Had a pleasant 3-night stay at this hotel. The room was comfortable, clean, and cozy. The breakfast was delicious and varied. The parking lot is attached to the mall, so if you happen to be visiting at the same time as an event, it can be a bit tricky to find parking because it's crowded. But overall, I had a great experience and enjoyed my stay. I would definitely consider coming back!

Friendly service and pleasant hotel atmosphere.

The service is very friendly and the hotel atmosphere is pleasant.

Overall, it's good, but the hotel is poorly maintained. For a 5-star hotel, it's likely to have smart TVs, but this one doesn't.

The room and hotel were good and nice.

Stayed 1 night here due to transit & attending an event, the room was nice & the breakfast was complete with variety.

Friendly and fast service, restaurant food and breakfast are all delicious.

It's really good, you won't regret staying here. Great service, cool hotel.

Friendly hotel staff, from check-in to check-out, located on the beach and strategic location.

The hotel staff was friendly and check-in was quick. The views from the rooms and pool were also beautiful. The menu was quite varied and delicious.

Nice place, especially for relaxing time.

One problem is that the AC is quite loud, but because of that the room temperature is at least 23°C.

The AC was off, when I complained the officer came and was already about to check out.

This was my first time staying here and I immediately booked three rooms for friends and family. The hotel is comfortable, pleasant, and kid-friendly. The rooms are great, and well worth the price. 🤩

Very strategic location close to CPI

Actually, I was fooled by the promos on the app that this 5-star hotel had Smart TV, which as far as I knew the word "Smart TV" would definitely have Netflix etc. But it turned out to be a complete dud because when I entered the room, let alone Netflix, the TV remote didn't even look like it was a 5-star hotel (many of the letters and numbers on the remote were missing), the battery cover couldn't be closed properly. What was worse was that there was no parking for motorbikes. We were directed to the mall's motorbike parking which was quite far from the hotel lobby. There are so many inputs for The Rinra. Hopefully the criticisms given can be a motivation for the hotel to be worthy of being called a 5-STAR hotel!

The hotel staff is very friendly and helpful. I like it..

The hotel and all the hotel staff, security, and restaurant staff are the best. Best of luck, The Rinra 😘

The location is great, close to the beach, so you can enjoy the natural beauty. The hotel is clean and the service is friendly. There's an infinity pool.

Minibar does not provide tea & coffee.