Grand Daira Hotel Palembang

Explore Grand Daira Hotel Palembang
8.3
Very Good
From 6,665 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.2

Meal

8.3

Location

8.6

Service and Facilites

8.3

People often mention about Grand Daira Hotel Palembang
All
Distance to City Center (273)
Staff Friendliness (252)
Bedroom (236)
Room Space (231)
Ambiance (207)
Accessibility (201)
Bathroom (200)
Hotel Area (197)
Surroundings (183)
Taste (182)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Grand Daira Hotel Palembang

Number of reviews per page
20
40
Customer reviews
F***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 day(s) ago
Comfortable rooms, cheap prices, affordable, and fast booking.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Jun 2026
Dear Ms./Mrs. F*a, Thank you for your positive review regarding your stay at Grand Daira Palembang. We are glad you enjoyed your stay. We will share this positive review with our staff to inspire further improvement of our services. We hope to welcome you again on your next visit to Grand Daira Palembang. Sincerely, Moch Ayub Exasta, Assistant Front Office Manager
Translated by Google Icon
See original
a***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Good service, clean rooms, delicious food.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Jun 2026
Dear Ms./Mrs. A*i, Thank you for your positive review regarding your stay at Grand Daira Palembang Hotel. We are glad you enjoyed your stay. We will share this positive review with our staff to inspire further improvement of our services. We hope to welcome you again on your next visit to Grand Daira Palembang Hotel. Sincerely, Moch Ayub Exasta, Assistant Front Office Manager
Translated by Google Icon
See original
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
The AC isn't cold, I swear! I've tried calling but there's no answer or confirmation.
Translated by Google Icon
See original
1 people find it helpful
c***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Comfortable hotel, fast response service, all facilities are good, and the food is varied.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
05 Jun 2026
Dear Mr./Ms. C*r, Thank you for your positive review regarding your stay at Grand Daira Palembang Hotel. We are glad you enjoyed your stay. We will share this positive review with our staff to inspire further improvement of our services. We hope to welcome you again on your next visit to Grand Daira Palembang Hotel. Sincerely, Moch Ayub Exasta, Assistant Front Office Manager
Translated by Google Icon
See original
A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Strategically located hotel in the city center, easy to reach.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Jun 2026
Dear Mr./Ms. A*a, Thank you for your positive review regarding your stay at Grand Daira Palembang Hotel. We are glad you enjoyed your stay. We will share this positive review with our staff to inspire further improvement of our services. We hope to welcome you again on your next visit to Grand Daira Palembang Hotel. Sincerely, Moch Ayub Exasta, Assistant Front Office Manager
Translated by Google Icon
See original
M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Great and strategic, in the city center and close to culinary delights.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jun 2026
Dear Mr./Ms. M*d, Thank you for your positive review regarding your stay at Grand Daira Palembang. We are glad you enjoyed your stay. We will share this positive review with our staff to inspire further improvement of our services. We hope to welcome you again on your next visit to Grand Daira Palembang. Sincerely, Moch Ayub Exasta, Assistant Front Office Manager
Translated by Google Icon
See original
Latifah B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
Ok, there is a playground and swimming pool available.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jun 2026
Dear Ms./Mrs. Latifah B, Thank you for your positive review regarding your stay at Grand Deira Palembang Hotel. We are glad you enjoyed your stay. We will share this positive review with our staff to inspire further improvement of our services. We hope to welcome you again on your next visit to Grand Deira Palembang Hotel. Sincerely, Mok Ayub Exasta, Assistant Front Office Manager
Translated by Google Icon
See original
Profile Picture
Rahmad m.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 1 week(s) ago
It's already 4 pm and I haven't entered the room yet, because the room isn't ready yet.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Jun 2026
Dear Mr./Ms. Rahmad M., Thank you for your review regarding your stay at Grand Deira Palembang Hotel. On behalf of management, we apologize for any inconvenience caused by your feedback. We will immediately forward this matter to the relevant department so that we can make improvements in the future. Your review is important to us in developing the quality of our services and facilities. We hope to welcome you again on your next stay. Sincerely, Mok Ayub Exasta, Assistant Front Office Manager
Translated by Google Icon
See original
Profile Picture
Prambudi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.2
/10
Reviewed 1 week(s) ago
It was a bit disappointing, especially since the food had no flavor. Maybe the chef was replaced.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Jun 2026
Dear Ms./Mrs. Prambudee, Thank you for your review regarding your stay at Grand Deira Palembang Hotel. On behalf of management, we apologize for any inconvenience caused. We will immediately forward these issues to the relevant departments for future improvements. Your review is important to us in developing the quality of our services and facilities. We hope to welcome you again on your next stay. Sincerely, Mok Ayub Exasta, Assistant Front Office Manager
Translated by Google Icon
See original
Profile Picture
Prambudi
icon-origin-TRAVELOKA
8.0
/10
Reviewed 1 week(s) ago
Upon check-in, they didn't ask if they wanted smoking or non-smoking, so they gave me a smoking room. This was despite bringing my 93-year-old parent. As a result, I developed asthma and shortness of breath. Only after complaining was I given a non-smoking room. But not a twin, as they were out of stock. They ended up adding an extra bed. Breakfast wasn't as comprehensive as usual, and the food was bland.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
05 Jun 2026
Dear Ms./Mrs. Prambudee, Thank you for your review regarding your stay at Grand Deira Palembang Hotel. On behalf of management, we apologize for any inconvenience caused. We will immediately forward these issues to the relevant departments for future improvements. Your review is important to us in developing the quality of our services and facilities. We hope to welcome you again on your next stay. Sincerely, Mok Ayub Exasta, Assistant Front Office Manager
Translated by Google Icon
See original
A***l
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
I stayed for an academic convention for two days. The room was spacious and cozy. To be honest, when I got in, the bedsheets were a little yellow, and my mother and I got bitten by something in the sheets. However, the staff was very friendly and resourceful. I requested to change the bedsheets, and they told me they'd change them all. You can swim or use the gym in the meantime. The AC was cold, and overall it's a relaxing stay.
Read More
Find this review helpful?
Accommodation's Reply
02 Jun 2026
Dear Mr/Mrs A***l, Thank you for taking your time to write a review about your stay at Grand Daira Hotel Palembang. Allow us on behalf of the Management to apologize for the inconvenience caused by what you conveyed. We will immediately convey any cleanliness and room condition issues to the relevant departments for necessary improvements and repairs. Your review has become an important note for us so that we can provide better quality services and facilities in the future. We hope to see you again soon on your next stay. Warm Regards, Moch Ayub Exasta Asst Front Office Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.0
/10
Reviewed 2 week(s) ago
The toilet sink was cracked. The pillows and covers looked like they needed replacing. The bathroom door was peeling, and the ceiling was also cracked. I got a room at the end of the room, and the carpet was visibly dirty and dusty. Perhaps it would be better to consider renovating the room. I had requested a birthday greeting for my son, as I was taking him on a staycation for his birthday. But the receptionist immediately declined. If one of the goals is to be a local tourist destination, you might consider simply sending a greeting for guests. The food is delicious and the staff are quite friendly.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
02 Jun 2026
Dear Mr/Mrs G***t , Thank you for your review about your experience at Grand Daira Hotel. We are glad that you have enjoyed your stay. We will share this good review with our staff as motivation to continue to improve our services. We hope to see you again soon on your next visit to Grand Daira Hotel. Warm Regards, Moch Ayub Exasta Asst Front Office Manager
Z***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Location ok, clean, nice rooms, very friendly staff.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jun 2026
Dear Mr./Ms. Z*i, Thank you for your positive review regarding your stay at Grand Daira Palembang. We are delighted that you enjoyed your stay. We will share this positive review with our staff to inspire further improvement of our services. We hope to welcome you again on your next visit to Grand Daira Palembang. Sincerely, Moch Ayub Exasta, Assistant Front Office Manager
Translated by Google Icon
See original
W***I
icon-origin-TRAVELOKA
5.8
/10
Reviewed 2 week(s) ago
This is the first time I've been to a hotel where the lights went out for so long. The room was listed as two people, but the room wasn't prepared for two. There was no soap provided, and the door wouldn't lock because it was broken.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
02 Jun 2026
Dear Mr./Ms. W*l, Thank you for your review regarding your stay at Grand Deira Palembang Hotel. On behalf of management, we apologize for any inconvenience caused by your feedback. We will immediately forward this matter to the relevant departments so that we can make improvements in the future. Your review is important to us in developing the quality of our services and facilities. We hope to welcome you again on your next stay. Sincerely, Moch Ayub Exasta, Assistant Front Office Manager
Translated by Google Icon
See original
F***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Cheap price, easy and simple ordering, okay
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
21 May 2026
Dear Ms./Mrs. F*a, Thank you for your positive review regarding your stay at Grand Daira Palembang. We are glad you enjoyed your stay. We will share this positive review with our staff to inspire further improvement of our services. We hope to welcome you again on your next visit to Grand Daira Palembang. Sincerely, Moch Ayub Exasta, Assistant Front Office Manager
Translated by Google Icon
See original
Chandra I.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 2 week(s) ago
The sheets and blankets had stains... it looked like they hadn't been changed.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
21 May 2026
Dear Ms./Mrs. Chantra Ai, Thank you for your review regarding your stay at Grand Deira Palembang Hotel. On behalf of the management, we apologize for any inconvenience caused by your feedback. We will immediately forward the issue to the relevant department so that we can improve in the future. Your review is important to us in developing the quality of our services and facilities. We hope to welcome you again on your next stay. Sincerely, Mok Ayub Exasta, Assistant Front Office Manager
Translated by Google Icon
See original
Y***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and the environment is comfortable.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
02 Jun 2026
Dear Mr./Ms. Ya, Thank you for your positive review regarding your stay at Grand Daira Palembang Hotel. We are glad you enjoyed your stay. We will share this positive review with our staff to inspire further improvement of our services. We hope to welcome you again on your next visit to Grand Daira Palembang Hotel. Sincerely, Mok Ayub Exasta, Assistant Front Office Manager
Translated by Google Icon
See original
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Had a really comfortable stay here. The hotel was very clean, cozy, and well maintained. The food was also plenty of good options. Overall, it was a great experience and I would definitely recommend this hotel.
Find this review helpful?
Accommodation's Reply
21 May 2026
Dear Mr/Mrs G***t, Thank you for your review about your experience at Grand Daira Hotel. We are glad that you have enjoyed your stay. We will share this good review with our staff as motivation to continue to improve our services. We hope to see you again soon on your next visit to Grand Daira Hotel. Warm Regards, Moch Ayub Exasta Asst Front Office Manager
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Always stay here when I'm in Palembang, the hotel is comfortable, has a swimming pool, and is worth the price.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jun 2026
Dear Ms./Mrs. L*a, Thank you for your positive review regarding your stay at Grand Daira Palembang. We are glad you enjoyed your stay. We will share this positive review with our staff to inspire further improvement of our services. We hope to welcome you again on your next visit to Grand Daira Palembang. Sincerely, Moch Ayub Exasta, Assistant Front Office Manager
Translated by Google Icon
See original
S***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The rooms are comfortable, the food is quite varied.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
19 May 2026
Dear Mr./Ms. S*h, Thank you for your positive review regarding your stay at Grand Daira Palembang. We are glad you enjoyed your stay. We will share this positive review with our staff to inspire further improvement of our services. We hope to welcome you again on your next visit to Grand Daira Palembang. Sincerely, Moch Ayub Exasta, Assistant Front Office Manager
Translated by Google Icon
See original
Number of reviews per page
20
40