8.1
Very Good
From 773 reviews
Provided by travellers on
Cleanliness

8.1

Room Comfort

8.0

Meal

7.7

Location

8.2

Service and Facilites

8.0

People often mention about Mustika Gajah Mada
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Distance to City Center (5)
Surroundings (4)
Accessibility (4)
Family Friendly (4)
Staff Friendliness (4)
Wifi (4)
Activity Option (4)
Check-in/out Time (4)
Hotel Area (4)
Variety (4)
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Traveller Reviews Mustika Gajah Mada

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Customer reviews
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Antonius B.
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9.7
/10
Reviewed 5 day(s) ago
The hotel room is very good, but the breakfast menu is lacking.
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M***d
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Staycation
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10.0
/10
Reviewed 41 week(s) ago
Nice and clean rooms, adequate facilities, friendly service.
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M***d
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Staycation
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10.0
/10
Reviewed 45 week(s) ago
The room is very clean, the service is very friendly and most importantly the room is cheap but the breakfast is not cheap hehe.
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1 people find it helpful
H***n
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10.0
/10
Reviewed 49 week(s) ago
Good ok clean strategic near the city.
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D***i
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Transit
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8.5
/10
Reviewed 49 week(s) ago
Nice staycation, but there was a flying cockroach in the lobby, the FO staff was very nice and helpful.
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Ratnasari
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Transit
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9.1
/10
Reviewed 50 week(s) ago
Overall good and worth it for that price. Got super friendly and responsive service from the receptionist, really great. The breakfast is quite complete with various variants. But unfortunately when we got there the TV in our room lost signal and we reported it to the staff but they never came until we ended up spending the night without watching TV.
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1 people find it helpful
R***i
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Business
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8.8
/10
Reviewed 57 week(s) ago
The staff are friendly and very helpful. It could be an option to stay for those who like shopping around Mangga Dua and Glodok. Apart from that, access to the city center is also smooth. Thank you for the service during your stay 😊.
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2 people find it helpful
M***Y
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Leisure
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8.5
/10
Reviewed 57 week(s) ago
The hotel staff was very helpful, hopefully it will get better in the future. Thank You.
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R***i
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Business
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8.8
/10
Reviewed 58 week(s) ago
The hotel staff are friendly and helpful. Strategic location for shopping around Mangga Dua, Glodok, and Asemka Market because it can be reached on foot from this hotel.
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1 people find it helpful
Selvi Selvi
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5.1
/10
Reviewed 86 week(s) ago
1. The hotel hallway is very dark. 2. Very noisy, very disturbing including the curfew (sleep time), there were fights in the next room until there was a beating scene, but there was no action from the hotel owner. 3. All the furniture such as spoons, dirty glasses, dirty bathroom curtains and rust marks stuck to the curtains including the sink had never been brushed and the bathroom window was very dirty. 4. The room floor is very dusty. 5. The sheets and blankets had lots of stains, lots of mosquitoes and lots of ants.
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1 people find it helpful
Anjali P.
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5.4
/10
Reviewed 168 week(s) ago
Dirty mattresses, the lobby is not well maintained, the hot rooms are not cold at all, the phone doesn't work, the tv remote is broken, the vibes are like an abandoned hotel, for that price, it's not worth it at all. Very sad.
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7 people find it helpful
Iis A.
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6.1
/10
Reviewed 169 week(s) ago
Di luar ekspektasi, pas masuk lobi seperti itu. Terus kondisi kamar dindingnya udah pada rontok kayak gitu, di tambah pintu kamar yang terbilang rusak. Terus kasurnya juga sobek ternyata. Di tambah kondisi di luar kamar cukup berisik, jadi bikin kurang nyaman. Plus horden kamar mandi juga jelek banget, mesti di ganti. Ya lumayanlah, buat semalem doang. Untung WiFi nya lancar, toilet juga di dalem. Mesti banyak diperbaiki fasilitas hotelnya.
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5 people find it helpful
Ali N.
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5.2
/10
Reviewed 172 week(s) ago
Very unsatisfactory. The first time I saw the photo, it looked interesting, when it arrived it wasn't at all. The curtains are dirty, the linen is dirty, the mattress is hard, the air conditioner is hot, the chair is dusty. Just arrived right away to check out. It's bad. cool. Dark dark alley. The lobby is also dirty. There are still much better prices for that.
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3 people find it helpful
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Budiharjo
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5.4
/10
Reviewed 175 week(s) ago
The bathroom is very dirty and smell.
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Dandie
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8.5
/10
Reviewed 179 week(s) ago
Bersih dan nyaman, air panas juga berfungsi
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Heni M.
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6.1
/10
Reviewed 185 week(s) ago
I am shocked with a rule for deposit money 100k ...actually very poor hotel with old air conditioner and sheet bed, even I take twin bed there only gives us 1 towel, there I can't found dental kits., mineral water, or coffee and tea set usually hotel general. Yes, I do not recommend this hotel. I just wanna cry seeing this happen in real. I am not happy to stay there.
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2 people find it helpful
Natasyah
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6.0
/10
Reviewed 188 week(s) ago
For that price, you can still get a better room. AC works, hot and cold water works, cleanliness is sufficient, only the mattress problem (shabby and hard mattress).
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1 people find it helpful
Anggie F. G.
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5.7
/10
Reviewed 190 week(s) ago
Really bad old ac room pillow dirty towels only 1 drinking water had to be asked for that too.
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4 people find it helpful
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Alief R. F.
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5.4
/10
Reviewed 212 week(s) ago
The mattress is really hard like sleeping on a plywood board, the hotel building has not been rejuvenated.
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3 people find it helpful
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Fitria R.
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6.0
/10
Reviewed 268 week(s) ago
There is no breakfast, the AC is not cold, the mattress is not good either.
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3 people find it helpful
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