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People often mention about Grand Surya Hotel Kotabaru
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Distance to City Center (3)
Room Space (3)
Bedroom (3)
Bathroom (3)
In-house Restaurant (3)
Surroundings (2)
Family Friendly (2)
Staff Friendliness (2)
Taste (2)
In-room Dining (2)
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Traveller Reviews Grand Surya Hotel Kotabaru
Number of reviews per page
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Customer reviews
A***f
8.5
/10
Reviewed 5 week(s) ago
Unfortunately, breakfast is only for two people. If you bring children, you have to pay, even though children don't eat much, but the food and cooking are delicious.
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Afrizal S.
Business
8.5
/10
Reviewed 28 week(s) ago
The hotel is nice but there is no wifi, the wifi is very difficult to get.
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H***h
Leisure
8.5
/10
Reviewed 55 week(s) ago
friendly hotel staff...comfortable room...I like it
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M***n
9.7
/10
Reviewed 61 week(s) ago
nice and relaxing for comfortable resting, not noisy
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Erick R. S.
Business
8.8
/10
Reviewed 66 week(s) ago
So far so good, keep it up.
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F***h
10.0
/10
Reviewed 78 week(s) ago
Excellent service, even the car was washed
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ayu permata suyanto
8.8
/10
Reviewed 110 week(s) ago
Bersih (mungkin karena baru renov), staff ramah, agak modern di exec twin. Agak gempor ketika lift mati dapat lantai 3 dan breakfast lantai 4. Kalau bisa ada lift satu lagi biar enggak berjubel dan antre lama karena sepertinya cukup sering penuh kamar hotelnya. Kalau ajak keluarga yang sepuh sebaiknya minta lantai 1 tanpa breakfast atau pakai room service saja.
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2 people find it helpful
RS
Raden S.
8.5
/10
Reviewed 135 week(s) ago
The rooms are spacious and clean, all the facilities are functional. Unfortunately the WiFi password is not included on the key cover.
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Mohamad
9.7
/10
Reviewed 143 week(s) ago
The hotel is strategic, next to it there is a supermarket and ATM. The rooms are clean, the breakfast is delicious. And the staff is friendly and honest. The view is very good when having breakfast in the restaurant above. Anyway, it's great and I will stay at that hotel again if I go to Kotabaru, South Kalimantan
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S
Sarah
8.5
/10
Reviewed 151 week(s) ago
The hotel is right across from the mosque, near the market, near Siring. The best hotel in Kotabaru even though the price is a bit pricey.
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JL
Janiati L.
9.7
/10
Reviewed 178 week(s) ago
Hotel sangat strategis. Staff sangat ramah, sarapannya juga enak dan lengkap. Hotel juga bersih.
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Accommodation's Reply
12 Jan 2023
Warm greetings from Grand Surya Hotel
Previously, we would like to thank and appreciate for trusting our hotel as a place to rest while in Kotabaru. And we thank Mrs. Janiati for her impression while staying at our hotel. Hopefully this can provide motivation to be even better. Once again we thank you.
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MUHAMMAD FEISAL HAKIM
9.4
/10
Reviewed 190 week(s) ago
Great rooms, good service, recommended.
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Accommodation's Reply
17 Nov 2022
Thank you for visiting. Warm greetings from Grand Surya Hotel. Hopefully given health always.
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S
Sarah
6.0
/10
Reviewed 207 week(s) ago
The rooms are spacious and clean, the toothbrush and paste are not available, the soap is only solid even though at a fairly expensive price it would be nice if toiletries were equipped. The breakfast menu is less varied, yesterday there was only fried rice, porridge and soto banjar (this is the best) there was no fresh milk, even though breakfast was mandatory.
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2 people find it helpful
M Fajriannor TM
8.5
/10
Reviewed 230 week(s) ago
The hotel is comfortable, the service is friendly and good. Around the hotel, there are lots of places to eat and minimarkets, so it's not hard to find food. Keep up the service.
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2 people find it helpful
Accommodation's Reply
20 Jan 2022
Warm regards. Previously, we would like to express our highest appreciation for entrusting our hotel to be your resting place for your trip. And we thank you for the reviews and suggestions given to our hotel. We will always improve our services. Thank You
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NR
Nur R. H.
5.9
/10
Reviewed 277 week(s) ago
The rooms are not clean, such as rarely cleaned because there is dust and cobwebs, the kettle for cooking water is also dirty, there is still water left even insects, the toothpaste provided is hard and cannot be used, the lift cannot be used.
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2 people find it helpful
Accommodation's Reply
24 Feb 2021
menagement grand surya hotel, previously apologized for the inconvenience during our stay at our hotel. Thank you for your input and impression during your stay, we will immediately improve our service. Sakali again, thank you and apologize for a large amount.
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M
9.7
/10
Reviewed 281 week(s) ago
nice, clean, strategic location
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1 people find it helpful
Accommodation's Reply
26 Jan 2021
warm greetings from grand surya hotel
we would like to thank Mr. M. Fiqri, for his visit to the grand solar hotel and gave his highest appreciation to you.
mangement
Grandsurya hotel
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DR
David R. R.
Business
8.4
/10
Reviewed 330 week(s) ago
Room prices are quite high while the breakfast that is served is less attractive.
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risnandar h.
Business
8.5
/10
Reviewed 336 week(s) ago
The rooms are nice and clean, there is hot water and.
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YY
Yasmin Y.
5.9
/10
Reviewed 337 week(s) ago
The service is very long, I've been waiting from 12.50 to 13.30, the rooms have been given, even though they can check in at 13.00 the officers are not friendly.
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Accommodation's Reply
14 Jan 2020
Sorry to respond to us a long time ago, thank you for choosing our hotel to rest. we from management apologize for the inconvenience when staying at our hotel, thanks for the input, we will try to be better and improve our services. once again we apologize and thank you for the advice and input.
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pk
putri k. s.
Business
9.4
/10
Reviewed 371 week(s) ago
Fun, great views of the sea. The road to the sea siring is also pretty close. Strategic position.