I was extremely disappointed with my stay at Clio Apartments. The shower water was problematic; the water pressure was very low, then suddenly turned very hot with high pressure. The toilet was difficult to flush, the air conditioning wasn't cold, the shower curtain wouldn't close fully, the ceiling fan was noisy and wobbly, and the bed was itchy.
I sent a WhatsApp message to the hotel around 11 p.m., but received no response until over 12 hours later. Since I was traveling alone as a woman, I didn't feel safe going out at night to look for staff. I ended up changing hotels the next day because the room was so uncomfortable and unfit for living.
The hotel only responded the next morning and apologized, but even after I explained all the issues, they still refused to refund me for the unused nights. These issues were clearly not the guest's fault.
This place is far from a 4-star hotel, more like a 1- or 2-star inn. It's a shame because I chose this hotel based on the good ratings and photos, but the reality was far from ideal. I definitely don't recommend it.