Overall, it was good, but the bathroom needed some improvement because water leaked out from the gaps in the door connecting the bathroom to the bedroom, and it was cold. The AC wasn't working optimally when the sun was already up around 7 o'clock. It might also be because the room I was in had glass that let in direct sunlight, so the heat was noticeable, and the AC wasn't working optimally.

All the staff were friendly, especially the morning receptionist, who was very helpful. Thank you to the restaurant staff for their birthday surprise for my mother-in-law.

The facilities are okay, the food is okay.

The food was undoubtedly delicious, but the room's AC wasn't very cold even though it was already 18 degrees Celsius. The refrigerator wasn't cold from the moment we entered the room—even until we checked out, even though the refrigerator was replaced, it still wasn't cold. 😩. There were also mosquitoes in the room, even though this is an expensive hotel.

Direct access to the mall, it's great if you want to stay here on holiday.

Check-in was fast, staff was friendly, food was varied, and the room had the best view. This hotel is highly recommended.

Very good, best service, okay facilities.

A recommended hotel for family stays. Location, rooms, friendly staff, and top-notch food.

Even though the hotel was fully booked, my request was still granted: connecting rooms, three rooms on the same floor. Thank you, The Rinra.

It was a pleasure to bring the kids to the hotel.

It was a great and pleasant stay here.

This is my second time staying here when I'm in Makassar. The location is strategic and convenient.

If you ride a motorbike, it is very difficult to access the hotel.

The hotel staff is very friendly. The location is strategic.

The rooms are comfortable and the service is friendly.

The hotel looks good, but unfortunately their pool is on a pestilent sewage, so while you lie around the pool you are invaded by a disgusting smell. The first room they gave me had water leaks, I had to complain in order to change. Their food is very bad for a 5-star hotel. They also do not have a spa. Definitely not worth it.

Everything is okay, I like the spacious pool, the room is clean and comfortable for a staycation with family.

Staff were professionals and accommodating.

The hotel staff is friendly and very helpful. The rooms are clean and well-equipped. Overall, I highly recommend it.

Nice rooms, friendly staff, good food, quiet and comfortable.