Sutan Raja Hotel & Convention Centre Amurang

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8.1
Very Good
From 734 reviews
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Cleanliness

8.1

Room Comfort

8.1

Meal

7.8

Location

8.3

Service and Facilites

8.0

People often mention about Sutan Raja Hotel & Convention Centre Amurang
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Staff Friendliness (5)
Ambiance (4)
Room Space (4)
Bedroom (4)
Taste (4)
Soundproof (3)
Hotel Area (3)
Variety (3)
Wifi (2)
Activity Option (2)
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Traveller Reviews Sutan Raja Hotel & Convention Centre Amurang

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Customer reviews
J***r
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9.1
/10
Reviewed 12 week(s) ago
Cool. And very good. Recommendation
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J***e
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8.4
/10
Reviewed 16 week(s) ago
The location is right by the main road of the city. The staff is very friendly and honest. We left a small bag when we checked out and they called us about it. Picked it up with no problems. We love the honesty. The bathroom does have a certain smell, and hot water wasn’t available on our first night. They did fix it the next day.
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n***n
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Staycation
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7.5
/10
Reviewed 27 week(s) ago
Dirty toilet Smelly mattress Dirty floor Food not worth the price Room price not worth the facilities
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L***y
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8.8
/10
Reviewed 31 week(s) ago
Arrived at the hotel around 10 PM, and staff was friendly, food is great, everything is good
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L***s
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Business
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10.0
/10
Reviewed 49 week(s) ago
Thanks Sutan Raja. Always a pleasure to stay with you.
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Nova O. L.
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6.4
/10
Reviewed 53 week(s) ago
Cleanliness is lacking, the room smells a bit and the sink and walls are not very clean.
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Syahrir A.
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Staycation
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8.5
/10
Reviewed 55 week(s) ago
Nice view. The staff is helpful and friendly.
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1 people find it helpful
Accommodation's Reply
09 Jun 2025
Dear Mr.Syahrir A Warmness greeting from Hotel Sutan raja Amurang Thanks for your fantastic score and review! We are so proud to read compliments like these, especially at these special times. I will definitely share your feedback with our team. We hope we can welcome you in the future and we hope you and your family stay healthy & happy always! Regards, Rahmat Kiyai General Manager
Christian J. P.
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Business
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8.5
/10
Reviewed 56 week(s) ago
Was OK, not bad for Amurang hotel.
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Accommodation's Reply
09 Jun 2025
Dear Mr.Christian J.P Warmness greeting from Hotel Sutan raja Amurang Thanks for your fantastic score and review! We are so proud to read compliments like these, especially at these special times. I will definitely share your feedback with our team. We hope we can welcome you in the future and we hope you and your family stay healthy & happy always! Regards, Rahmat Kiyai General Manager
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Meilyana E. R.
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Staycation
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8.5
/10
Reviewed 57 week(s) ago
It was a pleasure to be at SRA. But, perhaps the cleanliness especially in the bathroom and the water in the room for bathing comes out small, so it takes a while to shower and also the Wi-Fi connection may need attention. Soo, the rest was awesome especially the front office team. Cheers.
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Accommodation's Reply
21 May 2025
Dear Mr./Mrs. Meilyana E. R. Warm greetings from Hotel Sutanraja Amurang. Thank you for taking the time to give a rating score and for sharing your experience while staying at Hotel Sutanraja Amurang. We are very sorry for what happened and we apologize if there is anything that reduces your comfort while staying at our hotel. And for that problem, it will be our concern and we will follow up as a long-term project for its improvement. Allow us to fix it and we make sure it will not happen again in the future. Once again, thank you very much for the rating score and we hope to welcome you back to stay at Hotel Sutanraja Amurang in the near future. Best regards, Rahmat Kiyai. General Manager
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Jusfin T.
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9.1
/10
Reviewed 67 week(s) ago
As expected, quiet and clean.
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Accommodation's Reply
02 Apr 2025
Dear Mr./Ms Jusfin T. Warmness greeting from Hotel Sutan raja Amurang Thanks for your fantastic score and review! We are so proud to read compliments like these, especially at these special times. I will definitely share your feedback with our team. We hope we can welcome you in the future and we hope you and your family stay healthy & happy always! Regards, Rahmat Kiyai General Manager
s***y
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Business
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8.5
/10
Reviewed 85 week(s) ago
The hotel is very comfortable with a view of the beach, but unfortunately there are no online taxis in this city.
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1 people find it helpful
Accommodation's Reply
03 Nov 2024
Dear Sir/Madam. Warm greetings from Sutan Raja Hotel Amurang. We would like to thank you for taking the time to share your experience while staying at Sutan Raja Hotel Amurang. I have immediately conveyed your very positive experience to the relevant colleagues. Everyone was very happy and very enthusiastic. With these positive comments, I am very sure that our team will be much more enthusiastic in providing the best service to our guests in the future. We hope that in the next experience we can again meet the needs of you and your family every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sutan Raja Hotel Amurang, may happiness & health always be with you and your family. Best regards, Rahmat Kiyai. General Manager.
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V***e
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Leisure
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8.5
/10
Reviewed 87 week(s) ago
The room was clean, the hotel staff was friendly, but unfortunately the AC in the queen bed room was not cold.
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1 people find it helpful
Accommodation's Reply
03 Nov 2024
Warm greetings from Hotel Sutanraja Amurang. Thank you for taking the time to give a rating score and for sharing your experience while staying at Hotel Sutanraja Amurang. We are very sorry for what happened and we apologize if there is anything that reduces your comfort while staying at our hotel. And for that problem, it will be our concern and we will follow up as a long-term project for its improvement. Allow us to fix it and we make sure it will not happen again in the future. Once again, thank you very much for the rating score and we hope to welcome you back to stay at Hotel Sutanraja Amurang in the near future. Best regards, Rahmat Kiyai. General Manager.
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veren c. s.
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8.5
/10
Reviewed 89 week(s) ago
The staff is polite, the hotel is clean and tidy.
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1 people find it helpful
Guest
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9.7
/10
Reviewed 96 week(s) ago
The hotel staff is very friendly, the rooms are clean and spacious, the parking lot is spacious, the surrounding environment is nice, highly recommended.
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Accommodation's Reply
31 Aug 2024
Dear. Guest Warmness greeting from Sutanraja Hotel Amurang Thanks for your fantastic score and review! We are so proud to read compliments like these, especially at these special times. I will definitely share your feedback with our team. We hope we can welcome you in the future and we hope you and your family stay healthy & happy always! Regards, Rahmat Kiyai General Manager
L***n
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8.5
/10
Reviewed 101 week(s) ago
For district or sub-district class, suitable for business trips.
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Junita C. W. K.
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8.5
/10
Reviewed 121 week(s) ago
Letak hotelnya tepat di pinggir jalan utama dengan pemandangan laut jika kita mengambil kamar di bagian belakang hotel. Sekitar hotel ada rumah makan, jualan gorengan, ada alfamidi/Indomaret. Di belakang hotel ada jalan bolevard kita bisa jakan-jalan di sana sambil menikmati pemandangan laut. Untuk makanan banyak pilihan menu dan rasanya cukup enak
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Akwilla P. V. T.
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8.5
/10
Reviewed 126 week(s) ago
Bagus, tapi di restorannya pas breakfast banyak lalat, sehingga kurang nyaman ketika sedang sarapan.
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Steffani R.
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8.5
/10
Reviewed 128 week(s) ago
Mohon lebih ditingkatkan kebersihan kamar. Lantai kamar sangat kotor dan WC banyak sarang laba-laba. Lampu WC tidak terang.
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derry
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8.5
/10
Reviewed 130 week(s) ago
Service is quite good, accommodation is sufficient to be recommended.
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Rully R.
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5.5
/10
Reviewed 154 week(s) ago
Kalo ga siap kecewa jangan coba-coba deh! Mungkin yang baik cuma bed nya yang large (bukan hal yang luar biasa juga), check in termasuk cepat! Jangan berharap lebih di hotel ini! AC memang central, dengan control yang sudah rusak di kamar yang kami dapat! WIFI sebagai sarana kerja gak bisa di pake! MessUp lah intinya!
1 people find it helpful
Accommodation's Reply
10 Jul 2023
Thank you for the review. Sorry for the inconvenience, we will respond to your complaint immediately and will fix it as soon as possible. In order to be able to provide comfort for guests who stay later. Thank you for staying at Sutanraja Hotel Amurang, we are waiting for your next arrival with better service from us.
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Number of reviews per page
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