Hotel Neo Malioboro by ASTON

Explore Hotel Neo Malioboro by ASTON

Overall Ratings & Reviews Hotel Neo Malioboro by ASTON

Traveloka (13,458)
Other sources (465)
8.8
Very Good
From 13,458 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.8

Location

9.1

Service and Facilites

8.9

People often mention about Hotel Neo Malioboro by ASTON
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Staff Friendliness (417)
Distance to City Center (387)
Accessibility (373)
Bedroom (372)
Ambiance (355)
Bathroom (341)
Hotel Area (332)
Surroundings (307)
Room Space (307)
Variety (305)
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Traveller Reviews Hotel Neo Malioboro by ASTON

Number of reviews per page
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40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Arriving early in the morning, we were welcomed warmly.
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Accommodation's Reply
30 Jun 2026
Dear Valued Guest, Neo Malioboro by Aston Hotel is pleased to inform you that we appreciate you taking the time to share your experience through our customer satisfaction survey and for choosing Neo Malioboro by Aston as your accommodation during your stay in Yogyakarta. That is all we can say. We wish you good health and success in all your endeavors. We look forward to welcoming you back to Neo Malioboro by Aston Hotel again. Sincerely, Vera Indah Pratiwi, General Manager
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Clean rooms, strategic location.
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Accommodation's Reply
30 Jun 2026
Dear Valued Guest, Neo Malioboro by Aston Hotel is pleased to inform you that we appreciate you taking the time to share your experience through our customer satisfaction survey and for choosing Neo Malioboro by Aston as your accommodation during your stay in Yogyakarta. That is all we can say. We wish you good health and success in all your endeavors. We look forward to welcoming you back to Neo Malioboro by Aston Hotel again. Sincerely, Vera Indah Pratiwi, General Manager
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h***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel staff is friendly, the rooms are clean and the food is delicious.
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M***a
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10.0
/10
Reviewed 4 day(s) ago
Easy check-in process. Very strategic location.
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Accommodation's Reply
30 Jun 2026
Dear Valued Guest, Neo Malioboro by Aston Hotel is pleased to inform you that we appreciate you taking the time to share your experience through our customer satisfaction survey and for choosing Neo Malioboro by Aston as your accommodation during your stay in Yogyakarta. That is all we can say. We wish you good health and success in all your endeavors. We look forward to welcoming you back to Neo Malioboro by Aston Hotel again. Sincerely, Vera Indah Pratiwi, General Manager
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Siraj
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very close to Yogya station.
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Accommodation's Reply
30 Jun 2026
Dear Mr. Sirach, From Neo Malioboro by Aston Hotel, we respectfully thank you for taking the time to share your experience through our customer satisfaction survey and for choosing Neo Malioboro by Aston as your accommodation during your stay in Yogyakarta. That is all we can say. We wish you good health and success in all your endeavors. We look forward to welcoming you back to Neo Malioboro by Aston again. Sincerely, Vera Indah Pratiwi, General Manager
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Siti S.
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Leisure
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10.0
/10
Reviewed 1 week(s) ago
There's a swimming pool. My kids love it.
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Accommodation's Reply
30 Jun 2026
Dear Mr. Siti S., Sincerely yours from Neo Malioboro by Aston. We appreciate you taking the time to share your experience through our customer satisfaction survey and for choosing Neo Malioboro by Aston as your accommodation during your stay in Yogyakarta. That is all we can say. We wish you good health and success in all your endeavors. We look forward to welcoming you back to Neo Malioboro by Aston again. Sincerely, Vera Indah Pratiwi, General Manager
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p***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Hotel Neo Malioboro is very strategic and comfortable.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, It is with great pleasure that Neo Malioboro Hotel extends its gratitude for your review and compliments. We are delighted to hear that you found our hotel to be an excellent choice of accommodation in the heart of the city. Our superb location is one of our strengths, providing all guests with convenience during their stay in Yogyakarta. Your support and satisfaction motivate us to continue striving for the best service and experience. We look forward to welcoming you back on your next visit. Sincerely, Vera Indah Pratiwi, General Manager
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Farintri a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and helpful during check-in and check-out. There were changing facilities and rollaway beds. The room was cleaned and cleaned quickly. They were efficient and ultimately made me feel comfortable. It made for a more restful sleep. Plus, the room was incredibly soft. It was a really comfortable sleep in this hotel. Check-out was also very easy. The food was delicious, varied, and they even gave me a free drink.
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Accommodation's Reply
23 Jun 2026
Dear Ms. Farintree, Sincerely, Neo Malioboro Hotel. Thank you for your review and compliments. We are delighted to know that you rated our hotel as an excellent place to stay in the heart of the city. Our superb location is one of the advantages that facilitates all guests during their stay in Yogyakarta. Your support and satisfaction motivate us to continue striving for the best service and guest experience. We hope to welcome you back on your next visit to Neo Malioboro Hotel. Sincerely, Vera Indah Pratiwi, General Manager
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Astuty W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good hotel, good food and good services.
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Accommodation's Reply
23 Jun 2026
Dear Mrs. Astuti, Warmest greetings from Hotel Neo Malioboro.. Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you enjoyed our convenient location near the train station, the variety of dining options in the surrounding area, and the service provided by our team. It is also pleasing to know that you found your room comfortable and enjoyable. Your kind words are truly appreciated and will be shared with our staff as encouragement to continue delivering exceptional hospitality. We look forward to welcoming you back on your next visit and providing another memorable stay. Warmest regards, Vera Indah Pratiwi General Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The hotel is clean and the location is very strategic.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, Neo Malioboro Hotel extends its deepest respects and gratitude for your review and compliments. We are delighted to hear that you rated our hotel as an excellent choice of accommodation in the heart of the city. Our superb location is one of our strengths, providing all guests with convenience during their stay in Yogyakarta. Your support and satisfaction motivate us to continue striving for the best service and experience. We look forward to welcoming you back to Neo Malioboro Hotel on your next visit. Sincerely, Vera Indah Pratiwi, General Manager
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Z***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Overall very good and enjoyable
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Neo Malioboro by Aston Hotel would like to express our gratitude for taking the time to write a review about your stay. We are delighted to hear that you were overall satisfied and enjoyed your stay at our hotel. Your positive feedback encourages our entire team to continue striving to maintain and improve the quality of our services. We look forward to welcoming you back on your next visit and providing you with an even better experience. Sincerely, Vera Indah Pratiwi, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Excellent place to stay in the city center.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Neo Malioboro by Aston Hotel extends its deepest respects and gratitude for your review and compliments. We are delighted to hear that you found our hotel to be an excellent choice of accommodation in the heart of the city. Our superb location is one of our strengths, providing all guests with convenience during their stay in Yogyakarta. Your support and satisfaction motivate us to continue striving for the best service and experience. We look forward to welcoming you back on your next visit. Sincerely, Vera Indah Pratiwi, General Manager
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B***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.8
/10
Reviewed 3 week(s) ago
The hotel is very close to Malioboro, close to the station. It's also close to a minimarket, so if you need snacks, you can just walk. Besides that, the room is quite spacious, clean, and has cool air conditioning. The only inconvenience is that every 9:00 a.m. the cleaning service knocks on the door to ask for cleaning. And I think it's unethical if guests are still sleeping and are knocked on, then woken up only to be told that they'll be cleaned later. Perhaps it would be better to wait for confirmation or a request from the guest for room cleaning.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Warm greetings from Neo Malioboro by ASTON. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the hotel's location near Malioboro, Tugu Station, and convenience stores, and that you felt comfortable with the spacious, clean, and cool room. We greatly appreciate your positive review. We apologize for the inconvenience caused by the housekeeping team knocking on your door in the morning. We understand that the privacy and comfort of all our guests are very important, and we are sorry that the knocking disturbed your sleep. Thank you for your constructive feedback regarding room cleaning. We have noted your suggestion and will incorporate it into our evaluation with the relevant team to improve our service procedures and better meet the comfort and needs of all our guests during their stay. We value your feedback as it helps us grow and provide a better experience in the future. We hope to welcome you back on your next stay and provide you with an even more comfortable and memorable experience. Sincerely, Vera Indah Pratiwi, General Manager
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Overall it is very comfortable, good facilities and close to the city center and Tugu Station.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, With our deepest respect from Neo Malioboro by Aston, Thank you for taking the time to write a review of your stay. We are delighted that you were comfortable at our hotel and satisfied with the facilities. We appreciate your convenient location near the city center and Tugu train station, which made your travels easier. Your compliments motivate all our staff to continue striving to maintain the quality of the facilities and services we provide to all our guests. We hope to welcome you back on your next stay and provide you with an even better experience. Sincerely, Vera Indah Pratiwi, General Manager
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, clean, comfortable, strategic location, just a short walk to the station.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Neo Malioboro by Aston Hotel would like to express our gratitude for your review and compliments. We are delighted that you were impressed with the hotel's cleanliness, friendly staff, and convenient location near the train station. Such positive feedback motivates our entire team to strive for the best possible service for all our guests. We appreciate your trust and hope to welcome you back again in the future. Sincerely, Vera Indah Pratiwi, General Manager
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ANANDA K. R. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Excellent location at the train station, plenty of eateries and helpful staff. Room is great too.
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Accommodation's Reply
15 Jun 2026
Dear Sir / Madam, Warmest greetings from Neo Malioboro by ASTON Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you enjoyed our convenient location near the train station, the variety of dining options in the surrounding area, and the service provided by our team. It is also pleasing to know that you found your room comfortable and enjoyable. Your kind words are truly appreciated and will be shared with our staff as encouragement to continue delivering exceptional hospitality. We look forward to welcoming you back on your next visit and providing another memorable stay. Warmest regards, Vera Indah Pratiwi General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The hotel is clean, with good service and excellent facilities. It's a bit noisy from the trains because it's right next to the station, but it's highly recommended because of its proximity to Malioboro.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Neo Malioboro Hotel would like to extend our deepest gratitude for your time in sharing your experience through our customer satisfaction survey and for choosing Neo Malioboro Hotel as your accommodation during your stay in Yogyakarta. That is all we can say. We wish you good health and success in all your endeavors. We look forward to welcoming you back to Neo Malioboro Hotel again. Sincerely, Vera Indah Pratiwi, General Manager
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
My family and I spent three nights at Hotel Neo, truly memorable. The staff was friendly, the atmosphere was pleasant, and valet parking was available, so we didn't have to worry about parking and unloading the car. We just dropped off and waited in the lobby when we needed to pick it up. The food was delicious, and there was a children's pool... Overall, the facilities were great.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Neo Malioboro Hotel would like to extend our deepest gratitude for your time in sharing your experience through our customer satisfaction survey and for choosing Neo Malioboro Hotel as your accommodation during your stay in Yogyakarta. That is all we can say. We wish you good health and success in all your endeavors. We look forward to welcoming you back to Neo Malioboro Hotel again. Sincerely, Vera Indah Pratiwi, General Manager
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m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
The taste and variety of breakfast needs to be improved.
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Accommodation's Reply
05 Jun 2026
Dear valued guest, this is Neo Malioboro Hotel. We sincerely thank you for participating in our customer satisfaction survey and for choosing our hotel for your trip to Yogyakarta. We have received your complaint and the relevant team will review it and conduct further investigations. We sincerely apologize for any inconvenience you experienced during your stay. Your valuable feedback serves as the driving force behind our continuous efforts to provide better service to all our guests. We ask for your understanding. We wish you good health and a pleasant trip, and we look forward to seeing you again at Neo Malioboro Hotel. Thank you. Sincerely, Vera Indah Pratiwi, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Comfortable, delicious food, but the chocolate wasn't quite right, it was runny like creamer. The toilet drain was clogged, but it was quickly fixed and drained. Thanks, Neo Hotel.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Neo Malioboro Hotel would like to express our gratitude for taking the time to share your experience through our customer satisfaction survey and for choosing Neo Malioboro Hotel as your accommodation during your stay in Yogyakarta. We have recorded some of your complaints and are following up and investigating them with the relevant team. We apologize if anything did not meet your expectations during your stay. This feedback encourages us to continuously improve the quality of our service for all our guests. We wish you good health and a pleasant experience. We look forward to welcoming you back to Neo Malioboro Hotel again. Sincerely, Vera Indah Pratiwi, General Manager
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Number of reviews per page
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