1. The bathroom looked like it had never been cleaned. I initially got a room with a leaky ceiling, but then I moved, and the bathroom was in the same condition.
2. There were 2-3 cockroaches in the room, which was ridiculous.
3. The TV was completely dead and wouldn't turn on.
4. The room wasn't soundproof.
5. I thought breakfast would be buffet style, but it was actually delivered to my room. It wasn't a problem, but I only had one item, "fried rice," which was too salty but also too sweet. It was odd. I got two scallops/nuggets, and they were burnt. I got two glasses of tea: one thick, slightly sweet, and the other was like water with a hint of tea.
6. The parking lot was a complete mess. The security guard didn't direct me properly. I ended up parking on the side of the road.
7. The towels were extremely worn.
I'm very sorry, but I hope this can be a valuable resource for management to improve. Thanks.