8.0
Very Good
From 1,404 reviews
Provided by travellers on
Cleanliness

7.9

Room Comfort

7.8

Meal

7.8

Location

8.2

Service and Facilites

7.9

People often mention about Hotel Pelangi Lampung
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Distance to City Center (19)
Surroundings (15)
Wifi (15)
Accessibility (14)
Ambiance (14)
Hotel Area (14)
Staff Friendliness (13)
Family Friendly (10)
Check-in/out Time (10)
Bathroom (10)
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Traveller Reviews Hotel Pelangi Lampung

Number of reviews per page
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40
Customer reviews
N***S
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
There is an event at Saburai Bandar Lampung, the hotel is very close, next to Chandra mart.
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Accommodation's Reply
12 Aug 2025
Dear Mr / Miss, Thank you so much for your kind words and positive feedback. We’re truly delighted to know you enjoyed your stay with us. Your appreciation means a lot to our entire team, and it motivates us to continue delivering the best experience possible. We look forward to welcoming you back soon! Warm regards, Hotel Pelangi
R***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Comfortable and the AC is also cold, close to everywhere
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Accommodation's Reply
11 Aug 2025
Dear Mr / Miss, Thank you so much for your kind words and positive feedback. We’re truly delighted to know you enjoyed your stay with us. Your appreciation means a lot to our entire team, and it motivates us to continue delivering the best experience possible. We look forward to welcoming you back soon! Warm regards, Hotel Pelangi
A***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Comfortable, I've stayed at Hotel Pelangi three times. Very close, and there's plenty of transportation to get around.
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Accommodation's Reply
11 Aug 2025
Dear Mr / Miss, Thank you so much for your kind words and positive feedback. We’re truly delighted to know you enjoyed your stay with us. Your appreciation means a lot to our entire team, and it motivates us to continue delivering the best experience possible. We look forward to welcoming you back soon! Warm regards, Hotel Pelangi
d***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
It's quite good for resting with the family
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1 people find it helpful
Accommodation's Reply
11 Aug 2025
Dear Mr / Miss, Thank you so much for your kind words and positive feedback. We’re truly delighted to know you enjoyed your stay with us. Your appreciation means a lot to our entire team, and it motivates us to continue delivering the best experience possible. We look forward to welcoming you back soon! Warm regards, Hotel Pelangi
Muhammad
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Suggestion: provide a clothes hanger, the water drain in the toilet in room 209 is slow to drain, otherwise I'm satisfied 😁
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Accommodation's Reply
11 Aug 2025
Dear Mr/ Miss, Thank you for your helpful feedback. We’ll use your suggestions to improve our services and make future stays even more enjoyable. We hope to see you again soon. Warm Regards, Hotel Pelangi Team
G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
friendly and nice, close to city center
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2 people find it helpful
Accommodation's Reply
11 Aug 2025
Dear Mr / Miss, Thank you so much for your kind words and positive feedback. We’re truly delighted to know you enjoyed your stay with us. Your appreciation means a lot to our entire team, and it motivates us to continue delivering the best experience possible. We look forward to welcoming you back soon! Warm regards, Hotel Pelangi
Dzaki r.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
During the visit, renovations were underway, to go to the 2nd-3rd floor you had to use the stairs / there was no lift, which would be troublesome for the elderly.
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Accommodation's Reply
11 Aug 2025
Dear Mr/ Miss, Thank you for your helpful feedback. We’ll use your suggestions to improve our services and make future stays even more enjoyable. We hope to see you again soon. Warm Regards, Hotel Pelangi Team
N***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The room is clean, it's just a shame the shower only produces a small amount of water and the room smells of cigarette smoke.
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Accommodation's Reply
11 Aug 2025
Dear Mr/ Miss, Thank you for your helpful feedback. We’ll use your suggestions to improve our services and make future stays even more enjoyable. We hope to see you again soon. Warm Regards, Hotel Pelangi Team
Sugianto
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The place is comfortable... Clean and the equipment is quite good, the service is friendly.
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Accommodation's Reply
11 Aug 2025
Dear Mr / Miss, Thank you so much for your kind words and positive feedback. We’re truly delighted to know you enjoyed your stay with us. Your appreciation means a lot to our entire team, and it motivates us to continue delivering the best experience possible. We look forward to welcoming you back soon! Warm regards, Hotel Pelangi
Dirman D. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
comfortable hotel, clean room, cheap price but very comfortable feels like a 5 star hotel service is also friendly Thank you
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+2
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Accommodation's Reply
11 Aug 2025
Dear Mr / Miss, Thank you so much for your kind words and positive feedback. We’re truly delighted to know you enjoyed your stay with us. Your appreciation means a lot to our entire team, and it motivates us to continue delivering the best experience possible. We look forward to welcoming you back soon! Warm regards, Hotel Pelangi
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NOBUYUKI T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
It was a very clean and comfortable stay. A modest hotel. The staff were very friendly and helpful.
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M***d
icon-origin-TRAVELOKA
8.1
/10
Reviewed 17 week(s) ago
The room with the broken LCD TV was actually given to a guest, at least fix it first before accepting another guest in that room. The bedsheets were not clean, there were lots of drool from the previous guest. The room was already dark, why was they given a broken LCD TV, is that a room or a prison without a TV?
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Lina A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Everything smells good, the sheets and pillows smell good, the towels smell good, the water flows smoothly, there is warm water for bathing, but the TV has no signal, it's blurry.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
For a hotel with pocket-friendly prices, it is highly recommended, especially the deluxe type, it's really the best.
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1 people find it helpful
F***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 20 week(s) ago
The TV won't turn on, hopefully it will be fixed next time.
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1 people find it helpful
D***y
icon-origin-TRAVELOKA
6.2
/10
Reviewed 28 week(s) ago
bathroom blower/hexos is dead. when taking a shower the hot water smokes. tv remote doesn't work
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1 people find it helpful
Y***l
icon-origin-TRAVELOKA
9.1
/10
Reviewed 29 week(s) ago
Keep it up, don't lose to the new ones
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Y***u
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 29 week(s) ago
The hotel staff is friendly, easy access to everywhere, easy to find food outside, the room is quite clean, it's just that the yellow bed sheets are all stained with yellow stains, I feel ticklish, please try to replace them with new ones or wash them clean, it's a shame in my opinion, because the outside of the hotel is clean, the water is smooth, only the sheets are really bad, it can reduce the image of the Pelangi Hotel, sorry, just a suggestion so that it is better not to tarnish the hotel's name, thanks.
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2 people find it helpful
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Gunadi G.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 30 week(s) ago
I forgot that my changer was left in the room. Then the employee went up to clean it but didn't tell me that my changer was left in the room. Even though I had been waiting in the lobby for a long time. I should have said that someone was left there.
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4 people find it helpful
Netty N.
icon-origin-TRAVELOKA
7.4
/10
Reviewed 34 week(s) ago
stayed 1 night here, the room was quite clean, the AC was cold, there was hot water for bathing, it's a shame the sheets and towels were already yellow, the blankets too, my kids felt itchy when they slept, maybe because of the blanket/sheets/other things. for food, there aren't too many choices, but the taste is quite okay for the location it's easy to find, spacious parking, friendly staff Hopefully it can be improved in the future .. always be successful Hotel Pelangi
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1 people find it helpful
Number of reviews per page
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