7.8
Pleasant
From 241 reviews
Provided by travellers on
Cleanliness

7.8

Room Comfort

7.7

Meal

7.4

Location

8.1

Service and Facilites

7.8

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews OYO 658 Alibaba Residence

Number of reviews per page
20
40
Customer reviews
Oka T. M.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 166 week(s) ago
Sorry, but it's different from the one in the photo.
Translated by Google Icon
See original
2 people find it helpful
Yoga A.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 167 week(s) ago
Pelayanan kurang memuaskan. Di lantai 2 sinyal HP tidak bisa masuk dan posisi wifi trouble tapi respon penjaga tidak ramah dan terkesan bodo amat dengan keadaan yang saya alami.
1 people find it helpful
Dimas A. W.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 208 week(s) ago
The air conditioner is not cold, the sheets are brownish shabby, there are no toiletries at all, the deposit is equivalent to the hotel price.
Translated by Google Icon
See original
3 people find it helpful
Erika S. N.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 219 week(s) ago
Nyaman banget, rapi dan bersih
Find this review helpful?
Hendra F.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 228 week(s) ago
service is not good and uncomfortable
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
12 Mar 2021
Hi Hendra, We're extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Budi!
_ Inuyashaa
icon-origin-TRAVELOKA
6.1
/10
Reviewed 228 week(s) ago
unsatisfactory service. clean hotel
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
10 Mar 2021
Thank you for your valuable feedback, Ahmad. We'll look forward to hosting you soon. Have a great day! Regards, Bayu!
Bariklana R.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 231 week(s) ago
the closet can't flush squeezed must use a dipper
Translated by Google Icon
See original
2 people find it helpful
Sholihatul Riska Nur Kholifa
icon-origin-TRAVELOKA
5.2
/10
Reviewed 233 week(s) ago
The guards have no initiative if the key is left in the room, instead they are told to open the room again and are told to pay again!
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
26 Jan 2021
Hi Sholihatul Riska,! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Fajar!
Calista A. I.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 235 week(s) ago
you get what you pay. it's an old room actually but they modify it to look more modern, unfortunately the bathroom still look old and a dirty, the towel handler is rusty. don't forget to bring your toiletries, they don't provide it. if possible bring your own towel, I don't dare to usw theirs.
1 people find it helpful
Anas H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 237 week(s) ago
The receptionist cannot make check-in reservations. So that I was left stranded for a long time in front of the rain. Use a signature stamp duty and pay 7000, if only the delivery is reasonable with the security deposit. This is unnatural and the AC is not cold.
Translated by Google Icon
See original
3 people find it helpful
Jessica
icon-origin-TRAVELOKA
8.5
/10
Reviewed 237 week(s) ago
The place is comfortable, the rooms are clean, the bathrooms are clean, they are still functioning comfortably.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Vivi I.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 237 week(s) ago
Okay, actually, but it doesn't match the photo of the room but it's nice to rest. If cleanliness is better to improve again. I just found out that you have to use a deposit so you have to leave first to get the money.
Translated by Google Icon
See original
2 people find it helpful
Mujiati Mujiati
icon-origin-TRAVELOKA
9.4
/10
Reviewed 241 week(s) ago
Good, cheap, clean, narrow parking is considered if you bring a car.
Translated by Google Icon
See original
Find this review helpful?
Aisyah A. A.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 247 week(s) ago
Really dirty, there were 3 cockroaches that died like they had been rotten for a long time. The bathroom is a very big mosquito nest. Gabisa slept because of being bitten by mosquitoes. When I just opened the blanket there were remnants of hair loss, don't know whether the mattress was cleaned or not? The hot air conditioner is like that, the person is not very friendly, even though I have spoken as well as possible and lastly, I want to check-in, I waited really long for about 1-1.5 hours (error from Oyo) I think this is the worst I've ever lived.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
10 Nov 2020
Sorry for the inconvenience, Aisyah. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Nur!
Niya P.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 255 week(s) ago
When staying several times, the first must be signed a statement letter.
Translated by Google Icon
See original
Find this review helpful?
Ellen L. Y.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 256 week(s) ago
The air conditioner took a long time to get cooler. The room was dirty, especially the bathroom. The service was bad, the staff wasn't friendly and hospitable.
2 people find it helpful
Hendro d. j.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
4.8
/10
Reviewed 271 week(s) ago
Dirty, poor service.
Translated by Google Icon
See original
1 people find it helpful
sukarno
icon-origin-TRAVELOKA
9.7
/10
Reviewed 274 week(s) ago
Clean, nice, comfortable and fast service.
Translated by Google Icon
See original
Find this review helpful?
Fitakhul k.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 282 week(s) ago
The rooms are nice, clean, comfortable, unfortunately the hot water doesn't work.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
jenny n.
icon-origin-TRAVELOKA
6.9
/10
Reviewed 282 week(s) ago
Actually clean. only the bed was noisy so every movement of the mattress sounded.
Translated by Google Icon
See original
4 people find it helpful
Number of reviews per page
20
40