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Overall Ratings & Reviews Hotel Kharisma 2 Madiun

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Traveloka (559)

7.3

Pleasant

From 559 reviews

Provided by travellers on

Cleanliness

6.9

Room Comfort

7.0

Meal

7.1

Location

7.8

Service and Facilites

7.1

People often mention about Hotel Kharisma 2 Madiun

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Distance to City Center (10)

Bedroom (10)

Room Space (8)

Surroundings (7)

Accessibility (7)

Bathroom (7)

Staff Friendliness (6)

Ambiance (6)

Taste (6)

Variety (6)

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Traveller Reviews Hotel Kharisma 2 Madiun

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Customer reviews

W***u

Staycation

10.0

/10

Reviewed 5 week(s) ago

First time staying here and it was very impressive, the room was comfortable and the breakfast was delicious, it's just that the location sometimes makes it difficult for online taxi drivers to pick up orders from here.

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s***a

Leisure

9.7

/10

Reviewed 7 week(s) ago

Happy to be able to stay here, better use the suites room. Yesterday I ordered a deluxe, it was not comfortable because I didn't get the view so I upgraded to a suite which was spacious and had a direct view. Maybe if you don't really care about the view, it's okay to order a deluxe heheh. But the hot water is a bit lacking, it's more like warm water, not hot, maybe it can be fixed. So far it's good, the service is friendly and the staff are very helpful. I was even allowed to see the rooms one-on-one. Breakfast is okay, quite good

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Accommodation's Reply

25 Apr 2025

Dear Mr./Mrs. s*a, Thank you for choosing our hotel on your visit to Madiun yesterday and taking the time to give us a review. We hope that you can return to Hotel Kharisma Madiun again on your next visit to Madiun and hopefully we can provide a better stay experience on your next visit. For the problems that you experienced regarding hot water in the bathroom, we will pay attention again so that in the future it will not happen again to our guests. We apologize if there is still anything that is not pleasing with our service during your stay at Hotel Kharisma Madiun. Thank you.

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Y***i

Transit

7.7

/10

Reviewed 8 week(s) ago

Friendly staff, pocket-friendly budget. Room facilities are decent with cheap price. Close to the station.

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Accommodation's Reply

25 Apr 2025

Dear Mr./Mrs. Y*i, Thank you for choosing our hotel on your visit to Madiun yesterday. We hope that you can return to Hotel Kharisma Madiun again on your next visit to Madiun and hopefully we can provide a better stay experience on your next visit. We apologize if there is anything that is not pleasing to our service during your stay at Hotel Kharisma Madiun. Thank you.

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R***t

Leisure

10.0

/10

Reviewed 9 week(s) ago

Okay, very cool, very comfortable.

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Accommodation's Reply

14 Apr 2025

Dear Mr./Mrs. R*t, Thank you for choosing our hotel. We hope that you can return to Hotel Kharisma Madiun again on your next visit to Madiun and hopefully we can provide the same good or even better staying experience on your next visit. We apologize if there is anything that is not pleasing to our service during your stay at Hotel Kharisma Madiun. Thank you.

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G***t

Leisure

5.7

/10

Reviewed 10 week(s) ago

There were dead insects on top of the bedsheets. The pillows on the bed were yellowish in color. We requested to change and was told they were unable to fulfil our request. There were no basic necessities such as toothbrush and tissue papers inside the room. The complimentary WiFi was unable to connect at all in the room. The room was very unhygienic and alot of insects. The flushing system in the toilet was also having issues. The technician came to check after we feedback and he told us it was normal. All the toilets in the hotel was like this.

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Accommodation's Reply

14 Apr 2025

Dear Mr./Mrs. G*t, Thank you for choosing our hotel and for taking the time to give us your feedback. We apologize profusely for the inconvenience caused and the bad experience during your stay at our hotel yesterday. We will immediately follow up on the problems you experienced and ensure that they will not happen again to all our guests in the future. We hope that you can give us another chance to visit Hotel Kharisma Madiun again on your next visit to Madiun and we will try to improve what was not pleasing during your stay yesterday and will provide a better experience for our guests. We apologize if there are still many things that are not pleasing to our service during your stay at Hotel Kharisma Madiun. Thank you.

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A***k

6.5

/10

Reviewed 19 week(s) ago

The sheets are stained, the pillowcases are no longer clean and white, aka 'mangkak' in Javanese😔

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1 people find it helpful

L***s

Leisure

9.1

/10

Reviewed 23 week(s) ago

I stayed by choosing a suite type room, and what I got was a super spacious room, there was a living room area, bathroom and separate bedroom area. The rate is very competitive. A few notes: 1. The security and hotel staff are minimal in number. 2. The cleanliness of the room can be improved again. 3. There were 2 electrical outlets in my room that didn't work. Overall, if I go to Madiun I will rebook here again. Thank you Kharisma 2 Madiun.

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D***k

8.5

/10

Reviewed 24 week(s) ago

Not bad. Cheap and comfortable. Only towel why 1 instead of 2

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L***A

Business

8.3

/10

Reviewed 30 week(s) ago

In general it is quite good, more than expected, only the AC needs to be cooler and the corner of the bed box should be made blunt because it hurts the legs.

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B***j

6.0

/10

Reviewed 30 week(s) ago

The room floor was very dusty, shower temperature was very high and hot, requested to reduce temperature setting on water heater, but still a problem till checking out. The AC was not functioning well. The room was not cleaned after one night of 2 night stay. I'll never recommend this hotel to any of my family and/or friends.

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R***a

Transit

8.5

/10

Reviewed 47 week(s) ago

The room is very comfortable, and the staff is very friendly, ready to respond to incoming complaints. Unfortunately, having the same breakfast twice makes it a little boring, suitable for those who stay overnight.

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2 people find it helpful

R***a

Transit

8.5

/10

Reviewed 47 week(s) ago

It's very comfortable and the staff are very friendly here, for breakfast twice the same and the menu is more recommended for those just staying overnight.

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R***a

Staycation

8.4

/10

Reviewed 49 week(s) ago

The socket under the television cannot be used, the only socket that can be used is the socket in the sink or in the water heater

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Muji S.

8.8

/10

Reviewed 52 week(s) ago

It's worth the price. Close to city center. My suggestions are polished a little so that they can be more competitive.

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1 people find it helpful

B***u

8.6

/10

Reviewed 52 week(s) ago

Overall, for that price, it is value for money. However, there are some small details that can be input: 1. Can I push the trolley myself? 2. The room walls need to be repainted because there are many sticker marks that reduce the aesthetics (it doesn't need to be expensive).

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2 people find it helpful

A***s

Business

8.4

/10

Reviewed 56 week(s) ago

The hotel staff is helpful during check-in and friendly, for the toilet, please clean it after each guest, so that before it is rented by the next guest, it is clean and comfortable. Thank you.

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2 people find it helpful

Farida A.

Staycation

9.7

/10

Reviewed 57 week(s) ago

Affordable hotel close to station, town square, and city hall.

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Uma S.

4.9

/10

Reviewed 58 week(s) ago

Air panas tidak berfungsi. Siaran tv sering ilang. Makan pagi nasi pecel 1 piring di campur, lauk telor ceplok dan krupuk + teh anget. Kamar mandi jorok, bau tidak sedap. Resepsionis saat cek in kurang familiar.

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H***i

8.3

/10

Reviewed 59 week(s) ago

Desain kamarnya cukup bagus dan minimalis, lokasi hotelnya pun strategis. Namun ada beberapa hal yang dapat di-improve, seperti wadah sabun mungkin bisa dicek secara berkala karena di kamar yang saya tempati sepertinya agak rusak dan isinya tumpah ke bath tubnya. Kemudian beberapa sudut kamar berdebu dan ada bagian dari kasur yang masih terlihat sisa noda, begitu juga dengan curtain bath tubnya. Bagian kloset bisa lebih diperhatikan lagi kebersihannya.

1 people find it helpful

f***u

Transit

6.7

/10

Reviewed 59 week(s) ago

The staff is friendly but quiet maybe because of Eid. The AC is not cold at all. The shower faucet holder is loose, it seems it is rarely maintained or checked. Standard breakfast. For a night's stay it's okay, if for a long term it's recommended.

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