Sorry in advance. I will give my personal experience. I was traveling from Kintamani Bali to Kuta, around 19:10 we arrived at the location. Surprisingly, there was no reception and no security or other staff. Indeed, this is our first time staying here, as far as I know if there is a room reservation, the receptionist is on standby until the guest arrives. This time they left, they said they had gone home since 5 pm, what kind of accommodation is this. Finally I did not stay at the Coast Boutique Hotel. Let me lose my money of Rp 971,000 rather than being uncomfortable staying there. Finally I looked for another accommodation. From the photos, the appearance is good, that's why I was interested in staying here. I didn't look inside, I was only around the lobby and receptionist.