The Crew Hotel Kualanamu International Airport

Explore The Crew Hotel Kualanamu International Airport
9.0
Exceptional
From 5,528 reviews
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Cleanliness

8.7

Room Comfort

8.8

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about The Crew Hotel Kualanamu International Airport
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Staff Friendliness (69)
Accessibility (65)
Ambiance (62)
Bedroom (61)
Room Space (54)
Hotel Area (53)
Bathroom (52)
Taste (48)
Check-in/out Time (42)
Surroundings (38)
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Traveller Reviews The Crew Hotel Kualanamu International Airport

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40
Customer reviews
R***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
Every time I want to leave early in the morning, I always stay at this hotel.
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Accommodation's Reply
18 May 2026
Dear valued customers, Thank you for choosing The Crew Hotel for your stay during your trip to Deliserdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.
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R***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Sipp is quite good, good service, overall good
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Accommodation's Reply
18 May 2026
Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.
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Verified Traveler
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10.0
/10
Reviewed 2 week(s) ago
The room was very clean and comfortable, the staff were helpful and nice. They also have a facility for a shuttle bus to the airport
1 people find it helpful
Accommodation's Reply
18 May 2026
Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.
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W***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
The airport shuttle facility is very helpful.
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Accommodation's Reply
18 May 2026
Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.
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r***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Was a great hotel but needs to clean the room every single day
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Accommodation's Reply
18 May 2026
Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.
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DANA P.
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10.0
/10
Reviewed 4 week(s) ago
Excellent service and facilities
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Accommodation's Reply
18 May 2026
Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your valuable feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.
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Doddy A.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 week(s) ago
The AC was spoiled, but maintenance came very fast to fix the AC 👍🏼👍🏼. Makanan sarapan pagi kurang menu (Breakfast menu has less variation). Room service did not come to clean.
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Accommodation's Reply
18 May 2026
Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your valuable feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.
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A***i
icon-Leisure
Leisure
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8.8
/10
Reviewed 5 week(s) ago
Strategic location, breakfast is okay, cleanliness is also okay
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Accommodation's Reply
18 May 2026
Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.
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T***o
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Excellent. Enjoyed staying at this hotel.
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Accommodation's Reply
18 May 2026
Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.
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d***r
icon-Transit
Transit
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8.5
/10
Reviewed 5 week(s) ago
Generally good, but the shuttle bus needs to be more scheduled if possible every hour.
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Accommodation's Reply
18 May 2026
Dear valued guest, we sincerely thank you for choosing Crew Hotel during your stay in Delicerdang/Kualanamu. We appreciate your positive feedback and will continue to do our best to improve our services and facilities. For any further inquiries, please contact us at 08-199. We send our best regards to your family and look forward to seeing you again at Crew Hotel. Thank you for your continued support. The Management Team
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H***a
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
The hotel's atmosphere is comfortable and clean. It's located close to Medan's KNO Airport. It's also strategically located near the Medan-Batangkuis toll road, making it convenient for getting to Medan.
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Accommodation's Reply
18 May 2026
Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.
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W***i
icon-Business
Business
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10.0
/10
Reviewed 6 week(s) ago
Friendly staff and comfortable hotel
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Accommodation's Reply
18 May 2026
Dear valued guests, thank you for choosing Hotel Kuru for your stay in Delisedan/Guaranam. We are delighted to receive your kind words. We will continue to strive to improve our services and facilities. If you have any questions, please feel free to contact us at 08-199. We extend our heartfelt greetings to your family and look forward to seeing you again at Hotel Kuru. We appreciate your continued patronage. Sincerely, The Hotel Management Team
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L***y
icon-Leisure
Leisure
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9.7
/10
Reviewed 6 week(s) ago
The breakfast menu should be expanded. Overall, it's very good. Thank you.
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Accommodation's Reply
18 May 2026
Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.
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Dani G.
icon-Leisure
Leisure
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10.0
/10
Reviewed 6 week(s) ago
Best and strategic location close to the airport
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Accommodation's Reply
18 May 2026
Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your valuable feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.
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Dani G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good and strategic location near the airport
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Accommodation's Reply
18 May 2026
Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your valuable feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.
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kong c. m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
For breakfast, the food is not satisfactory.
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Accommodation's Reply
18 May 2026
Dear valued guests, thank you for choosing Hotel Kuru for your stay in Delisedan/Guaranam. We are delighted to receive your kind words. We will continue to strive to improve our services and facilities. If you have any questions, please feel free to contact us at 08-199. We extend our heartfelt greetings to your family and look forward to seeing you again at Hotel Kuru. We appreciate your continued patronage. Sincerely, The Hotel Management Team
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h***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Strategically located in a hub area near the airport, this hotel offers a free shuttle to Kualanamu Airport. Affordable rates and decent amenities for a hotel of its class.
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Accommodation's Reply
18 May 2026
Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.
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Kiston K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Not staying on March 19th
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Accommodation's Reply
18 May 2026
Dear valued customers, Thank you for choosing The Crew Hotel for your stay during your trip to Deliserdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.
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Chandra G. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Landed in the middle of the night and was picked up, comfortable and clean, happy to stay here.
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Accommodation's Reply
18 May 2026
Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.
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Saputra K.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Affordable price, comfortable, suggestion for internet upgrade because the signal in the room is not good.
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Accommodation's Reply
18 May 2026
Dear valued guests, thank you for choosing Hotel Kuru for your stay in Delisedan/Guaranam. We are delighted to receive your kind words. We will continue to strive to improve our services and facilities. If you have any questions, please feel free to contact us at 08-199. We extend our heartfelt greetings to your family and look forward to seeing you again at Hotel Kuru. We appreciate your continued patronage. Sincerely, The Hotel Management Team
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Number of reviews per page
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