Overall Ratings & Reviews The Rinra

Traveloka (7,511)
Other sources (42)
8.7
Very Good
From 7,511 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.7

Location

8.9

Service and Facilites

8.8

People often mention about The Rinra
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Staff Friendliness (103)
Ambiance (97)
Hotel Area (97)
Bedroom (94)
Taste (92)
Variety (91)
Bathroom (86)
Distance to City Center (80)
Family Friendly (76)
Surroundings (73)
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Traveller Reviews The Rinra

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Customer reviews
Faris A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Nice and strategic, complete, there is karaoke, bar, and mall
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Nur A. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
All the staff are very friendly and the service is very good.
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H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
It's a top hotel. Initially, our room had no hot water. The staff upgraded our room to a suite with a jacuzzi. It was perfect and made up for the initial problem.
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Alifia P. P.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
Just want to give a suggestion to the engineer at this hotel, please check every room's facilities if they really need to be replaced such as showers etc. I stayed 3 nights at this hotel, with the condition of the first day the shower was leaking and I didn't report it, in the afternoon I took a shower and finally the shower broke by itself. And when checking out we were asked to replace it, even though it wasn't our fault, if all rooms are not checked and this also happens to other people, then every time something like that happens the guest is charged to replace it and the hotel management doesn't spend money on the repair. I've stayed here several times every time I go to Makassar and now we are disappointed. Not because of the few hundred thousand.
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K***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was very comfortable to stay here and the breakfast food was delicious.
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Samuel J. T.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Nice clean hotel, good breakfast with lots of variety of food to choose from, and the staff are very kind and helpful. Thank you.
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R***i
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
The staff was friendly and nice, the only problem was the water heater wasn't hot enough 😶, and the AC wasn't very cold even though it was set to 18°C. Otherwise, it was great.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff is very friendly, the rooms are clean and spacious.
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Sukmadania
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
I love everything from the food, the rooms, and the service.
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ZAINAL R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice hotel in the city. Good for vacation and staycation
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Rismayanti R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel staff was very helpful, the room was comfortable, with a great view, and it's connected to Pipo Mall. The only thing I'd like to do is make sure the refrigerator isn't cold enough, which is a bit difficult for those of us with small children. Overall, I was satisfied with my stay at The Rinra. Thank you.
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1 people find it helpful
Noval S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The check-in and check-out process was quick, and the staff was friendly. The food was varied and delicious.
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P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The very friendly and welcoming hotel staff made my family and I comfortable during our staycation with satisfying service and very comfortable rooms.
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1 people find it helpful
Muhammad F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Stayed at The Rinra, super comfortable, close to PIPO mall, very friendly service.
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Harry W. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Booked 3 weeks in advance, booked 2 rooms, arrived on time to check in at 2:00 PM, only got 1 room, the other one wasn't available until 5:30 PM. Maybe it was high season or understaffed, hopefully it will be better in the future.
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1 people find it helpful
Reza I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Staying here never fails, because of the friendly service, clean rooms and also fragrant hotel space, for food there is more variety and the taste is very delicious.
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s***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Great, how many times have you stayed here?
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Muhammad M.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Alhamdulillah, fun family vacation
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The room is very comfortable and clean, the staff service is very friendly, the breakfast menu is very varied, children are free for 100cm and below, the swimming pool is nice with beautiful views.
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Astrid A. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff are all friendly and very helpful🩷
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