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Explore MaxOneHotels.com @ Pemuda - Jakarta

Traveloka (7,361)

8.4

Very Good

From 7,361 reviews

Provided by travellers on

Cleanliness

8.5

Room Comfort

8.5

Meal

8.0

Location

8.5

Service and Facilites

8.3

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Traveller Reviews MaxOneHotels.com @ Pemuda - Jakarta

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Customer reviews

Ruth C.

6.2

/10

Reviewed 126 week(s) ago

There are no problems when checking in / out, hotel employees are quite friendly. I got a smoking room without being asked first. The bathroom is dirty, the towels are a bit dirty, thankfully the hot water works. The ceiling of the room has lots of water seepage marks. I was surprised because this hotel does not provide a water heater kettle, even though it is 3 stars. Its location behind Graha MIR, is a bit difficult to find at night because there are many buses parking on the side of the road.

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1 people find it helpful

Gindo P.

9.7

/10

Reviewed 126 week(s) ago

Great great clean Great great clean.

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heru r.

6.1

/10

Reviewed 129 week(s) ago

Tidak ada pemanas air dan kelengkapan kopi gula teh, blower juga tidak kencang ngisap udara. Untuk ruangan bersih.

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5.6

/10

Reviewed 129 week(s) ago

The smoking room is so awful. Very smelly of smoke.

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Meifani S.

9.7

/10

Reviewed 129 week(s) ago

The staff is very friendly and helpful, the room conditions are good and clean.

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1 people find it helpful

Rogart L. R.

6.0

/10

Reviewed 129 week(s) ago

Semakin hari, semakin gak bagus, minta telur mau sarapan, telur pun gak ada. Alasannya gak ada telur, menu sarapan pun makin gak jelas. Mengecewakan.

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M IRWAN

8.5

/10

Reviewed 130 week(s) ago

The receptionist is friendly and quick to help.

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1 people find it helpful

Dyah A. R.

6.2

/10

Reviewed 131 week(s) ago

Kebersihan kamar standar, exhaust fan kamar mandi mati. Padahal kami di kamar smoking room. Kamipun masih harus bayar uang parkir senilai 40 ribu. Hm disayangkan sekali. Baru kali ini menginap dengan parkir berbayar. Ga sesuai untuk harga hotel 400 ribu ke atas.

3 people find it helpful

Bagus

8.8

/10

Reviewed 132 week(s) ago

It's normal, the parking security isn't clear and the parking fees don't open if you don't pay.

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1 people find it helpful

Accommodation's Reply

29 Nov 2022

Good evening Mr. Bagus, sorry for the inconvenience. For this matter, we will try to follow up with the relevant parties, and we will always wait for Mr. Bagus to return to our hotel. Greetings, Management

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Nimas

9.4

/10

Reviewed 132 week(s) ago

Bagus banget, kamar juga nyaman, ada 4 bantal juga, pokoknya mantep

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Accommodation's Reply

29 Nov 2022

Good evening Mrs. Nimas, thank you for your trust in choosing MaxOneHotels Pemuda for your place to stay, we will always be waiting for you to return to our hotel. Greetings, Management

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lie

8.5

/10

Reviewed 134 week(s) ago

Pelayanan oke. Kebersihan kamar oke, tempat tidur oke. Makanan enak walaupun tidak terlalu banyak ragamnya.

1 people find it helpful

Denny G.

6.0

/10

Reviewed 135 week(s) ago

I didn't notice that I booked for the smoking room. It wasn't shown in the apps, but at the check in process the receptionist gave me smoking room. I didn't really like it even though when I asked for another option, they didn't give any answer.

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Accommodation's Reply

29 Nov 2022

Good Afternoon Mr Denny, apologize for the inconvenience, for this matter we will try to follow up on it and we will make sure that this will not happen again at Mr. Denny's next visit. Thanks. Greetings Management

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Surya D. P.

8.1

/10

Reviewed 135 week(s) ago

Actually very good service. But unfortunately my order which is smoking room is not available. They were offered a downgrade at the same price or an upgrade (plus a fee) which I ended up upgrading. AC is not cold at the beginning. Info to fo then asked to wait 30-45 minutes and it still wasn't cold. After reporting back, the technician finally came right away and it turned out to be just dirty.

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2 people find it helpful

Accommodation's Reply

29 Nov 2022

Good Afternoon Mr Surya, Sorry for the inconvenience, we have followed up on your complaint. And we are waiting for your arrival back to our hotel. Thank you Greetings, Management

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toto s.

8.5

/10

Reviewed 136 week(s) ago

Clean rooms including toilets. Hot and cold water smoothly. Toiletries as described. The tv is too small but the remote is big, the broadcast is not sharp. The slipper breaks easily. The service is friendly.

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1 people find it helpful

Wibowo W.

8.5

/10

Reviewed 142 week(s) ago

Clean, only the ceiling of the room has traces of water seepage.

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1 people find it helpful

Accommodation's Reply

22 Sep 2022

Dear Mr. Wibowo, Max Greet You A Good Day Thank you for the review that you gave to Maxone Hotel Pemuda, On behalf of the Management of Maxone Hotel Pemuda, we thank you very much for your visit to our hotel and for your willingness to provide comments about our hotel. Regarding the inconvenience that you experienced during your stay, on behalf of the management, we sincerely apologize and we will make improvements in every service and facility to our guests. This will be a very useful input for us so that we can improve and provide better services in the future. We always look forward to welcoming you and your family back to live with us in the future. Greetings, Agus Zakaria Saepudin General Manager

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Surya D. P.

9.1

/10

Reviewed 142 week(s) ago

Friendly service. Room as described.

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Accommodation's Reply

13 Sep 2022

Dear Mr. Surya who we respect, Max Greet You A Good Day Thank you for the review that you gave to Maxone Hotel Pemuda. We are very grateful for your willingness to share your experience and provide a positive review of the Maxone Pemuda hotel. We are very happy to hear that you and your family feel comfortable while staying at our hotel with the services we provide. We always look forward to welcoming you and your family back to live with us in the future. Greetings, Agus Zakaria Saepudin General Manager

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Alif W. F.

9.7

/10

Reviewed 142 week(s) ago

Good service clean, good service, friendly service.

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Accommodation's Reply

13 Sep 2022

Dear Mr. Alif who we respect, Max Greet You A Good Day Thank you for the review that you gave to Maxone Hotel Pemuda. We are very grateful for your willingness to share your experience and provide a positive review of the Maxone Pemuda hotel. We are very happy to hear that you and your family feel comfortable while staying at our hotel with the services we provide. We always look forward to welcoming you and your family back to live with us in the future. Greetings, Agus Zakaria Saepudin General Manager

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Mayranni R. P.

6.4

/10

Reviewed 143 week(s) ago

Datang malam hari jam 1 pagi (late check in), hotelnya ada di belakang gedung jadi ga begitu mudah dicari pintu masuknya. Parkir berbayar, hotel agak kerasa “creepy”, dan baru tau depositnya dengan nahan KTP. Untungnya, hanya untuk transit beberapa jam saja.

1 people find it helpful

Accommodation's Reply

06 Sep 2022

Dear Mrs Mayranni, Max Greet You A Good Day Thank you for the review that you gave to Maxone Hotel Pemuda, On behalf of the Management of Maxone Hotel Pemuda, we thank you very much for visiting our hotel and for your willingness to provide comments about our hotel. Regarding the inconvenience that you experienced during our stay, on behalf of the management, we sincerely apologize, the provisions regarding key deposits can be made using an active ID card deposit or cash at 50,000 and will be returned when guests check out to ensure the room key is not lost and make sure guests check out to the receptionist. We always look forward to welcoming you and your family back to live with us in the future. Greetings, Agus Zakaria Saepudin General Manager

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Zulkarnain J.

8.5

/10

Reviewed 143 week(s) ago

Very satisfied, clean, near the destination.

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Accommodation's Reply

06 Sep 2022

Dear Mr. Zulkarnain who we respect, Max Greet You A Good Day Thank you for the review that you gave to Maxone Hotel Pemuda, We are very grateful for your willingness to share your experience and provide a positive review of the youth Maxone hotel. We are very happy to hear that you and your family feel comfortable while staying at our hotel with the services we provide. We always look forward to welcoming you and your family back to live with us in the future. Greetings, Agus Zakaria Saepudin General Manager

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Zulkarnain J.

8.5

/10

Reviewed 144 week(s) ago

Cool, clean, close to all destinations, easy access.

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Accommodation's Reply

31 Aug 2022

Dear Mr. Zulkarnain who we respect, Max Greet You A Good Day Thank you for the review that you gave to Maxone Hotel Pemuda, We are very grateful for your willingness to share your experience and provide a positive review of the Maxone Pemuda hotel. We are very happy to hear that you and your family feel comfortable while staying at our hotel with the services we provide. We always look forward to welcoming you and your family back to live with us in the future. Greetings, Agus Zakaria Saepudin General Manager

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