KHAS Makassar Hotel

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Overall Ratings & Reviews KHAS Makassar Hotel

Traveloka (5,741)
Other sources (7)
8.7
Very Good
From 5,741 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.8

Service and Facilites

8.7

People often mention about KHAS Makassar Hotel
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Distance to City Center (54)
Bedroom (54)
Accessibility (53)
Staff Friendliness (53)
Bathroom (48)
Ambiance (47)
Surroundings (42)
Room Space (39)
Check-in/out Time (37)
Family Friendly (34)
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Traveller Reviews KHAS Makassar Hotel

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20
40
Customer reviews
r***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 hour(s) ago
Friendly staff, clean rooms, safe location.
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Muhammad S. R.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was a very pleasant and memorable experience staying at a typical Makassar hotel. The rooms were spacious and offered beautiful city views, the food was delicious, and most importantly, any issues were handled and resolved effectively. I'll definitely stay here again if I ever return to Makassar.
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D***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Ideal transit hotel because it is close to the airport
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R***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Friendly service, clean rooms, and a wide range of amenities. It's strategically located in the city center. Prayer mats are also provided for Muslim guests. Recommended for those planning a vacation here.
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1 people find it helpful
A***h
icon-Transit
Transit
icon-origin-TRAVELOKA
8.6
/10
Reviewed 6 week(s) ago
The bedroom and bathroom need rejuvenation, the service from the staff is friendly and helpful.
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F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
A very strategic hotel, just walking distance to the mall, easy parking access, rooms are quite spacious and clean.
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mardan i. l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Strategic location, comfortable rooms.
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1 people find it helpful
Accommodation's Reply
17 Mar 2026
Thank you for your review. We are delighted to hear that you enjoyed the hotel's convenient location and comfortable rooms. We hope your stay made your trip even more enjoyable. We look forward to seeing you again in Makassar! 😊
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n***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I think I will always come here because it is comfortable and I like it
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1 people find it helpful
Accommodation's Reply
17 Mar 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay with us. Your support motivates our entire team to continue providing the best service. We hope to welcome you back to Kasmakassar again soon! 😊
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Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Thank God... Good service for everyone, from check-in to check-out. Recommended😍🙏
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Accommodation's Reply
17 Mar 2026
Thank you for your wonderful review. We are delighted to hear that you had a memorable stay, from check-in to check-out. Your compliments on our service mean a great deal to the entire team. We hope to welcome you back to Khas Makassar again on your next visit. 😊🙏
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Verified Traveler
icon-Leisure
Leisure
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8.5
/10
Reviewed 13 week(s) ago
Access to everywhere is close... especially to Ratu Indah Mall... the kids are very happy.
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1 people find it helpful
Accommodation's Reply
18 Feb 2026
Thank you for your review. We are glad to hear that our hotel is located near various tourist attractions, especially Ratu Indah Shopping Mall, making your stay enjoyable for the children. We hope to welcome you and your family back again next time.
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D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The place is actually okay, but when we stayed there, the room next door had a lot of small children, so it was noisy until midnight, making it hard for us to sleep. Not to mention, when we called the receptionist, no one answered.
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Accommodation's Reply
18 Feb 2026
Thank you for your feedback regarding your stay. We are pleased to hear that you were generally comfortable during your stay at our hotel. However, we apologize for the inconvenience caused by noise from neighboring rooms late at night and the delay in answering calls from the reception desk. These did not meet our standard of comfortable service, and we sincerely apologize. Based on your valuable feedback, we will strive to improve customer comfort, especially in the reception service. All our staff will do their best to provide you with a more comfortable and pleasant experience during your next stay.
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B***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Clean and comfortable, easy to access
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2 people find it helpful
Accommodation's Reply
20 Jan 2026
Thank you for your review. We are glad to hear that you found our hotel clean, comfortable, and easily accessible. We hope to welcome you back for your next stay.
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K***L
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Always a favorite hotel for kids during school holidays. The hotel staff is friendly and helpful.
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Accommodation's Reply
20 Jan 2026
Thank you for trusting us to be your children's favorite hotel during their school holidays. We are delighted to hear that our staff were friendly and helpful throughout their stay. We hope to welcome you and your family back again on your next vacation.
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I***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 18 week(s) ago
Many of the room facilities are damaged and need to be repaired. The staff's friendliness and service are quite good.
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Accommodation's Reply
20 Jan 2026
Thank you for your feedback. We apologize for the unsuitable condition of the room and the need for improvement. This is important to us and will be addressed immediately. We appreciate your appreciation of the friendliness and service of our staff. Your feedback is crucial for our continuous improvement of the quality of our facilities and services. We hope to provide you with a better experience on your next visit.
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K***L
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
Every time I go on holiday to Makassar with my children, I always stay at this hotel. The staff are friendly and helpful, and it is within walking distance to Ratu Indah and Agung Malls.
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1 people find it helpful
Accommodation's Reply
18 Feb 2026
Thank you for your continued trust in choosing our hotel for every visit to Makassar with your family. We are delighted to hear that our staff are friendly and helpful, creating a positive impression on you, as well as that our location near Ratu Indah Shopping Mall and the Agung area is a great source of motivation for our entire team to maintain the quality of our service. We hope to welcome you and your family back again on your next vacation.
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NUR S. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Affordable, no hassle, close to MARI, good service.
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Accommodation's Reply
18 Feb 2026
Thank you for your review. We are delighted to hear that you found our hotel affordable, comfortable, and conveniently located near Ratu Indah Shopping Mall. Your compliments on our service are very meaningful and encourage our team to continue striving to provide the best service. We hope to welcome you again next time.
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Good service, friendly staff, food is also delicious.
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Accommodation's Reply
18 Feb 2026
Thank you for your positive review. We are delighted to hear that you were satisfied with our service, the friendliness of our staff, and the quality of our food. Your satisfaction is our top priority, and we hope to welcome you back again soon.
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Winangsi S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
The food is varied...there is a swimming pool but unfortunately it is not very comfortable to swim in front of people who are eating...the room is quite spacious
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1 people find it helpful
Accommodation's Reply
18 Feb 2026
Thank you for your review and feedback. We are pleased to hear that you enjoyed the diverse menu and the comfort of the spacious rooms. Regarding the swimming pool, we appreciate your suggestion and will take it into consideration to improve guest comfort in the future. We hope to welcome you back again in the future.
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Anugrah M.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
I stayed at this hotel for approximately 10 days and had a good experience. It is located in the city center and is very close to Ratu Indah Mall and TSM. The check-in time was almost an hour long due to the large number of visitors from out of town, but it was understandable since Makassar (Unhas) was hosting the National Student Week (PIMnas). The receptionist service was very good and during our stay we were allowed to bring breakfast to our room because my mother had a sore leg. In addition, there are also swimming pool facilities and a varied breakfast menu. It is a very worthwhile hotel with easy access and clean for less than 300 thousand rupiah. It seems we will stay at this hotel again if we visit Makassar✨
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1 people find it helpful
Accommodation's Reply
11 Dec 2025
Dear Mr./Ms. Anukrah M., Thank you for choosing Kas Makassar Hotel for your approximately 10-day stay. We are delighted to hear that our central location, easy access to Ratu Indah Mall and TSM, as well as hotel amenities such as the swimming pool and varied breakfast menu, provided convenience for you and your family. We apologize for the waiting time during check-in, as this is due to the high volume of guests during PIMNAS, but we remain committed to providing the best service despite the large number of guests. Furthermore, we were happy to assist by delivering breakfast to your room to accommodate your mother's health concerns. Thank you for your compliments on the cleanliness and value you received during your stay. We hope to welcome you back again when you visit Makassar.
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Ade C. S.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
It's always a pleasure to come back to stay here... All the staff seem friendly... So it feels like home...
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Accommodation's Reply
07 Dec 2025
Thank you so much for your wonderful review. We hope to welcome you back again soon. We are so glad that our friendly staff made you feel at home. Your feedback is very important to us and it encourages us to continue to provide you with the best possible experience. We hope to welcome you back again soon.
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