8.3
Very Good
From 794 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.1

Meal

7.8

Location

8.2

Service and Facilites

8.4

People often mention about Hotel Permata Bandara
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Staff Friendliness (6)
Bedroom (6)
Check-in/out Time (5)
Room Space (5)
Bathroom (5)
Taste (5)
Accessibility (4)
Activity Option (4)
Ambiance (4)
Hotel Area (4)
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Traveller Reviews Hotel Permata Bandara

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40
Customer reviews
M***h
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Transit
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9.7
/10
Reviewed 29 week(s) ago
It's nice to have a free airport shuttle, so it's not complicated.
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Fatdeli A.
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10.0
/10
Reviewed 30 week(s) ago
I highly recommend staying here if you go to Jakarta again
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S***l
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8.8
/10
Reviewed 31 week(s) ago
Staff accommodating and friendly
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Firdaus S. P.
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8.5
/10
Reviewed 40 week(s) ago
The hotel staff is great. Very friendly. Everyone is very friendly. The hotel is clean, but it is not well-maintained when guests want to check in. Like lots of mosquitoes. But I can overcome this by buying my own Baygon. Alhamdulillah I can sleep soundly. So please note that before anyone checks in, they can check the room details first.
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2 people find it helpful
Accommodation's Reply
07 Oct 2024
Dear Mr. Firdaus SP Warm greetings from Hotel Permata Bandara. Thank you very much for taking the time to share your experience during your stay at Hotel Permata Bandara. And we apologize if there are any shortcomings in the service during your stay. Your criticism and suggestions will be our responsibility for our better service in the future. We hope that you will continue to enjoy staying with us and we look forward to your return. Warm greetings from us. Hotel Manager.
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N***l
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Staycation
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8.5
/10
Reviewed 42 week(s) ago
Staycation one night at this hotel, cozy room. However the AC not too cold especially during afternoon. Breakfast were prepared in bento. Overall good but it is better if the restaurant provide services till dinner time.
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H***a
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Transit
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5.6
/10
Reviewed 42 week(s) ago
The bed was dusty. The AC was not cold enough because it was not maintained. The TV screen had many blank spots. The room attendant just entered the room without knocking. The travel bus was mediocre with not maintained condition and no AC. I only stayed once in this cheap hotel. 🤦🏼‍♂️🤦🏼‍♂️🤦🏼‍♂️
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M***M
icon-origin-TRAVELOKA
8.5
/10
Reviewed 45 week(s) ago
Service 75% cleanliness 70% please check the spray again for stains and the toilet smells.
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U***i
icon-origin-TRAVELOKA
9.0
/10
Reviewed 46 week(s) ago
For friendly staff, the most important thing is there is a shuttle bus to the airport, the bus driver is friendly, for food it is not recommended 🙏.
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E***n
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Transit
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8.5
/10
Reviewed 57 week(s) ago
The hotel staff was very friendly even though I checked in quite late, the amenities were quite complete, there was free breakfast and a shuttle bus to the airport.
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1 people find it helpful
Christiantoro
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10.0
/10
Reviewed 64 week(s) ago
Comfortable atmosphere and friendly service.
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M***m
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Business
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10.0
/10
Reviewed 65 week(s) ago
Clean rooms and bathrooms, friendly staff, close access to business center.
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FAHRUDDIN
icon-origin-TRAVELOKA
8.5
/10
Reviewed 68 week(s) ago
Remote AC tidak ada di dalam kamar. Mohon kiranya lain kali jangan lupa ditaruh pada tempatnya.
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Dinarzad
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8.5
/10
Reviewed 70 week(s) ago
Mudah cek in dapat sarapan dan ada shutle bus ke bandara.
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Dewi N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 99 week(s) ago
Hotel transit yang worth it si bersih nyaman, ruangan lumayan besar gratis antar jemput bandara dapat sarapan.
1 people find it helpful
Aji Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 100 week(s) ago
Good, clean, airport shuttle, rama. H.
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Accommodation's Reply
18 Jul 2023
Dear Mr. Aji Yulianto. Warm greetings from the Airport Permata Hotel. Thank you very much for taking the time to share your experience while staying at the Permata Airport Hotel. And we apologize if there are any deficiencies in service during your stay. Your criticism and suggestions will make it our responsibility to provide even better service in the future. We hope that you will still enjoy living with us and we are waiting for your next arrival. Warm greetings from us. Hotel Manager.
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Nita D.
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9.7
/10
Reviewed 102 week(s) ago
The hotel is close, then there is an airport shuttle service, but don't forget to call first because the hotel doesn't automatically know the plane's landing. The facilities are all good, get mineral water, towels but the amenities are only 1 set for 1 person. The TV also has a lot of programs, the prayer room is on the top floor, spacious Masha Allah, it seems like it is often made for umrah/hajj groups to stay overnight and other gatherings. The hotel is indeed an old model, not minimalist but comfortable, not noisy. Thank You.
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1 people find it helpful
Accommodation's Reply
18 Jul 2023
Dear Mrs. Nita Daniaty. Warm greetings from the Airport Permata Hotel. Thank you very much for taking the time to share your experience while staying at the Permata Airport Hotel. And we apologize if there are any deficiencies in service during your stay. Your criticism and suggestions will make it our responsibility to provide even better service in the future. We hope that you will still enjoy living with us and we are waiting for your next arrival. Warm greetings from us. Hotel Manager.
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enny l. h.
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9.7
/10
Reviewed 102 week(s) ago
The place is comfortable. The first friendly stay here. I came to check in at 1 pm, delivery to the airport at the time. Anyway, staying here doesn't regret it. I forgot to take a photo. The driver is very friendly, great
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Accommodation's Reply
18 Jul 2023
Dear Mrs. Enny Huttagalung. Warm greetings from the Airport Permata Hotel. Thank you very much for taking the time to share your experience while staying at the Permata Airport Hotel. And we apologize if there are any deficiencies in service during your stay. Your criticism and suggestions will make it our responsibility to provide even better service in the future. We hope that you will still enjoy living with us and we are waiting for your next arrival. Warm greetings from us. Hotel Manager.
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Siwi u.
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8.5
/10
Reviewed 102 week(s) ago
The receptionist is friendly, the shuttle is correct and breakfast is provided. Thank You.
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Accommodation's Reply
18 Jul 2023
Dear Mrs. Siwi Utami. Warm greetings from the Airport Permata Hotel. Thank you very much for taking the time to share your experience while staying at the Permata Airport Hotel. And we apologize if there are any deficiencies in service during your stay. Your criticism and suggestions will make it our responsibility to provide even better service in the future. We hope that you will still enjoy living with us and we are waiting for your next arrival. Warm greetings from us. Hotel Manager.
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Yeni O.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 109 week(s) ago
The ac is not cold. Not sleeping well bitten by mosquitoes, not yet check out time already banged on.
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3 people find it helpful
Accommodation's Reply
31 May 2023
Dear Yeni Oksiani. Thank you very much for the review. I'm sorry for the inconvenience caused. Your criticism and suggestions will make it our responsibility to provide even better service in the future. We hope that you will still be happy living together and we are waiting for your next arrival. Warm greetings from us. Hotel Manager. Suprie.
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Al Haqqi
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9.7
/10
Reviewed 110 week(s) ago
Hotel ini sangat cocok untuk kita yang transit, menunggu penerbangan selanjutnya, walaupun sepertinya hotel nya tua, tapi kebersihan masih tetap terjaga, ada dispenser di lorong depan kamar, lokasi nya di pinggir jalan besar, di depan nya rame jual makanan dan cemilan, pas di samping nya ada warung makan lalapan, soto yang murah dan enak, di samping kiri ada Indomaret dan ATM BCA. Proses penjemputan di bandara sangat baik sekali, pesawat saya delay, malahan ditungguin, dan yang di jemput di bandara cuma saya sendiri, dan besok pagi nya, dibangunin pagi biar jangan telat ke bandara dan di antar lagi ke bandara,. Penumpang shuttle bus juga saya sendiri saja. Pak Wdi supir shuttle bus nya baik, ramah dan asyik orang nya. Lain kali kalau transit lagi, saya pasti menginap di sini kembali.
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2 people find it helpful
Accommodation's Reply
31 May 2023
Dear Al Haqqi, Warm greetings from us, Thank you for the review you have given. We are very happy to know that you are comfortable with the services and facilities we provide. We are waiting for your return at the Permata Airport Hotel. Warm regards. hotel manager.
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