My family and I had a truly memorable stay at The Luxton Cirebon Hotel & Convention Centre. After a less-than-pleasant experience at a hotel in Bandung, our visit to Cirebon and stay at The Luxton Cirebon Hotel & Convention Centre seemed to make up for our disappointment during our family vacation.
We stayed for one night in three rooms: connecting rooms 638–640 and room 625, which had a stunning view. The hotel is strategically located and very child-friendly. Besides the spacious rooms, the beds were also large and comfortable.
Upon check-in, the service was excellent. The bellman was incredibly friendly—unfortunately, I forget his name. After we had already tipped him, our children wanted to give us another, but he politely declined.
The next day, when we requested replacement towels because they had gotten wet from swimming, the hotel staff immediately and kindly assisted. Likewise, during check-out, the reception team was very professional and didn't call repeatedly to remind us.
After returning from Cirebon, our little daughter apparently left her favorite shoes on the shoe rack in room 638. When I contacted The Luxton Cirebon Hotel & Convention Centre, they quickly checked the room and found them. Less than 24 hours after my report, the shoes arrived at our home.
Many thanks to the entire team at The Luxton Cirebon Hotel & Convention Centre for their exceptional service.
To this day, when asked where the kids want to go on vacation, they immediately answer, "To Cirebon, staying at Luxton!" — the reason is simple but hilarious: because the beds are spacious, it's great to stay there, Mom 😁🙏. Even though every holiday or Eid holiday, our family almost always travels out of town and stays in hotels. However, this was the first time the kids had commented like that, and they were so impressed.
Thank you so much, The Luxton Cirebon Hotel & Convention Centre. We hope you continue to provide the best service and always have success.
Best of luck, Luxton — we will be back soon ❤️