Grand Allison Hotel

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Overall Ratings & Reviews Grand Allison Hotel

Traveloka (778)
Other sources (7)
8.1
Very Good
From 778 reviews
Provided by travellers on
Cleanliness

7.8

Room Comfort

7.9

Meal

7.9

Location

8.3

Service and Facilites

7.9

People often mention about Grand Allison Hotel
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Ambiance (35)
Bedroom (34)
Staff Friendliness (33)
Room Space (30)
Accessibility (29)
Surroundings (26)
Bathroom (25)
Hotel Area (24)
Soundproof (22)
Activity Option (19)
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Traveller Reviews Grand Allison Hotel

Number of reviews per page
20
40
Customer reviews
T***k
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Transit
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6.3
/10
Reviewed 7 day(s) ago
Given a room that had not been cleaned by the receptionist, the housekeeping staff took the initiative to replace it with a clean room.
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1 people find it helpful
G***e
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10.0
/10
Reviewed 1 week(s) ago
Nice service, food and comfortable rooms.
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P***T
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8.5
/10
Reviewed 4 week(s) ago
Hotel prices are within budget and close to the airport.
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N***n
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8.8
/10
Reviewed 4 week(s) ago
You can still see the remains of its former luxury when it was still a travelers' hotel during its heyday.
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J***s
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9.7
/10
Reviewed 4 week(s) ago
The service is quite friendly and good.
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R***a
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
Loved staying here with family
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A***a
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Transit
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8.2
/10
Reviewed 7 week(s) ago
The service was fast, the response to the facilities was only that the refrigerator was broken, the rest was still understandable.
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A***a
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8.2
/10
Reviewed 7 week(s) ago
The staff was quick, but some of the facilities were broken, such as the refrigerator not being cold.
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1 people find it helpful
Tjendono H.
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6.5
/10
Reviewed 7 week(s) ago
Dirty room carpet, TV [not working], hot water [not working], AC [not working].
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1 people find it helpful
V***n
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8.5
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly and fast in serving.
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Tafif N. P.
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8.5
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and the rooms are quiet, comfortable, clean, and well-equipped.
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1 people find it helpful
I***A
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Leisure
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6.9
/10
Reviewed 11 week(s) ago
The hotel seemed neglected. The lobby ceiling was leaking heavily, and the elevator was broken, so we had to climb the stairs to our floor. The phone in the room was also dead, so we had to carry our own luggage downstairs after checking out. For breakfast, we asked for an omelet, but it wasn't served, as they said there were no eggs.
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1 people find it helpful
D***i
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8.2
/10
Reviewed 12 week(s) ago
Airport drop-off is now paid, even though it was previously free.
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1 people find it helpful
U***a
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8.7
/10
Reviewed 15 week(s) ago
Well, everything is good, the service is all good 😍. Suggestion: Clean the pool more often to make it cleaner 🥰. Other than that, it's great.
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Verified Traveler
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Business
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9.4
/10
Reviewed 19 week(s) ago
Comfortable and quieter rooms for staying with family or office events.
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1 people find it helpful
Benjamin Y.
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Staycation
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9.0
/10
Reviewed 19 week(s) ago
Convenient for my needs, close to the airport, shops, and sightseeing spots. Staff were helpful to my needs when allocating rooms.
1 people find it helpful
Juanda L.
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9.4
/10
Reviewed 22 week(s) ago
The hotel is nice, the staff are friendly. However, the swimming pool really needs cleaning.
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3 people find it helpful
Wati S.
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Staycation
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8.5
/10
Reviewed 22 week(s) ago
Hotel staff is very friendly. Spacious parking. Close to the airport. Breakfast menu is not good. TV has white spots/alias ants.
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2 people find it helpful
B***a
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Staycation
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6.5
/10
Reviewed 22 week(s) ago
The pool was dirty. The room was dark, with only dim lighting. The cupboard was broken. The bathroom lacked soap, shampoo, and towels. The carpet was dirty.
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2 people find it helpful
U***I
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6.6
/10
Reviewed 23 week(s) ago
The hotel is old and can be said to be no longer operational (sorry), the building is damaged everywhere, the room view is horrible, the lobby is horrible, the pool is dirty and mossy, the water in the room is murky, the TV is broken/infested with ants like it's back in 1945, there is no wifi, the room's AC is hot, the lobby is hot, the hotel smells, the room is clean, the food is quite good but the choices are very limited.
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2 people find it helpful
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