WO
Wendy O.
9.1
/10
Reviewed 1 week(s) ago
The cockroaches are getting more and more numerous... It's like a cockroach farm after a while.
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Accommodation's Reply
30 Oct 2026
Dear Wendy, Thank you for taking the time to write a review about your stay at Aston Pluitt Hotel & Residence. We are extremely sorry for the inconvenience you experienced regarding the cleanliness and the sighting of cockroaches during your stay. We understand that this was very disturbing and did not meet the hygiene standards we expect from all our guests. Your feedback is of utmost importance to our management. We will assess and improve the cleanliness of your room and the hotel premises, and coordinate with the relevant teams to implement comprehensive pest control measures to prevent such incidents from happening again. We apologize once again for this unpleasant experience. We hope you will give us the opportunity to welcome you back again and provide you with a more comfortable stay. Sincerely, The Management Team, Aston Pluitt Hotel & Residence
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