Arwana Safari Hotel Puncak

Explore Arwana Safari Hotel Puncak
7.7
Pleasant
From 1,013 reviews
Provided by travellers on
Cleanliness

7.4

Room Comfort

7.4

Meal

7.5

Location

8.0

Service and Facilites

7.6

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Traveller Reviews Arwana Safari Hotel Puncak

Number of reviews per page
20
40
Customer reviews
yunni n. Q. 1.
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4.9
/10
Reviewed 147 week(s) ago
Cleanliness is lacking. The hotel is noisy because of the roadside. Service is lacking.
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Ika A. S.
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8.5
/10
Reviewed 160 week(s) ago
Not bad for transit, comfortable room for rest.
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3 people find it helpful
Muhamad A.
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4.5
/10
Reviewed 164 week(s) ago
The dirty place has cockroaches, the blanket smells of smelly pillows, there is no toothpaste, toothbrush soap, and the towels are dirty + the smell of hot water doesn't work.
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marlina w.
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6.1
/10
Reviewed 187 week(s) ago
The location is really close to the safari park, on the side of a big road too, but it's noisy with the sound of vehicles so it's a bit difficult to sleep. The toilet facilities are lacking, the toilet can't be flushed, the dipper & bucket leak, the heater only turns on in the afternoon.
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9 people find it helpful
Bagas
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6.8
/10
Reviewed 218 week(s) ago
Towels and toiletries are not provided, the bed cover is a bit musty, the window curtains are not tight or see-through.
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4 people find it helpful
Rinny M.
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6.0
/10
Reviewed 220 week(s) ago
The room is not clean and smells bad.
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2 people find it helpful
Fahrizal Yaasin
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6.0
/10
Reviewed 220 week(s) ago
Not clean and the room smells bad.
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2 people find it helpful
Try H.
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6.1
/10
Reviewed 224 week(s) ago
The pillows were dirty, fortunately the pillowcases helped, the bathroom door didn't have a lock, the hot shower didn't work optimally, the location was strategic because it was on the side of the road, so it was really noisy.
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2 people find it helpful
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Achmad N. K.
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8.5
/10
Reviewed 224 week(s) ago
Overall sangat bagus, nyaman, cuma bising kendaraan saja, its normal. Saran kalo mau nginap pilih bagian yang belakang biar nyaman istirahatnya.
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Achmad W.
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8.5
/10
Reviewed 245 week(s) ago
Location on the edge of the peak highway, clean rooms, good service
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1 people find it helpful
Nova Y.
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8.4
/10
Reviewed 248 week(s) ago
the room is the same as in the photo. just because it is at the top, the room mattress still feels damp, the facilities are in accordance with the price. the water is cold. cupboard only display (not usable).
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3 people find it helpful
Henri H.
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5.4
/10
Reviewed 249 week(s) ago
It is not comfortable to stay here, the water is dead, toiletries are not provided such as towels and soap ... once you know there are no toiletries, immediately look for another hotel.
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5 people find it helpful
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YULIASIH
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8.0
/10
Reviewed 250 week(s) ago
nice, the place is strategic, the bathroom is also pretty good. but the mattress and blanket smell musty like that🙏
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Syifa A.
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6.0
/10
Reviewed 262 week(s) ago
There is no air conditioning, the rooms are quite hot, there are also many TVs with no pictures. Large bathroom and clean mattress.
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1 people find it helpful
Vera O.
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6.0
/10
Reviewed 265 week(s) ago
The service is very friendly with suma but there is, the room is too damp and smelly, the mat is really musty and the sheets are worn, the blankets also smell. Sorry for a little criticism and suggestions. Hopefully it can be accepted and be an improvement, the service is really good, really friendly, but in terms of rooms. The room smells really bad when the door is opened, it's damp, the floor is really dry, there is a TV but the remote is broken. me yesterday right? You have to stay overnight while bringing your child a bit because it makes you uncomfortable with the condition of the room. The bath mat, the blanket smells great, plus the sheets are really shabby. Are you willing to get cold sleeping because you don't want to use a blanket? Maybe next, it should be considered in terms of the room, it's a shame if the waiter is really friendly but the condition of the room makes it uncomfortable, it's good for sheets, pillowcases, blankets to be changed diligently, the floor is diligently swept and mop. I hope it will be better in the future?
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1 people find it helpful
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Asep S.
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5.8
/10
Reviewed 272 week(s) ago
Dengan harga segitu. di jakarta saja yang dibilang ekonominya lebih mahal masih lumayan kok fasilitasnya, dan banyak yang sudah terpenuhi, Seperti air hangat contohnya ini sabun saja tidak ada, handuk cuma 1, Kaya hotel 100 riban ternyata harus bayar lagi pas check-in agar fasilitasnya beda kalau bisa yang jujur jangan bohong, wajar sepi.
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7 people find it helpful
Taufansya
icon-origin-TRAVELOKA
5.1
/10
Reviewed 282 week(s) ago
Should be told if many rooms are damaged even though I chose, many rooms are damaged, doormats near the bathroom are not so muddy, konci slot in the bathroom is broken, toilet drainage is clogged so it floods, WiFi is said to be free on the banner in front of the side of the road only palau suali what is moderate, Should such services be accelerated so that guests are satisfied, food is not available at any time only certain times, So if guests are hungry must wait at 7 o'clock in the evening before food can be made, the essence is destroyed nub lah.
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9 people find it helpful
Iin P.
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9.4
/10
Reviewed 283 week(s) ago
Nice room, bathroom is also clean. The room smells nice but the mattress smells a bit anyway.
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Erlinda E.
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Family
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4.8
/10
Reviewed 286 week(s) ago
Really bad oh my god this hotel is not clear, there is no TV remote, andul no. From check-in to me in the morning, I was asked by Nanto in an anther, not to be given anything, bro. there is no hot water, it says it's already arrived in the morning there isn't any either. Bad, don't believe enough.
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13 people find it helpful
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aira a.
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8.5
/10
Reviewed 287 week(s) ago
Cool, tasty and safe, I want to buy anything too close, I just love that the TV is still old school, tube TV.
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5 people find it helpful
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