Overall Ratings & Reviews Hotel Boss

Traveloka (8,717)
Other sources (1,368)
8.5
Very Good
From 8,717 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.4

Meal

8.0

Location

8.9

Service and Facilites

8.5

People often mention about Hotel Boss
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Staff Friendliness (242)
Accessibility (214)
Distance to City Center (210)
Bedroom (208)
Check-in/out Time (207)
Bathroom (197)
Hotel Area (187)
Surroundings (185)
Wifi (179)
Ambiance (170)
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Traveller Reviews Hotel Boss

Number of reviews per page
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40
Customer reviews
Imelda L.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 day(s) ago
I stayed one night for a business trip. Check-in was very late, and I was very happy to receive a late check-out. Thank you.
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Mary M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 day(s) ago
Such an excellent service, the staff, Fong, was really helpful and friendly, gave us early check-in and late check-out, very fast check-in process. Definitely will stay there again.
2 people find it helpful
Jonas W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 day(s) ago
Yi Ren at the front desk provided us with amazing service and made us feel welcomed. We arrived earlier than scheduled and he let us check-in early and even gave us an upgrade! But the shops around the hotel are a little dodgy to put it kindly, like the money changer that gave me stink-eye for asking a simple question, which creates a sketchy atmosphere whenever walking to the lobby. As for the room, it's well maintained, with no issues about the cleanliness. However, the walls are thin so you may hear neighbouring guests and even running pipe water. The problem is amplified by the other guests that are very rude, inconsiderate, and loud. The lobby and common areas are bustling with these types of guests 24/7. Hope the hotel can implement procedures to control these guests as they besmirch this otherwise amazing hotel. Would recommend for solo-travellers that want an affordable option, but would not recommend for families.
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Accommodation's Reply
04 Nov 2026
Dear Jonas, Thank you for taking the time to share such detailed feedback. We are delighted to hear that Yi Ren made a great impression with his warm service and that you appreciated the early check-in and room upgrade. We will certainly share your kind recognition with him. We are also pleased that you found your room clean and well maintained. At the same time, we are sorry that the noise from neighbouring rooms and common areas affected your comfort. We understand how important a peaceful environment is, and we will share your comments with the relevant teams to reinforce our attention to guest comfort and consideration in shared spaces. We also regret that some of your experiences in the surrounding area left you feeling uncomfortable. While these establishments operate independently of the hotel, we appreciate you bringing this to our attention. Thank you again for recognising Yi Ren and for your valuable feedback. We hope to have another opportunity to welcome you back and provide you with a more comfortable experience. Sincerely, Hidayah | Hotel Boss Team
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
An unforgettable experience staying here. Access to transportation is very easy.
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Accommodation's Reply
04 Nov 2026
Dear Guest, Thank you for your lovely feedback! We are delighted to know that you had an unforgettable stay with us and found it easy to get around Singapore with the convenient access to public transportation. It was our pleasure having you at Hotel Boss, and we hope to welcome you back again for another memorable stay on your next visit to Singapore! Sincerely, Hidayah | Hotel Boss Team
V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
Amin is a very nice frontliner.
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Accommodation's Reply
30 Oct 2026
Dear Guest, Thank you for your kind review. We are delighted to hear that you had a pleasant stay and that Amin made a positive impression with his warm and friendly service. We will certainly share your compliments with Amin. Your appreciation means a lot to our team, and we hope to welcome you back to Hotel Boss again soon. Sincerely, Hidayah | Hotel Boss Team
A***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
I am thankful for James, the hotel receptionist, for providing me the greatest service and assistance. I will tell all of my friends to choose this hotel next time. Once again, thank you.
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Accommodation's Reply
03 Nov 2026
Dear A***s, Thank you for your wonderful feedback and recommendation. We are truly delighted to hear that James provided you with excellent service and assistance throughout your stay. Your kind recognition will certainly be shared with him, and we are sure he will be encouraged by your compliments. Thank you for recommending Hotel Boss to your friends. We look forward to welcoming you back on your next visit to Singapore! Sincerely, Hidayah | Hotel Boss Team
N***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Convenient location, super friendly staff, but the rooms are too small, which seems to be a common issue with Singapore hotels!!! Convenient for getting around.
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Accommodation's Reply
30 Oct 2026
Dear Guest, Thank you for sharing your experience with us. We are pleased to know that you enjoyed our convenient location and found our team very friendly and welcoming. We understand your comments regarding the room size. As space can be limited in Singapore, our room dimensions are indicated on the booking platforms to help guests make an informed choice before booking. We appreciate your feedback and hope to have the opportunity to welcome you back to Hotel Boss for another pleasant stay. Sincerely, Hidayah | Hotel Boss Team
K***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
James is very friendly and helpful. He helped me with check-in and check-out. Overall very nice!
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Accommodation's Reply
02 Nov 2026
Dear K***a, Thank you for sharing your lovely feedback. We are delighted to hear that you had a very pleasant stay with us. It is especially rewarding to know that James made a positive impression through his friendly and helpful assistance during your check-in and check-out. We will be sure to share your compliments with James. We look forward to welcoming you back to Hotel Boss for another enjoyable stay. Sincerely, Hidayah | Hotel Boss Team
T***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel lobby is spacious, elegant, and smells wonderful. The staff are enthusiastic. We were able to upgrade the room. The room is well-equipped, clean, and cozy. The location is convenient for getting around, eating, and having fun. Highly recommend 👍🏻
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Accommodation's Reply
27 Oct 2026
Dear Guest, Thank you for your lovely review and recommendation! We’re delighted that you enjoyed our welcoming lobby, clean and comfortable room, and convenient location. It’s also wonderful to know that our team made a positive impression and that you appreciated the room upgrade. We truly appreciate your kind words and look forward to welcoming you back to Hotel Boss on your next visit to Singapore! Sincerely, Hidayah | Hotel Boss Team
Sharis y.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Staying here for 1 night, it is really incredible service from front desk Andrew👍🏻. He knows we are here for the Bigbang concert, he suggested we can check out late for the next day, really appreciate your service, keep it up, thanks Andrew✨
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Accommodation's Reply
21 Oct 2026
Dear Sharis, Thank you for your lovely feedback! We are delighted to hear that Andrew made your stay extra special with his thoughtful suggestion of a late check-out, especially during your visit for the BIGBANG concert. Your kind words will certainly be shared with Andrew, and we are glad his attentiveness made a positive difference to your experience. We hope you had an amazing time at the concert and look forward to welcoming you back to Hotel Boss on your next visit to Singapore! Warm regards, Hidayah | Hotel Boss Team
T***o
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The room was smaller than I expected, but it was fully equipped.
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Accommodation's Reply
21 Oct 2026
Dear Guest, Thank you for sharing your feedback with us. We are glad to know that you found the room well-equipped, although it was smaller than you expected. Our room dimensions are listed on our booking platforms to help guests make an informed choice when selecting their accommodation. We appreciate your feedback and hope to welcome you back to Hotel Boss on your next visit to Singapore. Warm regards, Hidayah | Hotel Boss Team
i***m
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
James is very helpful and friendly. As a guest, it was very comfortable.
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Accommodation's Reply
20 Oct 2026
Dear Guest, Thank you for your kind review. We are delighted to hear that James was very helpful and friendly, and that you felt very comfortable as our guest. Your positive feedback means a lot to us, and we will be sure to share your kind words with James. Thank you once again for staying with us. We look forward to welcoming you back again. Sincerely, Hidayah | Hotel Boss Team
Ica A.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Super duper humble and helpful staff ever.
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Accommodation's Reply
19 Oct 2026
Dear Ica, Thank you for your lovely feedback! We are delighted to hear that our team made such a positive impression with their helpfulness and warm hospitality. Your kind words mean a lot to us and will certainly be shared with the team. We hope to welcome you back to Hotel Boss for another wonderful stay! Warm regards, Hidayah | Hotel Boss Team
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 week(s) ago
There is no "Do not disturb" button or sign. We stayed for two nights and did not want anyone to enter the room. However, we noticed that the trash had been cleaned, the bed sheet had been changed, and the towel had been replaced with a new one. Although nothing was missing, we felt uncomfortable that the staff entered the room while we were gone.
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Accommodation's Reply
15 Oct 2026
Dear Guest, Thank you for sharing your feedback. We sincerely apologise for the discomfort caused during your stay. We understand and respect your wish for privacy, and we are sorry that this experience left you feeling uneasy. Your comments regarding the availability of a Do Not Disturb sign have been noted, and we will review this with the relevant team to improve our arrangements. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a more comfortable experience on a future visit. Warm regards, Hidayah | Hotel Boss Team
f***m
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The accommodation is good, close to the MRT, a short walk away, and close to tourist attractions.
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Accommodation's Reply
15 Oct 2026
Dear Guest, Thank you for your lovely review! We are pleased to know that you enjoyed your stay and appreciated our convenient location, with the MRT station and popular tourist attractions just a short walk away. We truly appreciate your support and look forward to welcoming you back to Hotel Boss on your next visit to Singapore. Warm regards, Hidayah | Hotel Boss Team
Trung N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is nice, conveniently located near the airport and easy to get around as the MRT is quite close.
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Accommodation's Reply
19 Oct 2026
Dear Trung, Thank you for your wonderful review! We are glad you enjoyed your stay and found our hotel comfortable, with convenient access to the airport and nearby MRT station. We appreciate you choosing Hotel Boss and hope to welcome you back on your next visit to Singapore. Warm regards, Hidayah | Hotel Boss Team
M***D
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
James, the best service during our stay at this hotel. From the time we came to the day we left, we were very happy to vacation in Singapore.
1 people find it helpful
Accommodation's Reply
19 Oct 2026
Dear M***D, Thank you for your lovely feedback! We are delighted to hear that James made such a positive impression and helped make your Singapore holiday a happy and memorable one. We will be sure to share your kind words with him. Thank you for choosing Hotel Boss. We look forward to welcoming you back for another enjoyable stay in Singapore! Warm regards, Hidayah | Hotel Boss Team
Z***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
⭐⭐⭐⭐⭐ Great experience at Hotel Boss Singapore! Special thanks to James for his excellent service, smooth check-in, early check-in, late check-out, and thoughtful upgrades. He was very friendly, helpful, and accommodating. Truly appreciate his hospitality. Highly recommended!
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Accommodation's Reply
20 Oct 2026
Dear Guest, Thank you for your wonderful review and for recommending Hotel Boss Singapore. We are delighted to hear that you had a great experience with us. A special thank you for your kind recognition of James. We are pleased to know that his excellent service, smooth check-in, assistance with early check-in and late check-out, as well as his thoughtful upgrades helped make your stay even more enjoyable. Your compliments on his friendliness, helpfulness, and hospitality are truly appreciated, and we will be sure to share them with him. Thank you once again for staying with us. We look forward to welcoming you back for another memorable stay. Sincerely, Hidayah | Hotel Boss Team
S***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The staff was very friendly and helpful.
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Accommodation's Reply
12 Oct 2026
Dear Guest, Thank you for sharing your feedback. We are delighted to hear that our team made a positive impression with their friendly and helpful service. Your kind words mean a lot to us, and we look forward to welcoming you back to Hotel Boss Singapore. Warm regards, Hidayah | Hotel Boss Team
D***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The room is very clean, the staff is friendly, and the location is strategic.
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Accommodation's Reply
15 Oct 2026
Dear Guest, Thank you for your kind review! We are delighted to know that you appreciated the cleanliness of our rooms, the friendliness of our team, and our convenient location. We truly appreciate your support and hope to welcome you back to Hotel Boss on your next visit to Singapore. Warm regards, Hidayah | Hotel Boss Team
Number of reviews per page
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40