Good location, perfect distance from Juanda Airport, and many food choices around the hotel, including in the hotel itself.

I really enjoyed my staycation at this hotel. It's clean, comfortable, and kid-friendly. The kids were happy. The staff was very friendly...

Strategic location, clean rooms, very good service

Strategically located near the city center, next to Trans Studio, mall, train station.

The staff was very helpful when there was a booking error, even though there was no refund.

Good hotel for one night stay before flying out from Surabaya.

The hotel staff was very friendly. The breakfast menu lacked a wide selection, but more variety is expected in the future.

The TV needs to be upgraded, at least to be able to use YouTube/Netflix.

Highly recommended if you bring your family here, the staff are friendly.

My favorite hotel is in Surabaya, especially since I went there yesterday after not being there for a long time, and was surprised how much better the service was, basically the place is worth staying there again.

The dust under the bed is thick. I have an active baby who plays under the bed when he wants to get his toys. The dust is really thick. Please pay more attention to the cleanliness of the room.

The location is central, so it's easy to go west and east. For a 4-star hotel, it's like a 3-star hotel. The refrigerator doesn't work. You have to call the front desk first. Then for hot water, the first person to take a shower is still hot, then the second person can't get it hot anymore. The soap and shampoo toiletries are only enough for one person. The furniture looks old, and the bathroom has moss on the glass. The room isn't soundproof. The food is edible but not special for the price of 800 thousand rupiah per night. There's only one side dish at the buffet. There was a foreigner who was confused about what to eat.

Comfortable hotel.. Affordable price.. Breakfast is decent..

The view of the swimming pool is awesome..

We stayed for one night in two rooms. The rooms were spacious and clean, the hotel staff was friendly, the pool was clean, and the breakfast was delicious. It was the best!

Comfortable and clean, the hotel is okay

The location is not far from campus, the food is delicious, the service is top notch, the room on the top floor has an amazing view, everyone is friendly, and you get fruit... Thank you🙏

Good service from all team of hotel.

The hotel staff was very friendly and helpful at check-in.

Staff is friendly, all places are very nice.