Hotel Benua Bandung

Explore Hotel Benua Bandung
8.4
Very Good
From 4,039 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.1

Location

8.7

Service and Facilites

8.3

People often mention about Hotel Benua Bandung
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Distance to City Center (196)
Staff Friendliness (190)
Accessibility (186)
Bedroom (172)
Room Space (168)
Surroundings (157)
Ambiance (156)
Taste (156)
Bathroom (145)
Check-in/out Time (141)
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Traveller Reviews Hotel Benua Bandung

Number of reviews per page
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40
Customer reviews
E***o
icon-Business
Business
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8.5
/10
Reviewed 1 day(s) ago
The price is never expensive even on weekends.
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Supriyati
icon-Transit
Transit
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10.0
/10
Reviewed 4 day(s) ago
Every time I visit my children in Bandung, I always stay at this hotel. What's most impressive are the spacious rooms, delicious, and affordable food. Plus, the car is always washed. Check-in and check-out are fast. The price is incredibly affordable. It's absolutely worth it.
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1 people find it helpful
L***m
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Standard room price 243,000 (including tax) + breakfast + free car doormeer (only for cars parked in front of the hotel yard) 👍
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Verified Traveler
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Transit
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8.5
/10
Reviewed 2 week(s) ago
Breakfast was quite complete and enjoyable, service was friendly.
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1 people find it helpful
M***s
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 3 week(s) ago
The mattress was damp and dusty, not fit for sleeping.
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R***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 3 week(s) ago
Thank God, the room was comfortable, and the security was communicative and very helpful. The service was excellent, including the car wash facility, which surprised me, as my car was quite dusty. Overall, this hotel is recommended, considering the price and amenities.
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2 people find it helpful
e***i
icon-origin-TRAVELOKA
8.1
/10
Reviewed 3 week(s) ago
Old hotel, poor water quality, dirty toilets, good location, standard food, but it's just right for the price.
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F***h
icon-origin-TRAVELOKA
7.1
/10
Reviewed 3 week(s) ago
The service is good. Strategically located near the city. However, if there's an event on the 7th floor, it's so loud that the windows in the room vibrate. I went to the hotel intending to rest, but instead, this happened. I apologize, there should be some tolerance during the call to prayer, and the volume should be lowered.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It was actually quite comfortable, not that scary. However, there were a few issues while staying there. The AC wasn't cold, the sink was a bit clogged, and the sofa was quite dusty. So, if possible, bring some spray for those with sensitive skin. Luckily, the staff was communicative. The price was reasonable, the room was spacious, perfect for bringing the family. The food was decent, just lacking fruit.
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1 people find it helpful
Accommodation's Reply
15 Sep 2026
Dear Ms./Mrs. A*a, Thank you for your excellent rating and review. We are delighted that you enjoyed your stay with us. We greatly appreciate your feedback and suggestions, which are invaluable in improving our services in the future. We hope to welcome you back to Benua Hotel again. Sincerely, The Management Team, Benua Hotel
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Radika P.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Clean hotel and close to cheap food.
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2 people find it helpful
Accommodation's Reply
15 Sep 2026
Dear Ms. Rdaika P., We greatly appreciate your positive review of our hotel. We are delighted that our services and facilities met your expectations. We hope to welcome you back to Benua Hotel again. Sincerely, The Management Team, Benua Hotel
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E***g
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel is okay so far, strategically located and most importantly, right next to Alfamart, making it truly heaven on earth. Breakfast is mediocre, but the important thing is that my son ate heartily. Perhaps the elevator doors and elevator floors need to be fixed, and the parking lot should also be renovated so it doesn't look gloomy. The shower's water is a bit weak, and the TV's image is a bit error-prone with streaks. But overall, it's okay, thank you Hotel Benua.
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2 people find it helpful
Accommodation's Reply
15 Sep 2026
Dear Mr./Ms. E*g, Thank you for your excellent rating and review. We are delighted that you enjoyed your stay with us. We greatly appreciate your feedback and suggestions, which are invaluable in improving our services in the future. We hope to welcome you back to Benua Hotel again. Sincerely, The Management Team, Benua Hotel
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R***R
icon-Staycation
Staycation
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8.5
/10
Reviewed 5 week(s) ago
Friendly staff. Easy check-in. Spacious and clean rooms.
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Accommodation's Reply
15 Sep 2026
Dear Mr./Ms. R*R, We greatly appreciate your positive review of our hotel. We are delighted that our services and facilities met your expectations. We hope to welcome you back to Benua Hotel again. Sincerely, The Management Team, Benua Hotel
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Wahyudi A.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
The room was quite large. However, the bathroom was a bit dirty and smelled unpleasant, with murky, smelly water.
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Accommodation's Reply
15 Sep 2026
Dear Mr. Wahyudi A., Thank you for your rating and review. We apologize for the unpleasant experience you had during your stay at our hotel. We have received all your feedback and will use it as a basis for our team's evaluation to immediately improve the quality of our service. We are committed to continuous improvement to provide better service on your next visit. Sincerely, The Management Team, Benua Hotel
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s***v
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Always a regular when I'm in Bandung.
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Accommodation's Reply
15 Sep 2026
Dear Mr./Ms. S*v., Thank you for your excellent rating and review. We are delighted that you enjoyed your stay with us. We greatly appreciate your feedback and suggestions, which are invaluable in improving our services in the future. We hope to welcome you back to Hotel Benua again. Sincerely, The Management Team, Hotel Benua
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
In my opinion, Hotel Benua is the most ideal accommodation, even though the building looks old, it's worth it for the 300-something rupiah you get for a room that sleeps three. The room is quite clean and comfortable, comes with toiletries, mineral water, and a fairly extensive and delicious breakfast. The service, including the friendly security, is excellent. The location is strategic, easy access to culinary spots, the town square, and the Grand Mosque. I don't regret staying here; this is my second stay at Hotel Benua.
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Accommodation's Reply
15 Sep 2026
Dear Valued Customer, Thank you for your excellent rating and review. We are delighted that you enjoyed your stay with us. We greatly appreciate your feedback and comments, which are invaluable in improving our services in the future. We hope to welcome you back to Benua Hotel again. Sincerely, The Management Team, Benua Hotel
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F***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Spacious rooms with TVs and refrigerators. Excellent room service, convenient breakfast, friendly staff. Affordable prices.
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Accommodation's Reply
15 Sep 2026
Dear Mr./Ms. F*h, Thank you for your excellent rating and review. We are delighted that you enjoyed your stay with us. We greatly appreciate your feedback and suggestions, which are invaluable in improving our services in the future. We hope to welcome you back to Benua Hotel again. Sincerely, The Management Team, Benua Hotel
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N***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Close to the city center, next to the hotel there is an Alfamart.
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15 Sep 2026
Dear Mr./Ms./Mrs. Nee, Thank you for your excellent rating and review. We are very happy that you enjoyed your stay with us. We greatly appreciate your feedback and suggestions, which are invaluable in improving our services in the future. We hope to welcome you back to Benu Hotel again. Sincerely, The Management Team, Benu Hotel
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S***O
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel staff was friendly, the price was affordable, under Rp 300,000, and we got a deluxe room with breakfast and a wide variety of options. The room was as pictured in the app, with the AC working well, the bathroom was clean, and the water heater was working. As a suggestion, please add a water heater in the room for tea and coffee.
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Accommodation's Reply
15 Sep 2026
Dear Ms./Mrs. S*o, Thank you for your excellent rating and review. We are delighted that you enjoyed your stay with us. We greatly appreciate your feedback and suggestions, which are invaluable in improving our services in the future. We hope to welcome you back to Benua Hotel again. Sincerely, The Management Team, Benua Hotel
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O***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.1
/10
Reviewed 6 week(s) ago
The price is okay, and breakfast is included. However, amenities like soap, shampoo, etc. aren't provided in the room; you have to ask for them.
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Accommodation's Reply
15 Sep 2026
Dear Mr./Ms. O*a, Thank you for your rating and review. We apologize for the unpleasant experience you had during your stay at our hotel. We have received all your feedback and will use it as information in our evaluation process so that our team can immediately improve the quality of our service. We are committed to continuous improvement so that we can provide better service on your next stay. Sincerely, The Management Team, Benua Hotel
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J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Please improve the bathroom facilities: the sink drain is not flowing properly, the shower water is not flowing properly. Thanks.
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Accommodation's Reply
15 Sep 2026
Dear Mr./Ms. J*n, Thank you for your excellent rating and review. We are delighted that you enjoyed your stay with us. We greatly appreciate your feedback and suggestions, which are invaluable in improving our services in the future. We hope to welcome you back to Benua Hotel again. Sincerely, The Management Team, Benua Hotel
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Number of reviews per page
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