Dorsett Putrajaya

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Overall Ratings & Reviews Dorsett Putrajaya

Traveloka (1,698)
Other sources (710)
8.7
Very Good
From 1,698 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.6

People often mention about Dorsett Putrajaya
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Staff Friendliness (51)
Room Space (47)
Bedroom (47)
Surroundings (45)
Ambiance (41)
Hotel Area (39)
Bathroom (35)
Check-in/out Time (32)
Distance to City Center (31)
Accessibility (31)
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Traveller Reviews Dorsett Putrajaya

Number of reviews per page
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40
Customer reviews
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
They upgraded my room and the staff were friendly.
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Accommodation's Reply
08 Nov 2026
Dear Valued Guest, Thank you so much for your wonderful review. We are thrilled to hear that you enjoyed your upgraded room and found our staff to be friendly. Your satisfaction is our top priority, and it's great to know that we could enhance your stay. We hope to welcome you back soon for another pleasant experience. Warm regards, The Management
Peddy B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Value for money, guys 👍🏼. If you guys are looking for a quiet, central base, book this place. I am already planning my next visit.
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Accommodation's Reply
08 Nov 2026
Dear Peddy B., Thank you so much for your fantastic review. We are thrilled to hear that you found our place to be a great value for money and a perfect quiet base for your stay. Your kind words motivate us to continue providing excellent service to all our guests. We look forward to welcoming you back for your next visit. Safe travels! Warm regards, The Management
T***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
I stayed here for one night as I was participating in a running event the following morning. The room was clean and comfortable, and check-in was relatively quick. Check-out was also hassle-free. The swimming pool is quite small and was very crowded during my visit. The hotel also felt a little rundown for a 5-star property, so there is some room for improvement. Overall, I would recommend this hotel for a short stay if you need to be near a specific venue or attend an event in the area. However, if location is not a priority, there are plenty of other accommodation options in Putrajaya to consider.
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Accommodation's Reply
08 Nov 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and found your room to be clean and comfortable. It's great to know that both check-in and check-out were smooth for you, especially with your running event the next day. We appreciate your kind words and hope to welcome you back for another visit soon. Warm regards, The Management
A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean room and good atmosphere.
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Accommodation's Reply
26 Oct 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us! We are delighted to hear that you enjoyed the clean room and the overall atmosphere of our property. Your feedback is greatly appreciated, and it motivates our team to continue providing great service. We hope to welcome you back soon for another wonderful stay. Warm regards, The Management
DR NORSHAMSIAH I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
good staff, large rooms, many breakfast choices...close to the iron mosque....
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Accommodation's Reply
22 Oct 2026
Dear DR NORSHAMSIAH I., Thank you for taking the time to share your thoughts with us. We are delighted to hear that you enjoyed your stay and found our staff to be helpful, the rooms spacious, and the breakfast options plentiful. We’re also glad that our location near the Besi Mosque was convenient for you. Your positive feedback is greatly appreciated and serves as motivation for our team to continue providing excellent service. We hope to welcome you back soon for another enjoyable stay. Warm regards, The Management
H***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Best for short vacay ☺️ Recommended this Dorsett Hotel
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Accommodation's Reply
22 Oct 2026
Dear Valued Guest, Thank you so much for your kind words about Dorsett Hotel. We are thrilled to hear that you found it to be the best spot for a short vacation. Your recommendation means a lot to us. We hope to welcome you back soon for another enjoyable stay. Warm regards, The Management
AHMAD F. B. A. Z.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good stay for runcation in Putrajaya!
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Accommodation's Reply
22 Oct 2026
Dear AHMAD F. B. A. Z., Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a good stay while attending the run function in Putrajaya. We hope to welcome you back soon for another enjoyable stay. Warm regards, The Management
A***A
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Suggest to use original cereal. Improve meal for breakfast, most are tasteless.
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Accommodation's Reply
13 Oct 2026
Dear Valued Guest, Thank you for taking the time to share your thoughts about your recent stay with us. We always appreciate feedback from our guests. We understand your suggestion regarding the use of original cereal and recognise the importance of providing flavourful meal options, especially for breakfast. We will certainly consider your feedback as we work to enhance our dining experience. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future. Warm regards, The Management
e***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel is very good. The staff service is friendly. The location is also good. Everything is good. Recommended.
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Accommodation's Reply
30 Aug 2026
Dear Valued Guest, Thank you so much for taking the time to share your positive experience at our hotel. We are thrilled to hear that you found everything to be satisfactory, from our friendly staff to our great location. Your kind words mean a lot to us and we appreciate your recommendation. We look forward to welcoming you back on your next visit. Warm regards, The Management
A***A
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It is a pleasant stay in Dorsett. The food has variations.
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Accommodation's Reply
29 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us at Dorsett! We are thrilled to hear that you had a pleasant stay and enjoyed the variety of foods we offer. Your feedback is valuable to us and motivates our team to continue providing exceptional service and delicious dining options. We look forward to welcoming you back soon. Warm regards, The Management
A***D
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Nice place to stay. Nearby Masjid Besi. Value for money.
1 people find it helpful
Accommodation's Reply
16 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your positive feedback with us. We are pleased to know that you had a pleasant stay and appreciated our convenient location near Masjid Besi. We are also glad that you found our hotel to be good value for money. Your kind words are greatly appreciated and will certainly motivate our team to continue providing comfortable stays and friendly service to all our guests. We look forward to welcoming you back to Dorsett Putrajaya and making your next stay even more enjoyable. Warm regards, The Management
F***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 17 week(s) ago
They might have to improve on the cleanliness of the room. Other than that, everything was great.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you found everything great, but we sincerely apologize for the cleanliness issue you experienced in your room. Please be assured that we take cleanliness very seriously, and we are continuously working to improve our standards. Your comments will help us enhance our housekeeping practices. We appreciate your understanding and hope to welcome you back soon for an even better experience. Regards, The Management
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
Very friendly staff and the room is comfortable. Good weekend stay.
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Accommodation's Reply
30 Jun 2026
Dear Valued Guest, Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that you found our staff friendly and that you enjoyed your stay in a comfortable room. Your feedback truly brightens our day and inspires us to continue providing our guests with excellent service. We hope to welcome you back for another great weekend soon. Regards, The Management
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
It was a pleasant stay at the hotel for a weekend break. Looking forward to staying in the near future.
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Accommodation's Reply
30 Jun 2026
Dear Valued Guest, Thank you so much for taking the time to share your experience with us. We are delighted to hear that you had a pleasant stay during your weekend break. It brings us great joy to know that you enjoyed your time at our hotel. We look forward to welcoming you back in the near future and hope your next stay will be just as enjoyable, if not better. Regards, The Management
Mohd T. B. K. Z.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Highly recommended place to stay at Putrajaya.
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Accommodation's Reply
02 Jul 2026
Dear Mohd T. B. K. Z., Thank you so much for your wonderful review. We are thrilled to hear that you highly recommend our place to stay in Putrajaya. Your feedback means a lot to us and motivates our team to continue providing exceptional service. We hope to welcome you back again in the future. Regards, The Management
A***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Clean, strategic location. Nice
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Accommodation's Reply
25 Jun 2026
Dear Valued Guest, Thank you so much for your kind words. We are thrilled to hear that you found our place clean and located in a strategic area. Your feedback is greatly appreciated and motivates us to continue providing excellent service. We hope to welcome you back soon. Regards, The Management
Mohd Z. b. Z.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
The location is really close to some event venues (like Anjung Flora), so it's easier! But the facility is just okay. I like it when they put a water dispenser to refill your water bottle. You need a car to move around, or else it will be difficult.
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Accommodation's Reply
24 Jun 2026
Dear Mohd Z. b. Z., Thank you for taking the time to share your experience with us. We're glad to hear that you found our location convenient for nearby event venues like Anjung Flora. We appreciate your feedback regarding the facilities. We strive to ensure our guests have a comfortable stay and will certainly consider your suggestion about the water dispenser for future improvements. We understand that transportation can be a concern, and we always recommend our guests consider a car for easy access around the area. Thank you once again for your valuable insights. We hope to welcome you back soon. Regards, The Management
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 21 week(s) ago
All the staff were excellent, including the security guard at the entrance. To be clear, the staff were the best part of our stay. They were friendly, helpful, and provided clear answers to all our questions and concerns. Unfortunately, the condition and maintenance of the hotel did not match the quality of the service. The elevator appeared to be malfunctioning on the way to our room. Inside the room, the wardrobe door was loose and looked as though it could fall off. The carpet was also poorly maintained. The bathroom required significant attention. The shower door was misaligned, the sink was dirty, and the cabinet beneath the sink was damaged and almost coming apart. Overall, the staff provided excellent service, but the hotel urgently needs better maintenance, cleanliness, and attention to guest safety.
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Accommodation's Reply
24 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our staff to be excellent and that they made a positive impact during your stay. We take great pride in our team's dedication to providing friendly and helpful service, and it's wonderful to know they met your expectations. However, we sincerely apologise for the maintenance issues you encountered. Your feedback regarding the elevator, wardrobe door, carpet, and bathroom facilities is extremely valuable to us, and we will address these concerns with our maintenance team immediately. Ensuring the safety and comfort of our guests is our top priority, and we appreciate your insights that will help us improve. We hope to have the opportunity to welcome you back in the future and provide you a stay that reflects the high standards we strive for. Regards, The Management
a***q
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 23 week(s) ago
The staff welcomed us and were helpful. Their food was very varied. But my sister's food was a little overcooked. Mine was just nice. I ate salad, porridge, sausage (looked homemade), and some orange juice.
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Accommodation's Reply
12 Jun 2026
Dear Valued Guest, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that our staff made you feel welcome and that you enjoyed the variety of our food offerings. We sincerely apologise for the overcooked dish your sister received. Your feedback is important to us, and we will ensure to address it with our kitchen team to ensure it doesn’t happen again. It’s great to hear that you loved your meal, especially the homemade sausage and the refreshing orange juice. We hope to welcome you and your sister back again soon so you can enjoy even more of our dishes. Regards, The Management
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The staff is nice and friendly. The lighting in the room could be improved because it feels a bit dim even with all the lights on.
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Accommodation's Reply
07 Jun 2026
Dear Valued Guest, Thank you for your kind feedback. We are delighted to hear that our staff made a positive impression on you with their friendliness and customer service. We will be sure to pass on your encouraging words to the team. We also appreciate your honest suggestion regarding the room lighting. We understand how important a well-lit environment is for a comfortable stay, and we sincerely apologise if the lighting felt insufficient. Your feedback has been noted and will be forwarded to the relevant team for review and improvement. We hope to welcome you back soon for an even better experience. Regards, The Management
Number of reviews per page
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