Traveloka (236)
Other sources (33)
8.3
Very Good
From 236 reviews
Provided by travellers on
Cleanliness
8.2
Room Comfort
8.1
Meal
8.0
Location
8.5
Service and Facilites
8.3
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Traveller Reviews Palace Hotel Kuala Lumpur
Number of reviews per page
20
40
Customer reviews
Lusi K.
8.5
/10
Reviewed 78 week(s) ago
The hotel is clean and the service is good
1 people find it helpful
NE
NGATIMAN E.
5.9
/10
Reviewed 143 week(s) ago
House keeping not satisfaction.
1 people find it helpful
JB
Jubaidah B. J.
5.9
/10
Reviewed 149 week(s) ago
The room is not comfortable. The toilet bowl liner is broken/torn off and the toilet water pipe is leaking.. Ask for a twin bed but get a queen bed.. the view outside the window is dirty and noisy. Will not stay here again.
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1 people find it helpful
chiela
Shopping and Culinary
8.5
/10
Reviewed 289 week(s) ago
Location wise awesome. Should improve on guest parking only.
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Accommodation's Reply
16 Jan 2020
Dear Guest,
Thank you for taking time to review on our hotel. We`re very sorry that you face difficulties on the the parking. currently the were no Hotel parking however our staff can direct you to the nearest parking.
Looking forward to seeing you again as our hotel guest.
Thank you,
Hamid and Palace Hotel Team.
ZA
Zulkifli A.
Romantic
8.2
/10
Reviewed 301 week(s) ago
Fun, clean and friendly but the breakfast is not very good quality side dishes too.
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NS
Norasmah S.
Family
9.4
/10
Reviewed 304 week(s) ago
Palace Hotel will always be our favorite choice for family gateway. Location is perfect, closed to local stores (such as groceries, foods & clothes) and LRT Masjid Jamek. The staff are the best and the breakfast too, thumbs up!
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FR
Fini R. A.
6.8
/10
Reviewed 312 week(s) ago
Okay food. The hotel clerk is also friendly. It's just that the room smells musty.
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Nur K.
Backpacking
9.1
/10
Reviewed 312 week(s) ago
I like to spend the night here, quiet, clean and can also get key chain souvenirs.
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sr
sri r.
4.8
/10
Reviewed 314 week(s) ago
Old building hotels, street access to enter the hotel is very small.
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MOHAMMAD A.
Family
9.1
/10
Reviewed 322 week(s) ago
The room is less cold AC needs to be serviced.
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Irsaliyah Y.
Medical
8.5
/10
Reviewed 325 week(s) ago
The superior message is upgraded to deluxe at no additional cost. Thank you.
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m
mazuyahanis
Family
8.5
/10
Reviewed 330 week(s) ago
It's located to Jalan TAR. (shopping)
1 people find it helpful
M
Manjula
Family
8.5
/10
Reviewed 331 week(s) ago
Satisfying and pleasant service
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Jubayer Ahmed
8.5
/10
Reviewed 337 week(s) ago
Very nice to live in Palace Hotel.
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NA
Nurman A.
Family
8.8
/10
Reviewed 337 week(s) ago
Strategic place to eat, shop, close to public transportation, Grab is easily affordable and quick to come.
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n
nysha
Romantic
8.5
/10
Reviewed 338 week(s) ago
Very good, will stay again next time, thank you.
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Juprianton
6.1
/10
Reviewed 338 week(s) ago
When we stayed at this hotel, at the same time as the Thaipusam Day celebration in KualaLumpur. The streets around the hotel are totally jammed, so you have to walk some distance from being stuck in traffic.
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Nuri Kamaliah
Family
8.5
/10
Reviewed 339 week(s) ago
The service is good and close to shopping malls.
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1 people find it helpful
DN
Diea N.
Family
8.3
/10
Reviewed 344 week(s) ago
I really like this hotel. This hotel went the extra miles to cater my family’s needs. I would highly recommend this hotel to everyone.
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MN
Mohd N. A.
4.8
/10
Reviewed 346 week(s) ago
The bedrooms smelled. the rooms are not clean and dirty.
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