For 2 days we stayed at this hotel with 2 rooms. When we first entered the room, no towels were provided. After we contacted CS, towels were delivered to the room. Pillow cases, sheets, and blankets had to be changed. The color that should have been white had turned into a dull brownish yellow, many ants, spiders and their nests were found everywhere, the cleanliness of the bathroom was also very lacking: the toilet and sink were yellow and crusty. The CS officers were also not very friendly.