I always stay at this hotel when I'm on business. It's centrally located, close to restaurants, and the service is excellent and helpful.

Nice hotel, good experience, near food street.

Nice hotel, cheapest but worth it.

Always great to stay here with family, from check-in to check-out the place is perfect for families.

Comfortable, clean, close to everywhere.

It's a shame that a hotel as nice as this doesn't have a river view.

Everything's fine, I like it here. There's free airport delivery too.

Very clean, comfortable, friendly people, easy check-in and check-out, and good location close to the river and many supermarkets and restaurants. I will definitely stay here on my way back from Derawan.

Staying for the umpteenth time because it is indeed comfortable to choose this hotel, besides its location being close to the office and culinary, appreciation also goes to the receptionist who really understands my needs, a little input for the sound leaking from outside and the toilet that has stagnant water.

Good, keep up the good service

The room and the atmosphere of the hotel are really good, the staff are really thumbs up, friendly, beautiful and handsome 😌, greetings to Mr. Ferdi at the reception, I wanted to get to know him but was shy, he is very handsome, friendly and fast to respond when asked for help, in the words of the Gen Z kids they say "raise the cameraman's salary 😆 well for the hotel staff, raise Mr. Ferdi's salary" 😅 thank you for the experience of staying at the Palmy Hotel in front of the harbor ✍️

The staff is helpful and friendly, the room is clean, the water dispenser is out of service on level 4 after numerous repairs, the room Wi-Fi is not working well and is difficult to connect.

The staff is helpful and friendly, but the room Wi-Fi connection is poor.

Strategic and comfortable hotel, very clean and complete facilities.

The room is nice, the service is okay.

Please note that during working hours, employees do not bring their children to the hotel lobby. I have found several employees bringing their children and families to the hotel lobby, which makes the atmosphere less comfortable.

Strategic location, close to KFC and a refreshing river. There's a comfortable massage couch, which relieves aches and pains after a long journey. Overnight transit after returning from Derawan Island to Sangata City.

Cleaner with all the amenities

A comfortable place to stay, whether for personal or business purposes.

Comfortable room for short stay in Berau