7.7
Pleasant
From 3,539 reviews
Provided by travellers on
Cleanliness
7.6
Room Comfort
7.6
Meal
7.6
Location
7.9
Service and Facilites
7.5
People often mention about Hotel Sutan Raja Manado
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Surroundings (27)
Accessibility (27)
Staff Friendliness (23)
Room Space (23)
Ambiance (22)
Bathroom (22)
Bedroom (21)
Hotel Area (21)
Taste (21)
Distance to City Center (20)
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Traveller Reviews Hotel Sutan Raja Manado
Number of reviews per page
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40
Customer reviews
K***i
6.5
/10
Reviewed 3 day(s) ago
Disappointing, smelly water, leaking toilet, AC not cold and staff not very helpful
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K***i
6.5
/10
Reviewed 3 day(s) ago
Disappointing, smelly water, leaking toilet, AC not cold and staff not very helpful
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K***i
6.5
/10
Reviewed 3 day(s) ago
Disappointing, smelly water, leaking toilet, AC not cold and staff not very helpful
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K***i
6.6
/10
Reviewed 3 day(s) ago
Disappointing, smelly water, leaking toilet, AC not cold and staff not very helpful
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j***a
Staycation
8.3
/10
Reviewed 2 week(s) ago
The TV is broadcasting but it seems like the TV screen is starting to break down.
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A***a
Leisure
8.1
/10
Reviewed 3 week(s) ago
Leaky shower, dirty white towels, poor bathroom cleanliness. The lobby and restaurant are stuffy and lack ventilation. Spacious rooms.
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Jurike o. l.
Leisure
10.0
/10
Reviewed 8 week(s) ago
Very friendly staff 🙏. Good service. Free pool access. Free Wi-Fi. Good breakfast.
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Accommodation's Reply
09 Jul 2025
Dear Mrs. Jurike o.l
Greetings from Sutan Raja Hotel Manado
It is our greatest pleasure to read that you had enjoyed your stay at Sutan Raja Hotel Manado and that our services and facilities exceeded your expectations.
I look forward to welcoming you back and to enjoy another wonderful experience with us.
Yours sincerely
Shandy Kaunang
General Manager
M***d
Business
10.0
/10
Reviewed 10 week(s) ago
Friendly hotel staff service & assistance, fast complaint handling, top & recommended.
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1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear M***d
Greetings from Sutan Raja Hotel Manado
It is our greatest pleasure to read that you had enjoyed your stay at Sutan Raja Hotel Manado and that our services and facilities exceeded your expectations.
I look forward to welcoming you back and to enjoy another wonderful experience with us.
Yours sincerely
Richardo Sitorus
General Manager
S***i
9.7
/10
Reviewed 12 week(s) ago
It was nice to stay with family.
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Accommodation's Reply
13 Jul 2025
Dear Mrs. MM 123
Greetings from Sutan Raja Hotel Manado
It is our greatest pleasure to read that you had enjoyed your stay at Sutan Raja Hotel Manado and that our services and facilities exceeded your expectations.
I look forward to welcoming you back and to enjoy another wonderful experience with us.
Yours sincerely
Richardo Sitorus
General Manager
S***i
10.0
/10
Reviewed 12 week(s) ago
Very satisfying and comfortable holiday with family.
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T***a
8.3
/10
Reviewed 12 week(s) ago
Slow response from the staff, same as when asking for a towel but what was given was a worn out towel
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E***a
6.2
/10
Reviewed 15 week(s) ago
Not worth it for the price of the room. The bathroom is not very clean. Sorry to say 🙏🏻
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1 people find it helpful
R***y
Transit
10.0
/10
Reviewed 16 week(s) ago
The staff was friendly and provided good service.
1 people find it helpful
R***d
9.0
/10
Reviewed 16 week(s) ago
The picture does not match reality, the towels take a long time to arrive, but the room is very spacious.
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S***y
Leisure
10.0
/10
Reviewed 17 week(s) ago
The staff was very friendly and accommodating.
2 people find it helpful
a***e
7.8
/10
Reviewed 17 week(s) ago
Maybe for the cleanliness of the room and bathroom, please pay attention because the bathroom is really dirty, the tap water is clogged, the bathtub is dirty, the bed smells musty and dusty, the towels are really yellow and smelly ...
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2 people find it helpful
s***g
Leisure
6.0
/10
Reviewed 17 week(s) ago
This will be my first and last time.
2 people find it helpful
O***y
9.4
/10
Reviewed 17 week(s) ago
The hotel staff is friendly and the hotel atmosphere is comfortable.
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V***i
8.5
/10
Reviewed 21 week(s) ago
Hotel towels need updating
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A***a
Leisure
9.0
/10
Reviewed 29 week(s) ago
the place is nice. the location and the view are nice.
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