The room and the atmosphere of the hotel are really good, the staff are really thumbs up, friendly, beautiful and handsome 😌, greetings to Mr. Ferdi at the reception, I wanted to get to know him but was shy, he is very handsome, friendly and fast to respond when asked for help, in the words of the Gen Z kids they say "raise the cameraman's salary 😆 well for the hotel staff, raise Mr. Ferdi's salary" 😅 thank you for the experience of staying at the Palmy Hotel in front of the harbor ✍️

The staff is helpful and friendly, the room is clean, the water dispenser is out of service on level 4 after numerous repairs, the room Wi-Fi is not working well and is difficult to connect.

The staff is helpful and friendly, but the room Wi-Fi connection is poor.

Strategic and comfortable hotel, very clean and complete facilities.

The room is nice, the service is okay.

Please note that during working hours, employees do not bring their children to the hotel lobby. I have found several employees bringing their children and families to the hotel lobby, which makes the atmosphere less comfortable.

Strategic location, close to KFC and a refreshing river. There's a comfortable massage couch, which relieves aches and pains after a long journey. Overnight transit after returning from Derawan Island to Sangata City.

Cleaner with all the amenities

A comfortable place to stay, whether for personal or business purposes.

Comfortable room for short stay in Berau

The most comfortable place that I want to visit again 🥰🥰🥰🥰🥰

Very close to the edge, food places, mosque

Good hospitality, good food and drink, good location, nice view.. 👍

Staff friendly and helpful. Room ok but there is a nightlight that's impossible to turn off disturbing sleep. 5 minutes drive from the port where you take fast boat to Maratua.

The hotel staff is friendly, the food is delicious, the place is clean and comfortable.

There are only 2 rooms available with small sizes, but once you enter the room, it still looks spacious for people who are on a work/business trip & alone.. in front of the hotel there is a supermarket, lots of food at night, view of the container port, river (the sunset is beautiful).. Overall ok 👍

Nice and comfortable atmosphere. Strategic location.

The hotel is quite good in my opinion regarding the staff, atmosphere and facilities.

Please fix the wifi. It doesn't connect.

The staff is friendly and communicative 😘👍🏻