Hotel IXO Bekasi

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Overall Ratings & Reviews Hotel IXO Bekasi

Traveloka (12,831)
Other sources (1)
8.1
Very Good
From 12,831 reviews
Provided by travellers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.7

Location

8.3

Service and Facilites

8.0

People often mention about Hotel IXO Bekasi
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Staff Friendliness (148)
Distance to City Center (145)
Accessibility (145)
Ambiance (128)
Bedroom (127)
Hotel Area (119)
Surroundings (114)
Check-in/out Time (113)
Bathroom (112)
Room Space (103)
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Traveller Reviews Hotel IXO Bekasi

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40
Customer reviews
fuzay
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Friendly staff, close to transportation hub, close to station, close to terminal, and very clean room.
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yonhelmi
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10.0
/10
Reviewed 5 day(s) ago
The hotel is very comfortable and safe. The rooms and hotel area are clean. There's a station shuttle.
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f***n
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Staycation
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8.8
/10
Reviewed 1 week(s) ago
There are many interesting promotions to be had.
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Verified Traveler
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10.0
/10
Reviewed 1 week(s) ago
The staff is friendly and helpful. Early check-in is possible. Thanks!
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E***a
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10.0
/10
Reviewed 1 week(s) ago
The hotel is comfortable and clean! Awesome.
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g***n
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10.0
/10
Reviewed 1 week(s) ago
Simple, compact, comfortable... close to the station, to the regional hospital, to the town square and culinary delights 👍🏻
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R***y
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
It's delicious, the staff is friendly, and the place is close to food. And we were given early check-in.
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B***u
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Staycation
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6.8
/10
Reviewed 2 week(s) ago
The room is a bit small and the bathroom door is noisy.
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Accommodation's Reply
12 Aug 2026
Thank you very much for your review and feedback. We apologize for any inconvenience you experienced regarding the room size and the noise from the bathroom door during your stay. Regarding the complaint about the bathroom door, we have immediately forwarded this to our maintenance team for inspection and repair. We greatly appreciate all guest feedback and comments, as they help us continuously evaluate and improve the quality of facilities and comfort at ixo Bekasi Hotel. Thank you, and we hope to welcome you back again in the future for an even better stay! Sincerely, The Management of ixo Bekasi Hotel
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Wisnu D.
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10.0
/10
Reviewed 3 week(s) ago
It was a pleasure staying at Ixo Hotel. The hotel is great.
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Accommodation's Reply
12 Aug 2026
Thank you so much for your review, Mr. Kak. We are delighted to hear that you enjoyed your stay with us and gave us such a positive rating. Providing a pleasant stay and maintaining the quality of our facilities and services for all our guests is always our top priority at ixo Bekasi. Thank you, Mr. Kak. We hope to welcome you back again. Sincerely, The Management Team, ixo Bekasi
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Djandri C.
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Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
My first experience at the hotel was excellent and welcoming. The room was clean, and the pick-up and drop-off were very prompt.
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Accommodation's Reply
12 Aug 2026
Thank you so much for your review, Kak. We are delighted to hear that your first stay with us was excellent and memorable. We are very proud of your positive feedback on the friendliness of our staff, the cleanliness of your room, and the efficient service of our shuttle. Professional service, punctuality, and ensuring the cleanliness and comfort of all our guests are always our top priorities at ixo Bekasi. Thank you, Kak. We hope to welcome you back again. Sincerely, The Management Team, ixo Bekasi
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IMAM N.
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10.0
/10
Reviewed 3 week(s) ago
Very comfortable. The receptionist was very friendly and helpful.
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Accommodation's Reply
12 Aug 2026
Thank you so much for your review, Mr. Kak. We are delighted to hear that you felt comfortable throughout your stay and received friendly service from our reception staff. A warm welcome, responsive and communicative service, and ensuring maximum comfort for all our guests is always our top priority at ixo Bekasi. Thank you, Mr. Kak. We hope to welcome you back again. Sincerely, The Management Team, ixo Bekasi
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Kiki P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The best hotel in Bekasi, highly recommended ⭐⭐⭐⭐⭐
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Accommodation's Reply
12 Aug 2026
Thank you so much for your review, compliments, and 5-star rating, dear customer. We are very proud and grateful to be recognized as the best hotel in Bekasi by you. Your review and feedback are a great inspiration and encouragement to our entire team to always maintain the highest standards of cleanliness, comfort, and service. Thank you, dear customer. We sincerely hope to welcome you back to ixo Bekasi Hotel again. Sincerely, The Management of ixo Bekasi Hotel
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o***a
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10.0
/10
Reviewed 3 week(s) ago
Friendly service and fast process.
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Accommodation's Reply
12 Aug 2026
Thank you so much for your review, Mr. Kak. We are delighted to hear that you were satisfied with the friendly service from our staff and the fast and efficient process. Friendly and responsive service, along with ensuring a smooth flow of procedures from the moment guests arrive, is always our top priority at ixo Bekasi. Thank you, Mr. Kak. We hope to welcome you back again. Sincerely, The Management Team, ixo Bekasi
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suma p.
icon-Staycation
Staycation
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10.0
/10
Reviewed 4 week(s) ago
Stop stressing about work. Escape here. It's a comfortable place.
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Accommodation's Reply
12 Aug 2026
Thank you so much for your review, dear customer. We are delighted to hear that you felt comfortable and chose our hotel as your preferred resting place when you are tired from work. We understand that daily routines can be exhausting, and we are happy to provide you with a peaceful place to relax. Creating a comfortable and relaxing atmosphere for all our guests to fully unwind is always our top priority at ixo Bekasi Hotel. Thank you, dear customer. We wish you continued success in your work, and we hope to welcome you back again whenever you need a break. Sincerely, The Management of ixo Bekasi Hotel
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maha r.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Okay, according to the price and strategic location.
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Accommodation's Reply
28 Jul 2026
Thank you so much for your review, Kak! We are delighted to hear that you enjoyed your stay with us, and that the excellent facilities and location were a great choice. Providing the best possible experience at the best value is our top priority at ixo Bekasi. We look forward to welcoming you back again! Sincerely, The Management of ixo Bekasi
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Imanuel P. S.
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9.7
/10
Reviewed 4 week(s) ago
Friendly staff at check-in, clean rooms and environment.
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Accommodation's Reply
12 Aug 2026
Thank you so much for your review, Mr. Kak. We are delighted to hear that you were pleased with the friendliness of our staff during the check-in process and felt comfortable with the cleanliness of your room and the hotel grounds. Friendly service from the moment guests arrive, as well as maintaining cleanliness and comfort throughout the hotel, are always our top priorities at ixo Bekasi. Thank you, Mr. Kak. We hope to welcome you back again. Sincerely, The Management Team, ixo Bekasi
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W***u
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice and delicious, comfortable close to the station.
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Accommodation's Reply
12 Aug 2026
Thank you so much for your review, Mr. Kak. We are delighted to hear that you enjoyed your stay with us. The excellent location and proximity to the train station will greatly facilitate your travel. Providing a pleasant and convenient stay for all our guests is always our top priority at ixo Bekasi. Thank you, Mr. Kak, and we hope to welcome you back again. Sincerely, The Management Team, ixo Bekasi Hotel
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Hilman A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very nice place, friendly service and very easy access and close to everything.
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Accommodation's Reply
28 Jul 2026
Thank you so much for your review, Kak! We are delighted that you were satisfied with the cleanliness of the hotel, the friendliness of the staff, and the convenient access to various places thanks to our excellent location. Your satisfaction is our pride at ixo Bekasi, and we hope to welcome you back again! Sincerely, The Management of ixo Bekasi Hotel
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Devi Z. N. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is clean, the service is friendly and good.
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Accommodation's Reply
28 Jul 2026
Thank you so much for your review, Kak! We are delighted to hear that you were satisfied with the cleanliness of the hotel and the friendly service from our team. Providing the best comfort and service is our top priority at Ixo Bekasi. We hope to welcome you back again. Sincerely, The Management Team, Ixo Bekasi Hotel
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M***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The check-in process was fast and friendly.
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Accommodation's Reply
28 Jul 2026
Thank you so much for your review, Kak! We are delighted that you were impressed with the quick check-in process and the friendly service from our staff. Providing comfort from the moment your guests arrive is our core commitment at ixo Bekasi Hotel. We hope to welcome you back again. Sincerely, The Management Team, ixo Bekasi Hotel
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Number of reviews per page
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