So far so good. Thank you to the hotel staff. Keep it up.

For the price, staying here is well worth it. The only downside is the lack of parking, but the security guard is very helpful in arranging a parking spot for your car (leave the key with the security guard).

It's a shame that the service is not good enough for a hotel with many visitors. I checked in on June 25, 2026. I arrived at 12:20, and the receptionist said the room wasn't ready. Okay, I chose to wait. At 1:00 PM I confirmed again, and the information was not ready. At 1:40 PM I confirmed again, and they said yes. If I hadn't asked, I wouldn't have been informed that it was ready. After being given the access card, there was no apology from the receptionist for the long wait, whereas in other hotels the wait was less than 5 minutes and they apologized for the long wait, here I waited for over an hour in silence. Secondly, regarding the room, when I booked on the app, I had specifically requested that I check in at 12 and asked for a room with a city view, but what I got was a view of a building wall. Please pay attention to customer requests. Thank you.

Friendly staff, spacious rooms and located in the city center.

The location is strategic, the price is affordable, the rooms are comfortable and clean.

It's incredibly comfortable for families, especially those who are specifically planning a vacation. Clean, comfortable rooms, hot showers, and more.

The staff is friendly, the room is clean. It was a pleasure staying here.

The hotel location is very strategic, close to shopping centers and easy to access.

Clean rooms, great service. I couldn't go wrong choosing this hotel, close to Klojen Market. The only downside is the limited parking space.

The hotel is nice, both the lobby and the rooms. The AC is cold.

The hotel staff was friendly, very helpful to me who had minimal experience staying at this hotel.

The location is close to everything, the hotel is beautiful and luxurious, and the service is top-notch. Thank you so much for helping me.

Friendly staff.. quiet even though it's in the middle of the city.

Good service. The first impression of the hotel is that you can check in immediately before the check-in time, and breakfast is free for children under 12. It's also close to Klojen and Kayutangan markets.

Very cool hotel view.

The hotel staff is friendly and the cleanliness is okay. Please post a prohibition on bringing/consuming durian in the rooms, perhaps informing guests before check-in. Thank you.

When seeking treatment at RSSA, Same Hotel is the closest hotel to RSSA to relieve fatigue.

The staff is very responsive, which I love. The service here is 5-star, I swear.

My two-day stay in Malang was very memorable. The staff was friendly and helpful, and it was close to the city center. I would stay here again if I return to Malang. Thanks.

The hotel staff is friendly and the service is good. The rooms are also kept clean.