Golden Snail Guest House

Explore Golden Snail Guest House
8.5
Very Good
From 1,558 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.1

Location

8.6

Service and Facilites

8.6

People often mention about Golden Snail Guest House
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Bedroom (13)
Distance to City Center (11)
Surroundings (11)
Accessibility (10)
Staff Friendliness (10)
Ambiance (10)
Room Space (10)
Bathroom (10)
Hotel Area (10)
Family Friendly (7)
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Traveller Reviews Golden Snail Guest House

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40
Customer reviews
Y***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly, with the AC being a bit cold. Overall, it's good for a long staycation.
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Yohana
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Leisure
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9.4
/10
Reviewed 2 week(s) ago
The staff is friendly, but the AC isn't cold enough. Overall, it's a good place for a staycation.
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Y***i
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Friendly staff and good service.
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1 people find it helpful
u***p
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
The best, if you go to Balikpapan always stay here
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A***u
icon-Leisure
Leisure
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8.8
/10
Reviewed 19 week(s) ago
Overall everything was ok, but when I checked in, the room I booked took a really long time to be prepared, it was quite a wait of 30 minutes.. 😌
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 21 week(s) ago
The room was very clean and tidy, spacious, the bathroom was clean and had hot water, YouTube and Netflix were available, and the hotel staff were friendly and very helpful. If you're looking for food and drinks, there's Roti Tiam and Hotway next door (lots of choices).
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
I'm really happy because the room is really comfortable 🩷 Thanks
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1 people find it helpful
M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
The hotel staff is very friendly and helpful, the room is also really worth it for the price, it is in the city center and close to everywhere you want to go.
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Hasanah H.
icon-Leisure
Leisure
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9.4
/10
Reviewed 23 week(s) ago
This is my second stay here. The location is strategic, close to all kinds of food. Close to the city center, 24/7 customer service, easy parking, clean, comfortable rooms, friendly staff. The only thing is there's no elevator, and the toilet mat could be replaced with a non-slip one. Overall, everything is good. 💕🙏🏻
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1 people find it helpful
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Clean rooms, friendly staff, clean bathrooms, close to food centers, the best.
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2 people find it helpful
S***l
icon-Transit
Transit
icon-origin-TRAVELOKA
7.6
/10
Reviewed 28 week(s) ago
Very disappointing. It doesn't live up to the rating. Small room, leaking AC, no desk, no phone. This is the first time I've encountered a hostel with so many rules and slow service...
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2 people find it helpful
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Wahyudianto
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Good. Solid. Friendly. Strategic. Clean.
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1 people find it helpful
B***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
good, clean, safe, tidy. There is no food
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L***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Regular stay here, the place is clean and fragrant.
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L***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 58 week(s) ago
I'm happy that it's clean here, the room is just right, not too small.
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3 people find it helpful
L***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 58 week(s) ago
nice and neat, it's nice here, the service is friendly
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 60 week(s) ago
clean, nice, located close to places to eat, cafes and Siloam Hospital
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3 people find it helpful
bustanul A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
Awesome, the hotel is amazing, I will stay again
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2 people find it helpful
E***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 83 week(s) ago
the staff is friendly, the cleanliness is clean. no mosquitoes, ants and insects, facilities when entering the room there are towels, 2 bottles of 300 ml mineral water, refill water is in the lobby, does not provide toothbrushes but is sold in the lobby, for overall good lodging, sheets and blankets smell of disinfectant, artix is washed clean, the room request is also fulfilled by the hotel, but the bathroom smells a little fuldraine, thankfully there is a blower, next time I can come back here again, it's also right next to the tiam bread around there are many places to eat, there is an Indomaret across from it.
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4 people find it helpful
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Gunasegaran K.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 84 week(s) ago
No Soap provided for shower. First time experience shower without Soap.
4 people find it helpful
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