff is very friendly and helpful, and check-in is also fast. Highly recommended for those seeking tranquility in the South Jakarta area.
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3 people find it helpful
Accommodation's Reply
11 Oct 2026
Hello Maria P., Thank you so much for your perfect 10.0 rating and positive review! We are delighted to hear that you enjoyed your peaceful stay, the clean and tidy room, and the friendly and prompt service from our staff. Our excellent location in Senopati is one of our advantages, allowing guests easy access to the surrounding food scene. Thank you for your suggestion, and we hope to welcome you again next time you stay at w home Senopati! Sincerely, w home Senopati
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c***a
Leisure
9.4
/10
Reviewed 34 week(s) ago
The staff were very friendly and helpful. The rooms were comfortable. Parking was available and very helpful.
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2 people find it helpful
Accommodation's Reply
11 Oct 2026
Hello ca*, Thank you so much for your 9.4 rating and positive review! We are delighted to hear that you felt comfortable during your stay and were satisfied with the friendliness of our staff and the parking service we provided. Our guests' comfort is always our top priority. We hope to welcome you back to w home Senopati again! Sincerely, w home Senopati
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F***F
10.0
/10
Reviewed 38 week(s) ago
The place is nice, comfortable, and the room is cool. The only downside is the hot water isn't hot enough. The room is perfect for couples.
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Accommodation's Reply
26 Feb 2026
Thank you for your visit and positive review of w home. We hope to welcome you back in the future. Sincerely, The Management, w home
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a***a
Staycation
8.5
/10
Reviewed 46 week(s) ago
The place is clean and comfortable, the employees are friendly.
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3 people find it helpful
A***o
10.0
/10
Reviewed 47 week(s) ago
It's very comfortable to stay here 🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼
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1 people find it helpful
mulia r.
Business
9.4
/10
Reviewed 49 week(s) ago
Stayed in room type 3, the room was really big (in my opinion because I was alone) the bathroom was transparent 😘, it had a smart TV and I used an account from W Home. So far all good, the staff was helpful
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3 people find it helpful
Eka
Business
8.9
/10
Reviewed 51 week(s) ago
The staff is friendly, but the water in the shower is very small and the wifi for connecting to the TV often goes out.
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2 people find it helpful
r***a
Business
8.2
/10
Reviewed 56 week(s) ago
Overall it's good, but for those looking for peace and quiet, it's not suitable here, maybe because there's a club in the same building, so it's really noisy, especially until 5 am before it stops, after the party there are lots of noisy people pacing back and forth in the corridors, sometimes there are also fights.
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7 people find it helpful
Afdian S. P.
9.4
/10
Reviewed 57 week(s) ago
Nice and friendly staff. Always a favorite place to stay.
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2 people find it helpful
N***a
6.8
/10
Reviewed 58 week(s) ago
I've been here twice. The first time was almost the beginning of last year. Still, the hot water was problematic so I had to take a cold shower. Again, I can't take a shower here. Please fix it.