8.3
Very Good
From 14,516 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.0

Location

7.9

Service and Facilites

8.2

People often mention about Clove Hotel
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Staff Friendliness (193)
Ambiance (181)
Taste (168)
Bedroom (165)
Hotel Area (164)
Variety (162)
Family Friendly (147)
Bathroom (139)
Surroundings (131)
Room Space (129)
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Traveller Reviews Clove Hotel

Number of reviews per page
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40
Customer reviews
F***e
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 day(s) ago
Our stay at Clove Hotel was comfortable. Although a bit remote, it was cool and perfect for a vacation in a cool, tree-filled environment. And most impressively, when we left something behind, the team responded promptly. Thank you so much.
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Accommodation's Reply
30 Jul 2025
Wow, we are so happy to read your review. We continue to strive to maintain the comfort that you experienced. Clove is always open to be your second home🥳💛.#icloveyou. Warm greetings from Clove, Astrid. Guest Relations Officer
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K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The facilities are comfortable and homey, the staff are friendly, and the atmosphere is the best. I think I'll be a regular for a staycation 🤭😁
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Accommodation's Reply
30 Jul 2025
We are so happy to hear that you had a pleasant experience 🥳 We hope all the moments at Clove were warm & pleasant. Thank you for being part of the Clove family💐.#icloveyou. With all our heart, Astrid. Guest Relation Officer
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S***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
Staff very helpful, the room is comfortable and the food is delicious.
+3
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Accommodation's Reply
30 Jul 2025
It was a pleasure to accompany you during your stay in Bandung ⛰️ I hope you always remember the comfort and positive impressions. Clove is always open to welcome you back 🥰.#icloveyou. Warm greetings from Clove, Astrid. Guest Relations Officer
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t***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Comfortable, away from the crowds but not far from the city center
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Accommodation's Reply
30 Jul 2025
Thank you very much, Sir/Madam, for your positive review. 💛 Our staff is also happy to hear your appreciation. We look forward to your next visit, Sir/Madam! #icloveyou. With much appreciation, Astrid. Guest Relations Officer
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly, the service is very good, hopefully I will have the fortune to stay there again hihi😁
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1 people find it helpful
Accommodation's Reply
30 Jul 2025
We are very happy to know that you had a pleasant experience. We will continue to strive to maintain the comfort that you felt. Clove is always open to be your second home 🤩. #icloveyou. With all my heart, Astrid. Guest Relations Officer
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N***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
It was a pleasant stay at this hotel with a complete package, view, facilities, food, the best one stop holiday
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1 people find it helpful
Accommodation's Reply
30 Jul 2025
We are very happy to know that you had a pleasant experience. We will continue to strive to maintain the comfort that you felt. Clove is always open to be your second home 🤩. #icloveyou. With all my heart, Astrid. Guest Relations Officer.
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ANDRIYANTO
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Natural atmosphere and views. Fresh air and many beautiful rides. Even outside the city, online transportation is easily available.
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Accommodation's Reply
17 Jul 2025
Thank you, Mr. Andriyanto, we really appreciate your feedback. The room view is indeed a favorite of many of our guests. See you on your next experience with us 💐✨. #icloveyou. With all my heart, Astrid. Guest Relations Officer
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a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly and helpful, the view is very nice, the room is clean.
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Accommodation's Reply
16 Jul 2025
We are very happy to know that you had a pleasant experience. Thank you for mentioning the friendly staff & the clean rooms, we will continue to maintain the quality. See you on your next experience with us. #icloveyou. With all my heart, Astrid. Guest Relations Officer
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Danang P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel's location is far from the city, perfect for those seeking a break from the hustle and bustle. The rooms are spacious and clean, and check-in and check-out are easy.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Reviews like this from Mr. Danang really inspire our team! Thank you for mentioning the quality of our rooms and service. We look forward to your next special moment with us✨🤩. #icloveyou. With all our heart, Astrid. Guest Relations Officer
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S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The food is delicious... the room is a bit small but quite okay.
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Accommodation's Reply
15 Jul 2025
Thank you for your appreciation and valuable input. We are always open to suggestions for the comfort of all our guests. Thank you for your trust, and we hope to improve even further. #icloveyou. Warmest greetings from Clove, Astrid, Guest Relations Officer
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R***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
The cleanliness of the hotel area could be improved, especially along the room corridors. At breakfast, many items were out of stock and took a while to be refilled, perhaps due to the holiday season, with many guests but not enough staff. But overall, it was a good staycation. Thank you, Clove 🤗
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Accommodation's Reply
14 Jul 2025
Thank you for sharing your impressions and feedback openly. We've immediately forwarded these points to the operations team. We'll ensure continued improvements upon your return. 🙏. #icloveyou. With deep appreciation, Astrid, Guest Relations Officer
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Bambang S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Amazing. I want to come here again sometime.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Thank you, Mr. Bambang, for your warm rating and comments! We will continue to strive to maintain the comfort you experienced. Don't hesitate to stop by again if you are in Bandung. ✨. #icloveyou. Warm greetings from Clove, Astrid. Guest Relations Officer
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
I stayed on the 8th. The Wi-Fi kept turning on and off, so I had to leave the room. Breakfast: 1. The food tag names don't match, for example: fried rice becomes white rice, Bangkok fish with fish mayonnaise, main courses are mostly carbohydrates: white rice, fried rice, potatoes, spaghetti, and vermicelli. Other than that, the taste is just so-so. Overall, good job. Thanks.
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Accommodation's Reply
14 Jul 2025
We're happy to have been able to accompany you on your journey, even if it wasn't perfect. Thank you for conveying this directly; we didn't take it for granted. We hope to welcome you back with the best version of Clove. 🙏. #icloveyou. With all our hearts, Astrid. Guest Relations Officer
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yuli w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
the staff are friendly, the food is quite varied, the room is a bit cramped but I got a bigger one, the view from the room is cool, oh yeah the wifi signal is up and down sometimes it even disappears. but overall so far so good. we are comfortable here, every corner is aesthetic
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Thank you, sir/madam. We hope your next visit will be more memorable. We are currently improving some of the areas you mentioned to improve in the future. We hope to welcome you back with the best version of Clove. #icloveyou. Warmest regards from Clove, Astrid, Guest Relations Officer
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B***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
add more personnel because when checking in there are really long queues
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Accommodation's Reply
11 Jul 2025
We acknowledge that our service has not met your expectations. Our commitment is to provide the best service, and we will work hard to achieve it. We sincerely apologize and thank you for your attention. #icloveyou. With deep appreciation, Astrid, Guest Relations Officer
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Triyani
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff is very friendly, the room is spacious and clean. Satisfied staying at Clove Hotel, sometime want to stay there again😁
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3 people find it helpful
Accommodation's Reply
11 Jul 2025
Thank you, Mrs. Triyani, for choosing Clove as your place to stay. We continue to strive to maintain the comfort you experienced. See you on your next experience with us. #icloveyou. With much appreciation, Astrid, Guest Relations Officer.
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S***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
I stayed in a deluxe room for 488,000 Rupiah. The staff was friendly, and the room was comfortable, although the water heater wasn't hot enough. The view from the hotel was stunning, and the area around the hotel was well-maintained. Breakfast was quite varied for the budget price.
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
We're delighted to have been able to accompany you on your journey, even if it wasn't perfect. We greatly appreciate your compliments, and we will evaluate any shortcomings. We hope to welcome you back with the best version of Clove. #icloveyou. Warmest regards from Clove, Astrid, Guest Relations Officer
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W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Stay with my friends, and happy with the surrounding ambience, nearby cafe and food selection.
1 people find it helpful
Accommodation's Reply
11 Jul 2025
Reviews like this from you really inspire our team! We'll pass on all your praise to the team in charge. We look forward to your next special moment with us. #icloveyou. Warmest greetings from Clove, Astrid, Guest Relations Officer
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Rio w. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
the hotel is nice, comfortable, friendly, just yesterday I pushed my own luggage trolley, the officer just watched even though he was having trouble. overall this hotel is good
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2 people find it helpful
Accommodation's Reply
11 Jul 2025
We're happy to have been able to accompany Mr. Rio on his journey, even though it wasn't perfect. We'll discuss this with the relevant team soon. See you again on the next experience. #icloveyou. With all our hearts, Astrid. Guest Relations Officer
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A***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff is very friendly and innovative
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+5
4 people find it helpful
Accommodation's Reply
11 Jul 2025
We are honored to welcome you to Clove. We will pass on all your compliments to the team in charge. Don't hesitate to stop by again if you're in Bandung. #icloveyou. With all our heart, Astrid. Guest Relations Officer
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Number of reviews per page
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40