F***a

Transit

9.4

/10

Reviewed 1 week(s) ago

The staff was friendly and helpful with lifting and unloading luggage from the room. The breakfast was delicious. The room was clean, and it was close to the train station.

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Accommodation's Reply

16 Aug 2026

Dear f*a, Thank you for your review. We are pleased to hear that your experience was satisfactory in some aspects, and we will take your feedback into consideration for future improvements. Your feedback is invaluable in helping us improve. Sincerely, The Smart Hotel Management Team

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A***z

Business

8.5

/10

Reviewed 3 week(s) ago

The hotel staff is very friendly and very nice, the hotel is comfortable.

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Accommodation's Reply

09 Aug 2026

Dear Mr./Ms. A*z, Thank you for your review. We are pleased to hear that you were satisfied with certain aspects of your experience, and we have taken your feedback into consideration for future improvements. Your feedback is invaluable in helping us improve. Sincerely, The Management Team, SMart Lubuklinggau Hotel

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M***i

8.3

/10

Reviewed 4 week(s) ago

The room was full of mosquitoes and not very clean.

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Accommodation's Reply

30 Jul 2026

Dear M*i, Thank you for your review. We are pleased to hear that you were satisfied with certain aspects of your experience, and we have taken your feedback into consideration for future improvements. Your feedback is invaluable in helping us improve. Sincerely, The Management Team, SMart Lubuklinggau Hotel

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a***n

8.2

/10

Reviewed 5 week(s) ago

The room I got was air-conditioned and not cold. The bathroom was also less than clean.

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Accommodation's Reply

21 Jul 2026

Dear Ms./Mrs. a*n, Thank you for your review. We are pleased to hear that you were satisfied with some aspects of your stay, and we have taken your feedback into consideration for future improvements. Your feedback is invaluable in helping us improve. Sincerely, The Management Team, SMart Lubuklinggau Hotel

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J***y

8.8

/10

Reviewed 6 week(s) ago

Nice hotel, friendly staff. However, the Wi-Fi needs some attention, and the rooms are not soundproof. When I stayed last night, there were a lot of noisy guests between 2:00 and 4:00, disturbing my sleep. Overall, it was great. I'll probably stay again.

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Accommodation's Reply

21 Jul 2026

Dear Mr./Ms. j*y, Thank you for your review. We are delighted to hear that you enjoyed your stay at our hotel. We will take your valuable feedback into consideration to improve our services in the future. Customer feedback is extremely important for improving our services. Thank you again, The Smart Hotel Lublingao Management Team.

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N***I

Leisure

5.4

/10

Reviewed 6 week(s) ago

The hotel, which was around Rp. 300,000, didn't meet my expectations. The toilet was slippery and mossy, the sheets and pillows were dirty, and the wardrobe was dusty and looked like it hadn't been looked after. At that price, it wasn't worth it. I'd rather stay somewhere within the Rp. 100,000 budget with the same amenities.

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Accommodation's Reply

15 Jul 2026

Your reply: Dear Mr./Ms. N*i, Thank you for your review. We are pleased to hear that your experience was satisfactory in some aspects, and we have taken your feedback into consideration for future improvements. Your feedback is invaluable in helping us improve. Sincerely, The Management Team, SMart Lubuklinggau Hotel

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W***y

8.5

/10

Reviewed 8 week(s) ago

The staff is friendly, but honestly, the swimming pool is dirty, with lots of leaves... it looks like it's not being maintained... even though the view is nice, I'm a little disappointed 🙏 even though I wanted to have fun swimming in the Smart Hotel pool for my children...

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Accommodation's Reply

07 Jul 2026

Dear Mr./Mr. W*h, Thank you for choosing SMart Lubuklinggau Hotel and for your positive review. We are delighted to hear that you enjoyed your stay with us. We will forward your compliments to our team to encourage us to continue striving for the best service. We hope to welcome you again next time! Sincerely, The Management Team, SMart Lubuklinggau Hotel

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F***h

10.0

/10

Reviewed 8 week(s) ago

The room is nice and the service is friendly.

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Accommodation's Reply

06 Jul 2026

Dear Mr./Ms. F*H, Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are delighted to hear that you enjoyed your stay with us. We will share your compliments with our team to encourage us to continue striving for the best service. We hope to welcome you again next time! Sincerely, The Management Team, SMart Hotel Lubuklinggau

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Joki A.

8.8

/10

Reviewed 8 week(s) ago

very good and relaxing here

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Accommodation's Reply

06 Jul 2026

Dear Mr. Joki, Thank you for choosing SMart Lubuklinggau Hotel and for your positive review. We are delighted to hear that you enjoyed your stay with us. We will share your compliments with our team to encourage us to continue striving for the best service. We look forward to welcoming you again! Sincerely, The Management, SMart Lubuklinggau Hotel

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Fathimah N. I.

8.5

/10

Reviewed 8 week(s) ago

The staff was friendly but the room was not very clean, there were small cockroaches.

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Accommodation's Reply

06 Jul 2026

Dear Ms. Fatimah, Thank you for choosing SMart Lubuklinggau Hotel and for your positive review. We are delighted to know that you enjoyed your stay with us. We will share your compliments with our team to encourage us to continue striving for the best service. We hope to welcome you again! Sincerely, The Management, SMart Lubuklinggau Hotel

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F***h

9.1

/10

Reviewed 8 week(s) ago

The staff is friendly, but please pay attention to cleanliness... found 2 small cockroaches in the room.

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Accommodation's Reply

06 Jul 2026

Dear Mr./Ms./Mr./Ms./Mr./Ms./Mr./Ms./Mr/Ms./Ms ...

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Sri W.

Staycation

9.4

/10

Reviewed 10 week(s) ago

One of Linggau's hotels in a strategic location. The rooms are spacious and clean, and the food is plentiful and varied. Prices are standard, and there are several ATMs in front of the hotel.

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Accommodation's Reply

16 Jun 2026

Ms. Sri W., Thank you for choosing SMart Lubuklinggau Hotel and for your kind review. We are delighted to know that you enjoyed your stay with us. We will share your compliments with our team to encourage us to continue striving for the best service. We hope to welcome you again! Sincerely, The Management, SMart Lubuklinggau Hotel

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E***a

Business

8.5

/10

Reviewed 14 week(s) ago

The room is okay, clean and tidy, the breakfast food is also sufficient

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Accommodation's Reply

24 May 2026

Dear Mr./Ms. E*a, Thank you for choosing SMart Lubuklinggau Hotel and for your positive review. We are delighted to hear that you enjoyed your stay with us. We will share your compliments with our team to encourage us to continue striving for the best service. We look forward to welcoming you again! Sincerely, The Management, SMart Lubuklinggau Hotel

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Verified Traveler

Business

10.0

/10

Reviewed 14 week(s) ago

Friendly staff, good food variety, Wi-Fi needs to be improved, more attention should be paid to cleanliness in the corridors and there should be trash bins in the basement, near the elevator to make it easier.

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Accommodation's Reply

19 May 2026

Dear g*t, Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are delighted to hear that you enjoyed your stay with us. We will share your compliments with our team to encourage us to continue striving for the best service. We hope to welcome you again! Sincerely, The Management, SMart Hotel Lubuklinggau

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M***h

8.8

/10

Reviewed 16 week(s) ago

It's worth it, a hotel in the city center, the breakfast is decent, it's just a shame the standard room doesn't have a window even though it's a smoking room, I recommend this hotel.

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Accommodation's Reply

06 May 2026

Dear Ms./Mrs. M*h., Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are delighted to hear that you enjoyed your stay with us. We will share your compliments with our team to encourage us to continue striving for the best service. We hope to welcome you again next time! Sincerely, The Management, SMart Hotel Lubuklinggau

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Verified Traveler

Business

9.4

/10

Reviewed 16 week(s) ago

The staff is friendly and very helpful. It would be nice to have trash bins in the parking/basement area and near the elevators for cleanliness and convenience.

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Accommodation's Reply

06 May 2026

Dear Mr./Mr. G*t, Thank you for choosing SMart Lubuklinggau Hotel and for your positive review. We are delighted to hear that you enjoyed your stay with us. We will share your compliments with our team to encourage us to continue striving for the best service. We hope to welcome you again next time! Sincerely, The Management Team, SMart Lubuklinggau Hotel

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Esti P.

8.5

/10

Reviewed 18 week(s) ago

The hotel staff was very friendly and the check in process was easy.

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Accommodation's Reply

27 Apr 2026

Dear Mr./Ms. Estie P, Thank you for choosing Smart Hotel Lubu Lingau and for your positive review. We are delighted to know you enjoyed your stay with us. We will share your compliments with our team to encourage us to continue striving for the best service. We hope to welcome you again next time! Sincerely, The Management Team, Smart Hotel Lubu Lingau

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Lukas H.

10.0

/10

Reviewed 19 week(s) ago

The hotel staff is friendly, the rooms are comfortable and clean.

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Accommodation's Reply

22 Apr 2026

Dear Mr. Lucas, Thank you for choosing SMart Lubuklinggau Hotel and for your positive review. We are delighted to hear that you enjoyed your stay with us. We will share your compliments with our team to encourage us to continue striving for the best service. We hope to welcome you again! Sincerely, The Management, SMart Lubuklinggau Hotel

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Agung F.

10.0

/10

Reviewed 21 week(s) ago

The best hotel in Lubuk Linggau, located in the city center

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Accommodation's Reply

06 Apr 2026

Dear Mr. Agung, Thank you for choosing SMart Lubuklinggau Hotel and for your positive review. We are delighted to hear that you enjoyed your stay with us. We will share your compliments with our team to encourage us to continue striving for the best service. We hope to welcome you again! Sincerely, The Management, SMart Lubuklinggau Hotel

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N***i

Transit

8.1

/10

Reviewed 21 week(s) ago

according to the price offered

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Accommodation's Reply

30 Mar 2026

Dear Customer, thank you for choosing SMart Hotel Lubuklinggau and for leaving a positive review. We are delighted to hear that you enjoyed your stay. We share your kind words with our team and will continue to strive to provide the best service. We look forward to your return! Sincerely, The Management of SMart Hotel Lubuklinggau

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Smart Hotel Lubuklinggau

Overall Ratings & Reviews Smart Hotel Lubuklinggau

8.6

8.6

8.7

9.0

8.7

Traveller Reviews Smart Hotel Lubuklinggau