8.2
Very Good
From 409 reviews
Provided by travellers on
Cleanliness
8.0
Room Comfort
8.0
Meal
8.0
Location
8.5
Service and Facilites
8.1
People often mention about Surya Asia Hotel
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Distance to City Center (14)
Staff Friendliness (11)
Accessibility (10)
Bedroom (10)
Bathroom (10)
Surroundings (8)
Check-in/out Time (8)
Ambiance (8)
Room Space (8)
Variety (8)
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Traveller Reviews Surya Asia Hotel
Number of reviews per page
20
40
Customer reviews
E***n
6.7
/10
Reviewed 4 day(s) ago
The hotel is an old building, there has been no renovation of the room facilities or anything else.
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WR
Waluyo R.
Business
9.1
/10
Reviewed 1 week(s) ago
Staff and security are friendly, very cooperative.
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J***t
8.5
/10
Reviewed 8 week(s) ago
The hotel is located on the main road, close to Wonosobo's culinary specialty, Mue ongklok.
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1 people find it helpful
G***n
Leisure
8.5
/10
Reviewed 12 week(s) ago
overall good.. even though the price is a bit pricy
old hotel but quite well maintained
the wifi is not very reliable
otherwise it's so so
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2 people find it helpful
A***h
Business
8.5
/10
Reviewed 14 week(s) ago
old hotel, but quite ok. location on the main road, lots of food at night and morning... order a junior suite room, spacious room with living room...
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ilham m.
Leisure
6.6
/10
Reviewed 16 week(s) ago
Want to add breakfast, the price is very expensive. And the breakfast is also very standard in terms of variety and taste.
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S***a
6.0
/10
Reviewed 19 week(s) ago
The night light was not on, it was very difficult to lock the door just to get in. The blanket was not suitable for use in a hotel class, the bathroom water smelled and was very musty.
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1 people find it helpful
M***a
8.7
/10
Reviewed 20 week(s) ago
To stop by during your stay, this hotel is quite an option.
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1 people find it helpful
a***d
9.1
/10
Reviewed 20 week(s) ago
sunrise view from the room....some traditional menu for breakfast it's amazed
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DS
Dwi S.
8.8
/10
Reviewed 21 week(s) ago
strategic location, but for input, it would be better if the room was given a fragrance so that it doesn't smell so musty, and with that price you should get a toothbrush and toothpaste but this one doesn't.
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1 people find it helpful
si
sholichul i.
9.4
/10
Reviewed 21 week(s) ago
Good
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Margarita P.
Leisure
9.7
/10
Reviewed 21 week(s) ago
Thank you for the hospitality of the staff, very friendly and helpful. The atmosphere is quite comfortable. The food in the restaurant is delicious and varied. Cleanliness is sufficient, the bathroom area can be improved.
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1 people find it helpful
F***i
Leisure
8.2
/10
Reviewed 21 week(s) ago
A comfortable hotel in the city center with affordable prices. Got a twin bed type room, the room is spacious, the bathroom is clean, hot water is ready, the minus is the AC cannot be turned on. This hotel is equipped with an elevator, very helpful when bringing elderly parents/family. Success always for Surya Asia Hotel.
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AS
Any S.
Leisure
8.5
/10
Reviewed 23 week(s) ago
Spacious room, delicious breakfast, quiet, located in the city center.
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1 people find it helpful
S***i
Staycation
8.8
/10
Reviewed 30 week(s) ago
The hotel needs renovation, considering the proximity to Dieng tourist attractions. Long-term assets
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1 people find it helpful
S
Sutiana
Staycation
8.1
/10
Reviewed 30 week(s) ago
The room size is spacious, the bathroom is not very clean and hopefully the room furniture can be renovated so that it doesn't look worn out, the wooden furniture can be repainted 🙏🙏🙏
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2 people find it helpful
YB
Yanuar B. P.
Transit
8.1
/10
Reviewed 31 week(s) ago
Overall ok, only cleanliness needs to be improved both in the room and in the toilet.
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1 people find it helpful
A***g
Staycation
8.5
/10
Reviewed 41 week(s) ago
Very good and enjoyable
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E***y
Leisure
6.1
/10
Reviewed 59 week(s) ago
I spent the night here because I saw the reviews & ratings. I booked 2 rooms & got on the second floor. 3 (311 & 312). The room smells musty, the walls are damp, the ceiling is uneven, lots of gaps, dull, dirty toilet, room curtains. Moldy shower especially room 311. Then I complained (311) & was moved to the floor. 1 (103) which has been renovated & can only move to 1 room. In room 103 it is cleaner even though the sheets & blankets still smell musty, the furniture is still old & the room. Bathing also couldn't be said to be clean (there was still a feeling of discomfort).
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5 people find it helpful
Accommodation's Reply
17 Jul 2024
Dear Mrs. Elly Wongso, Warm greetings from Hotel Surya Asia Wonosobo, We thank you for choosing to stay at Hotel Surya Asia during your visit to Wonosobo. We apologize in advance for the inconvenience you experienced while staying at our hotel. We will seriously check and correct your complaint regarding your complaint. Thank you for taking the time to provide a rating. We are very open to any suggestions and input that will really help improve the quality of our hotel and services. Your satisfaction and comfort is our priority. We look forward to welcoming you back to Hotel Surya Asia Wonosobo. Sincerely, Hotel Surya Asia Wonosobo.
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D***i
10.0
/10
Reviewed 59 week(s) ago
The staff is friendly, you just have to choose the food for a complete breakfast, the room is also clean, only the hot water shower is dead.
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1 people find it helpful
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