Multazam Syariah Hotel

Explore Multazam Syariah Hotel
8.8
Very Good
From 2,309 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.8

Meal

8.5

Location

8.9

Service and Facilites

8.8

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Staff Friendliness (112)
Surroundings (110)
Bedroom (110)
Room Space (104)
Family Friendly (96)
Ambiance (94)
Accessibility (93)
Taste (90)
Hotel Area (89)
Variety (87)
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Traveller Reviews Multazam Syariah Hotel

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40
Customer reviews
Retno N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The final event of the children's sanah, spending the night there. The staff was friendly, and the food was delicious.
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Accommodation's Reply
25 Jun 2026
Dear Mr./Mr./Ms. Retno N, We greatly appreciate your feedback regarding your stay at Multazam Solo Hotel. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Front Office Manager
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T***n
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Keep improving. Always be successful 👍
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Accommodation's Reply
25 Jun 2026
Dear Valued Guest, Thank you for your feedback regarding your stay at Multazam Solo Hotel. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this constructive criticism will motivate our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as your last. Sincerely, A.O., Front Office Manager
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F***s
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Unfortunately there is no smoking room option.
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Accommodation's Reply
25 Jun 2026
Dear Valued Guest, Thank you for your feedback regarding your stay at Multazam Solo Hotel. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this constructive criticism will motivate our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as your last. Sincerely, A.O., Front Office Manager
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Yuli K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Strategic location near UNS and UMS.
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Accommodation's Reply
17 Jun 2026
Dear Yuli, We are very grateful for your feedback regarding your stay at Multazam Solo Hotel. We are always happy to receive positive feedback. We will share your comments with our team. We are confident that this feedback will encourage our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Ano, Front Office Manager
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A***g
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
This is the most comfortable hotel at an affordable price. Besides the service and cleanliness, I was impressed by the 24-hour audio murottal on every floor of the hotel, it was very calming and added to customer comfort. The staff was friendly, the food was delicious, very clean, the wifi was smooth, the room and bathroom were spacious compared to other hotels with the same rate. The room was not damp, only the paint was starting to peel a little but it did not affect my comfort during my stay. The wide windows allow sunlight to freely enter the room if the curtains were opened, and this seems to be why the room was not damp. The trees also add to the coolness of the hotel area, and parking is easy. But what surprised me a bit, there is no elevator in such a nice hotel, so for me as a wheelchair user, I had to use some kind of evacuation route to get to the upper floor which was through the hotel kitchen. Actually, it was not a problem, because the shortcomings were offset by the friendliness of the staff and other advantages provided by the hotel, so as a customer, I was very satisfied and comfortable staying at Multazam Hotel. Hopefully in the future this hotel will continue to develop and many visitors. Aamiin.
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Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Thank you for your feedback regarding your stay at Multazam Solo Hotel. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this constructive criticism will motivate our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as your last. Sincerely, A.O., Front Office Manager
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R***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The location is very close to UMS so it is strategic if there are needs such as accompanying exams or graduations 🤩. The staff at the reception desk are friendly and helpful 😊. Even if you book a room without breakfast, there are several breakfast options available along the road 👌. The breakfast menu is standard. Perhaps what needs to be improved is the staff at the restaurant. Some staff often chat and turn their backs to the inside of the restaurant so if you need help in the middle of eating, you have to get up and approach. As for the room, it looks clean, but there are flies inside when you first enter. The AC is not very cold and it takes quite a long time to lower the room temperature. There are prayer mats in the room (hopefully the prayer mats are cleaned regularly). The bathroom is spacious but there is no divider between the shower and toilet so the floor is prone to mud and slippery. Oh yes, even though the room looks quite old, the atmosphere is safe and comfortable, especially along the hallway, holy verses are always played and every prayer time the call to prayer will be heard. So, it is very Muslim friendly in accordance with the sharia concept 🤍. Overall, this hotel is recommended for short business trips at UMS and of course for resting purposes 🫶.
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Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Thank you for your feedback regarding your stay at Multazam Solo Hotel. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this constructive criticism will motivate our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as your last. Sincerely, A.O., Front Office Manager
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Y***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's great because it's Sharia-compliant, and conveniently located near eateries. Indomaret is just across the street.
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Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Thank you for your feedback regarding your stay at Multazam Solo Hotel. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this constructive criticism will motivate our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as your last. Sincerely, A.O., Front Office Manager
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Trisno
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Strategic location, easy access, clean and comfortable hotel, friendly staff, delicious breakfast menu, easy reservation via app
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1 people find it helpful
Accommodation's Reply
18 May 2026
Dear Mr. Trisno, We greatly appreciate your feedback regarding your stay at Multazam Solo Hotel. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Ano, Front Office Manager
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Amhal K. F.
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 8 week(s) ago
I stayed at Multazam Syariah Hotel Solo on May 4–5, 2026, taking a Deluxe Room with breakfast included and a large bed. Overall, the hotel is comfortable and has a strong sharia-compliant feel. Early check-in was also available around 1:00 PM, which was quite helpful. Parking is ample, so it's hassle-free if you bring a vehicle. The room's amenities are standard. Cool AC, fast WiFi, and a garden view, which adds a cool atmosphere. However, the TV is still basic, not a smart TV. Pillows are a bit lacking because the rooms (superior, deluxe, and executive) only come with two. Additional pillows cost around 15,000 Rupiah. What I liked was the calm and "cool" atmosphere of the hotel, as there are speakers for the Quran and the call to prayer during prayer times. The location is also strategic, close to the Assalaam Modern Islamic Boarding School in Surakarta and Muhammadiyah University in Surakarta, and you can even walk for about 5–10 minutes. However, there are a few drawbacks. The shower head wasn't strong enough, making bathing a bit uncomfortable. Breakfast was also quite disappointing: the fried rice was hard, the grilled chicken was a bit burnt, the guava juice tasted too much water/ice, making it bland, and the boiled purple sweet potato was bitter. It's still okay for the price and location, especially if you're looking for a peaceful and religious atmosphere. However, the breakfast and some room details need improvement to be more optimal.
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Accommodation's Reply
18 May 2026
Dear Ms. Falah, Thank you for taking the time to share your experience at Multazam Solo Hotel. We are sorry that your experience did not meet your expectations. We sincerely apologize. At Multazam Hotel, we strive to provide excellent service to all our guests, and your feedback is very important to us. If there were any issues in your room that caused you discomfort, please contact our front desk immediately so that we can follow up and find a better solution. We appreciate your willingness to share your concerns with us, and we hope you will give us the opportunity to serve you better in the near future. Sincerely, Ano, Front Desk Manager
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M***d
icon-origin-TRAVELOKA
8.7
/10
Reviewed 9 week(s) ago
Yes, okay, great because I often stay here.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Thank you for your feedback regarding your stay at Multazam Solo Hotel. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this constructive criticism will motivate our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as your last. Sincerely, A.O., Front Office Manager
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Anis K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel was very comfortable. The staff were all very friendly. The food was delicious, too. Very satisfying.
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1 people find it helpful
Accommodation's Reply
05 May 2026
Dear Ms. Anis, We are very grateful for your feedback regarding your stay at Multazam Solo Hotel. We are always happy to receive positive feedback. We will share your comments with our team. We are confident that this feedback will encourage our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Anis, Front Office Manager
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W***i
icon-origin-TRAVELOKA
5.8
/10
Reviewed 12 week(s) ago
The room is uncomfortable, not cold, no response when complained
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1 people find it helpful
Accommodation's Reply
05 May 2026
Dear Valued Guest, Thank you for taking the time to share your experience at Multazam Solo Hotel. We regret that your experience did not meet your expectations. We sincerely apologize. At Multazam Solo Hotel, we strive to provide excellent service to all our guests, and your feedback is extremely important to us. If you encountered any problems in your room that caused you discomfort, please contact our front desk immediately so that we can follow up and find a better solution. We appreciate your willingness to share your concerns with us, and we hope you will give us the opportunity to serve you better in the near future. Sincerely, A.O., Front Desk Manager
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W***i
icon-origin-TRAVELOKA
5.8
/10
Reviewed 12 week(s) ago
It was completely unsatisfactory. The room wasn't cool enough, and complaints weren't responded to properly, even though I'd booked several rooms and several nights. Very disappointed... terrible.
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Accommodation's Reply
05 May 2026
Dear Customer, thank you for sharing your experience at Murtajam Solo Hotel. We sincerely apologize for the inconvenience you experienced, as your stay did not meet your expectations. Murtajam is always striving to provide the best service to all our guests, and we deeply appreciate your valuable feedback. If you experienced any inconvenience during your stay, please contact the front desk immediately, and we will promptly resolve the issue. Thank you for letting us know about the inconvenience. We will do our utmost to provide even more satisfying service if you choose to stay with us again in the near future. Thank you. Sincerely, Ano, Front Desk Manager.
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S***t
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Strategic location, friendly staff, good cleanliness and comfort. The food menu is varied, but the taste needs to be improved.
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1 people find it helpful
Accommodation's Reply
07 Apr 2026
Dear Valued Guest, Thank you for your feedback regarding your stay at Multazam Solo Hotel. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this constructive criticism will motivate our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as your last. Sincerely, A.O., Front Office Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
Thank God, it was quite pleasant to stay at this hotel because it was cheap and you could get breakfast too... Thank you Multazam 🙏
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Accommodation's Reply
02 Apr 2026
Dear Valued Guest, We greatly appreciate your feedback regarding your stay at Multazam Solo Hotel. We are always happy to receive positive feedback. We will share your comments with all our staff. We are confident that this feedback will encourage our team to continuously improve the quality of our service. Thank you very much for sharing your experience, and we hope your next stay will be as wonderful as this one. Sincerely, Ano, Head of Front Office.
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G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Strategic location, friendly prices, lots of menu variations like a 4 star hotel
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Accommodation's Reply
02 Apr 2026
Dear Valued Guest, Thank you for your feedback regarding your stay at Multazam Solo Hotel. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this constructive criticism will motivate our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as your last. Sincerely, A.O., Front Office Manager
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R***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
The service is good, the rooms are clean and nice with affordable prices, the food is also delicious.
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Accommodation's Reply
04 Apr 2026
Dear Valued Guest, Thank you for your feedback regarding your stay at Multazam Solo Hotel. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this constructive criticism will motivate our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as your last. Sincerely, A.O., Front Office Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Excellent & pleasant service
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Accommodation's Reply
02 Apr 2026
Dear Valued Guest, We greatly appreciate your feedback regarding your stay at Multazam Solo Hotel. We are always happy to receive positive feedback. We will share your comments with all our staff. We are confident that this feedback will encourage our team to continuously improve the quality of our service. Thank you very much for sharing your experience, and we hope your next stay will be as wonderful as this one. Sincerely, Ano, Head of Front Office.
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
Easy check-in and check-out, friendly staff
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Accommodation's Reply
16 Mar 2026
Dear Valued Guest, Thank you for your feedback regarding your stay at Multazam Solo Hotel. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this constructive criticism will motivate our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as your last. Sincerely, A.O., Front Office Manager
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Armansyah B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The staff is friendly, the room is clean and the sahur is quite good.
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Accommodation's Reply
27 Feb 2026
Dear Mr. Armansyah B, We greatly appreciate your feedback regarding your stay at Multazam Solo Hotel. We are always happy to receive positive comments. We will share your feedback with our team. We are confident that this feedback will encourage our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Front Office Manager
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Number of reviews per page
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