Traveloka (268)
Other sources (14)
8.5
Very Good
From 268 reviews
Provided by travellers on
Cleanliness
8.4
Room Comfort
8.3
Meal
8.0
Location
8.6
Service and Facilites
8.4
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Distance to City Center (2)
Surroundings (2)
Accessibility (1)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Ambiance (1)
Soundproof (1)
Bedroom (1)
Bathroom (1)
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Traveller Reviews CSW Hostel
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40
Customer reviews
I***n
Leisure
5.8
/10
Reviewed 7 week(s) ago
Bad experience with CSW Hostel
1. Toilet is only 1 for 14 people
2. My drinks got stolen from the fridge
3. My lower bunk bed peed on the bed and the whole room was smelly
4. The bunk bed is woobly
5. There is no communal area
The good thing is they keep the place clean and location is right at the center of Chinatown
+3
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Accommodation's Reply
15 Jun 2025
Dear Valued Guest,
Thank you for your feedback regarding your recent stay at CSW Hostel. We sincerely apologize for the issues you experienced. We are working to address these immediately actions, by improving our facilities, increasing cleaning frequency and improving security measures.We value your feedback and are committed to improving the guest experience at our hostel.
Best regards,
CSW Hostel Team
G***t
Staycation
5.4
/10
Reviewed 36 week(s) ago
Terrible place. I saw the place and left. My payment for two days is totally wasted.
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AS
Alexander S.
10.0
/10
Reviewed 43 week(s) ago
Close to mrt maxwell, many places to eat
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D***o
Leisure
8.1
/10
Reviewed 51 week(s) ago
Nice place. Located at chinatown, near maxwell food market. Located at 2nd floor on the building. Staff friendly and nice. Room was okay and clean. Nice experience.
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S
Sumarni
6.0
/10
Reviewed 68 week(s) ago
Penjaga cerewet dan bicara tidak baik.
1 people find it helpful
Linda
8.5
/10
Reviewed 98 week(s) ago
So clean & Quiet & The staff so friendly & so kind special Ms. Sarah. Thanks so much Sarah, we will miss you 🌹😘😇
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Mutiara
8.5
/10
Reviewed 101 week(s) ago
Sleeping here is really "deep and comfortable but the pillow cases are a bit rotten (bad smell).
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1 people find it helpful
VT
Van T. H. U.
8.5
/10
Reviewed 110 week(s) ago
The landlord was nice, the room was clean, my roommates were so friendly and supportive. The location is peaceful and convenient. Everything was very OK, I will be back again:).
2 people find it helpful
E
ELVANITA
9.7
/10
Reviewed 111 week(s) ago
Strategic. Go down directly to the center of China Town, it's cheap as long as you book well in advance. Lodging options for groups of 8 people, one bed at a time. The waiter is friendly. Communication is easy to understand.
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1 people find it helpful
ANTNGUYEN
8.5
/10
Reviewed 112 week(s) ago
Clean, check-in on time, great, very close to china town
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VĐ
Văn Đ. T.
9.7
/10
Reviewed 115 week(s) ago
Very good. Excellent. The owner is so friendly, kind! Comfortable, easy to find out where the hostel is. Near by the center place of city, such as Marina Bay, Merlion Statue, … It 's just 2 minutues to go to nearest MRT. 5 stars with me! Thanks to the owner!
4 people find it helpful
SE
SUZANA E. D.
9.4
/10
Reviewed 119 week(s) ago
The cut of the room is added.
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1 people find it helpful
NH
Nguyen H. H.
9.4
/10
Reviewed 129 week(s) ago
Manager very good, she enthusiasm.
1 people find it helpful
SA
Sreenjith A.
8.4
/10
Reviewed 143 week(s) ago
Location is excellent with 5, Banda Street prominently displayed on the complex opposite the Buddha relic temple. The hostel itself is on the 1st floor on the side facing away from the temple. Because the name board is not conspicuous. The proprietor Ms. Sarah is really conscientious and it was nice meeting a person who takes her work so sincerely.
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1 people find it helpful
DF
Diah F.
10.0
/10
Reviewed 157 week(s) ago
Ketemu sama Madam Sarah yang sangat helpful. Tempat strategis gampang mau kemana-mana. Di sebelah ada hawker yang ada makanan halal. Dan di tengah kawasan china town banyak makanan dan penjual murah-murah. Kamar bersih dan nyaman walau toilet sharing.
5 people find it helpful
T
Thuthuy
Backpacking
9.7
/10
Reviewed 281 week(s) ago
Great, very friendly owner, very enthusiastic to guide you when you need support, will come back if given the opportunity
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Raphael R D P C T R O H T I M S Dahlia Paz
Backpacking
9.7
/10
Reviewed 281 week(s) ago
We had an amazing stay with my squad and I highly recommend this hotel. Concerns like cleanliness ✔️, safety ✔️, accessibility (food,train station,gift shop) ✔️with a very accommodating owner ma’am Sarah 👍. The experience is like a Home away from Home. Thank you ma’am ♥️♥️♥️♥️♥️
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Rita Rita
Family
8.5
/10
Reviewed 282 week(s) ago
Good hostel. Thanks to Miss. Sarah..
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ma
meilansyah a.
Backpacking
8.8
/10
Reviewed 285 week(s) ago
Pretty good. We just haven't got towels and the bathroom is only 1. But the good ones let us check in early at 9.
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3 people find it helpful
NT
Nguyen T. T. Q.
Family
9.7
/10
Reviewed 286 week(s) ago
This is my second time here. This is great accommodation, convenient location, cheap price, clean room and very cute Sara.
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