7.8
Pleasant
From 2,216 reviews
Provided by travellers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.6

Location

8.3

Service and Facilites

7.8

People often mention about Grand Hotel
All
Bedroom (18)
Ambiance (17)
Distance to City Center (16)
Bathroom (13)
Surroundings (10)
Accessibility (8)
Variety (8)
Staff Friendliness (7)
Room Space (7)
Activity Option (6)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Grand Hotel

Number of reviews per page
20
40
Customer reviews
R***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
Friendly staff, clean rooms.. In the center of Pontianak city
Translated by Google Icon
See original
Find this review helpful?
Novita S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The room was cramped and smelled of cigarette smoke.
Translated by Google Icon
See original
1 people find it helpful
i***l
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
Strategic location, close to everywhere you want to go
Translated by Google Icon
See original
Find this review helpful?
i***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
Strategic location in the city center
Translated by Google Icon
See original
Find this review helpful?
i***l
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
Strategic location, right in the city center
Translated by Google Icon
See original
1 people find it helpful
Rudy s.
icon-Business
Business
icon-origin-TRAVELOKA
8.0
/10
Reviewed 17 week(s) ago
the atmosphere is not so comfortable
Translated by Google Icon
See original
Find this review helpful?
K***N
icon-origin-TRAVELOKA
5.3
/10
Reviewed 18 week(s) ago
The room is noisy in the morning, the sound of drilling and so on and the toilet is really really smelly, please improve it again
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Novia A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The hotel is located in the city center, in the heart of Pontianak's culinary scene, Gajah Mada. It's close to everything, and there are plenty of dining options. The rooms are clean and the service is excellent.
Translated by Google Icon
See original
2 people find it helpful
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.9
/10
Reviewed 26 week(s) ago
Friendly service, can sleep peacefully, next time stay again.
Translated by Google Icon
See original
Find this review helpful?
Ayd18
icon-origin-TRAVELOKA
8.8
/10
Reviewed 31 week(s) ago
The room is quite spacious for a standard one, the atmosphere is also nice, you can see the city center directly from the room window
Translated by Google Icon
See original
Find this review helpful?
A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 35 week(s) ago
The staff very friendly,Room clean enough.I was stay 4 night at first floor.Wifi is good enough.But have Ambiance room that the wallpaper torn condition in several place.I wasn't breakfast at hotel because near the hotel so many local food available.Enjoy your trip.The hotel location is strategic at Gajah Mada Road
1 people find it helpful
T***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 36 week(s) ago
Actually, the place is really close to my grandparents' home, but it's a shame that there is no peace at all, plus there are many people who are always noisy without knowing the time, especially in the parking area which should be a safe place for hotel guests, making conditions uncomfortable when there are young people who don't know where to hang out in that area. Please condition the hotel and make it more exclusive.
Read More
Translated by Google Icon
See original
3 people find it helpful
D***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
If possible, when c/i, you can be given wifi without having to ask, thank you
Translated by Google Icon
See original
Find this review helpful?
T***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 43 week(s) ago
Not pleasant, when staying, right next to the hotel there was a project being worked on, so it was already noisy at 6 in the morning, the management should have warned them, so as not to disturb the guests who were still sleeping and also the room had lots of mosquitoes, and the lights were too dim.
Translated by Google Icon
See original
Find this review helpful?
s***l
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
Good, steady, and cleanliness is still okay.
Translated by Google Icon
See original
Find this review helpful?
r***i
icon-origin-TRAVELOKA
6.4
/10
Reviewed 47 week(s) ago
Room 503 AC is not cold but hot, there are many cockroaches in the bathroom, check out immediately. If the room is like that, don't give it to guests.
Translated by Google Icon
See original
1 people find it helpful
R***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.7
/10
Reviewed 55 week(s) ago
Dirty room, dirty mattress and bed cover make your skin itchy. Clogged sink, dead exhaust. Very disappointed staying at this hotel.
Translated by Google Icon
See original
4 people find it helpful
A***s
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 55 week(s) ago
It's quite good. It's worth the price. It's close to shops. It's crowded with people hanging out.
Translated by Google Icon
See original
Find this review helpful?
G***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 58 week(s) ago
There are lots of delicious culinary delights around, and it is very strategic
Translated by Google Icon
See original
1 people find it helpful
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 63 week(s) ago
The location is ok, in the middle of the city, the service is also good, only the room cleanliness is lacking, there are insects and some of the furniture is old
Translated by Google Icon
See original
4 people find it helpful
Number of reviews per page
20
40