Dear Gentlemen/Ladies, Thank you for your review. We are delighted to hear that you had a positive experience at our hotel. We are committed to providing the best service to all our guests and ensuring a memorable experience every time. We look forward to welcoming you back to Aston Inn Rembang again. Sincerely, EV A.R. - Assistant Front Office Manager

Dear Valued Guest, Thank you for taking the time to provide your valuable review and feedback. We are delighted to hear that your overall experience was satisfactory. However, we apologize for the minor issues you encountered during your stay regarding the water leak from your room's air conditioner in the morning. We have forwarded this information to our technical team for immediate inspection and repair to prevent this from happening again. Regarding the parking area, we understand the inconvenience this may cause, especially when the hotel hosts events such as weddings and family gatherings. This feedback will be taken into consideration to improve parking management for the convenience of all guests. Furthermore, we appreciate your feedback regarding access to the swimming pool. We understand that the current location of the pool is inconvenient for access from within the hotel. We will take note of your suggestion regarding a direct access route for evaluation and consideration in future facility development. Thank you again for your compliments and suggestions. We hope to welcome you back on your next stay with an even better experience. Sincerely, Evi A. R - Assistant Front Office Manager

Dear Ms. Dwitaya, Thank you for your review. We are delighted to hear that you had a positive experience at our hotel. We are committed to providing the best service to all our guests and ensuring a memorable experience every time. We hope to welcome you back to Aston Inn Rembang again. Sincerely, EV A.R. - Assistant Front Office Manager

Dear Ms. Angel N, Thank you for your review. We are delighted to hear that you had a positive experience at our hotel. We are committed to providing the best service to all our guests and ensuring a memorable experience every time. We hope to welcome you back to Aston Inn Rembang again. Sincerely, EV A.R. - Assistant Front Office Manager

Dear Valued Guest, Thank you for your review and feedback. We apologize for the unsatisfactory experience during your stay, particularly regarding the cigarette smell in the non-smoking room and the smell of the towels. We understand the inconvenience this may have caused, especially when traveling with young children. We have forwarded your feedback to the relevant team for evaluation and action, including an inspection of the room and cleaning procedures to prevent such incidents from happening again. We greatly appreciate your understanding and hope to have the opportunity to provide you with a better stay in the future. Sincerely, Evi A. R - Assistant Front Office Manager

Dear Ms. Vina R.A., Thank you for your review. We are delighted to hear that you had a positive experience at our hotel. We strive to provide the best service to all our guests and always offer a memorable experience. We hope to welcome you back to Aston Inn Rembang again. Sincerely, EV A.R. - Assistant Front Office Manager

Dear Mr. Risky, Thank you for your review. We are delighted to hear that you had a positive experience at our hotel. We strive to provide the best service to all our guests and always offer a memorable experience. We hope to welcome you back to Aston Inn Rembang again. Sincerely, EV A.R. - Assistant Front Office Manager

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are delighted to know that you enjoyed the comfort of our bed, and the quality of the hot water facilities. We also appreciate your constructive comments regarding the breakfast variety. Your feedback is very important to us and will certainly be taken into consideration as we continuously strive to improve our services and guest experience. We truly appreciate your support and look forward to welcoming you again in the near future. Warm regards, Evi A.R. - Assistant Front Office Manager

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are delighted to know that you enjoyed the comfort of our bed, the quality of the hot water facilities, and the complimentary snacks provided during your stay. We also appreciate your constructive comments regarding the breakfast variety. Your feedback is very important to us and will certainly be taken into consideration as we continuously strive to improve our services and guest experience. We truly appreciate your support and look forward to welcoming you again in the near future. Warm regards, Evi A.R. - Assistant Front Office Manager

Dear Mr. Didick T, Thank you for your review. We are delighted to hear that you had a positive experience at our hotel. We are committed to providing the best service to all our guests and ensuring a memorable experience every time. We hope to welcome you back to Aston Inn Rembang again. Sincerely, EV A.R. - Assistant Front Office Manager

Dear Mr. Didick T, Thank you for your review. We are delighted to hear that you had a positive experience at our hotel. We are committed to providing the best service to all our guests and ensuring a memorable experience every time. We hope to welcome you back to Aston Inn Rembang again. Sincerely, EV A.R. - Assistant Front Office Manager

Dear Gentlemen/Ladies, Thank you for your review. We are delighted to hear that you had a positive experience at our hotel. We are committed to providing the best service to all our guests and ensuring a memorable experience every time. We look forward to welcoming you back to Aston Inn Rembang again. Sincerely, EV A.R. - Assistant Front Office Manager

Dear Mr Ahmad H, Thank you for your review. We are delighted to hear that you had a pleasant experience at our hotel. We always strive to provide the best service to our guests and provide a pleasant experience. We look forward to welcoming you back to Aston Inn Rembang. Warm regards, Evi A.R. - Assistant Front Office Manager

Dear Gentlemen/Ladies, Thank you for your review. We are delighted to hear that you had a positive experience at our hotel. We are committed to providing the best service to all our guests and ensuring a memorable experience every time. We look forward to welcoming you back to Aston Inn Rembang again. Sincerely, EV A.R. - Assistant Front Office Manager

Dear Ryan, Thank you for your review. We apologize for the inconvenience you experienced regarding the dirty linens and malfunctioning air conditioning, which certainly did not meet the comfort standards we expect from all our guests. We will follow up on this with our housekeeping and maintenance teams immediately to ensure that the cleanliness of your room and the functioning of the air conditioning are properly maintained in the future. Thank you for your understanding, and we hope to provide you with a better experience on your next stay. Sincerely, EV A.R. - Assistant Front Office Manager

Dear Mr. Davy C.Y., Thank you for your review. We are delighted to hear that you found our staff friendly, helpful, and responsive throughout your stay. This encourages us to continue striving for the best possible service. We apologize for the inconvenience caused by the unavailability of our bellhop service upon your arrival. Your feedback remains important to us as we work to improve our services during peak periods in the future. Thank you for your understanding, and we look forward to welcoming you back for an even better experience. Sincerely, EV A.R. - Assistant Front Office Manager

Dear Valued Guest, Thank you for your review. We are delighted to hear that you were satisfied with the service from our restaurant team, especially during breakfast. We will forward your compliments to the relevant team to motivate us to continue providing the best service. However, we apologize for the unpleasant experience with the front desk team. The attitude you experienced did not reflect the standard of service we expect. Your feedback is important for us to consider and improve, particularly in areas of hospitality and communication with guests. Thank you for sharing this with us. We hope to provide a better experience on your next visit. Sincerely, Evi A. R - Assistant Front Desk Manager

Dear Gentlemen/Ladies, Thank you for your review. We are delighted to hear that you had a positive experience at our hotel. We are committed to providing the best service to all our guests and ensuring a memorable experience every time. We look forward to welcoming you back to Aston Inn Rembang again. Sincerely, EV A.R. - Assistant Front Office Manager

Dear Ms. Arie P. G, Thank you for your review. We are delighted to hear that you had a positive experience at our hotel. We strive to provide the best service to all our guests and always offer a memorable experience. We hope to welcome you back to Aston Inn Rembang again. Sincerely, Evi A. R - Assistant Front Office Manager

Dear Gentlemen/Ladies, Thank you for your review. We are delighted to hear that you had a positive experience at our hotel. We are committed to providing the best service to all our guests and ensuring a memorable experience every time. We look forward to welcoming you back to Aston Inn Rembang again. Sincerely, EV A.R. - Assistant Front Office Manager