Dear valued guest, Warm greetings from Hotel Amaris Satrio Kuningan Jakarta. First of all, we would like to thank you for visiting our hotel, and for taking the time to fill in the comments column for our hotel. We also apologize for the inconvenience you experienced during your stay at our hotel, we have followed up on the problem with the relevant department to be used as a material for correction and improvement, because guest comfort is our priority. Once again, we would like to thank you for your constructive comments, we hope to serve you again on another occasion. Best regards, Rezha Anugerah Rahmawan. Hotel Manager