- I ordered a double bed, was given 1 large bed, because the room said it was renovated - he said there was hot water, the fact was it didn't work, I had to take a cold shower. - I met insects in the lobby - at half past five in the morning there was a staff who tried to open the door handle without knocking the door, fortunately it was locked, I asked what was wrong, he said just checking. Recently I stayed at the hotel, how come I checked it. - Car park on the roadside. Suggestions if for example the facilities are not good, at least the service must be good.