8.2
Very Good
From 7,670 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.0

Location

8.2

Service and Facilites

8.1

People often mention about Kyriad Hotel Airport Jakarta
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スタッフの親切さ (22)
寝室 (21)
味 (19)
アクセシビリティ (18)
周囲 (17)
Wi-Fi (16)
バラエティ (16)
市内中心部までの距離 (15)
雰囲気 (15)
防音 (15)
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Traveller Reviews Kyriad Hotel Airport Jakarta

Number of reviews per page
20
40
Customer reviews
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WayirNuri
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Recommended. Unfortunately, the shuttle bus to the airport is not hourly, but the price is okay.
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L***i
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Staycation
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6.3
/10
Reviewed 3 day(s) ago
no reception staff open the door themselves small room small bathroom water faucet leaking floor has many cracks and breaks
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T***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Good and comfortable, strategic and easy to find a vehicle to get there
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Accommodation's Reply
16 Jul 2025
Warm greetings from Kyriad Hotel Airport Jakarta. Thank you very much for taking the time to write a review of our hotel. Sincerely, Guntur Trisno Utomo, General Manager
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Miftah F. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I'm quite satisfied with the service and facilities at the Kyriad Hotel Airport Jakarta. I especially liked the hotel's shuttle service to and from the airport. It was very helpful.
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Accommodation's Reply
16 Jul 2025
Warm greetings from Kyriad Hotel Airport Jakarta. Thank you very much for taking the time to write a review of our hotel. Sincerely, Guntur Trisno Utomo, General Manager
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Ayu V.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Comfortable, affordable, if I go there again I will definitely stay there again.
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Accommodation's Reply
16 Jul 2025
Warm greetings from Kyriad Hotel Airport Jakarta. Thank you very much for taking the time to write a review of our hotel. Sincerely, Guntur Trisno Utomo, General Manager
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Yulie A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The distance to the airport and the hotel is close.
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Warm greetings from Kyriad Hotel Airport Jakarta. Thank you very much for taking the time to write a review of our hotel. Sincerely, Guntur Trisno Utomo, General Manager
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S***O
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, breakfast is decent, the swimming pool is suitable for families.
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Accommodation's Reply
02 Jul 2025
Warm Greetings from Kyriad Hotel Airport Jakarta. Thank you very much for taking the time to write a review about our hotel. Sincerely, Guntur Trisno Utomo General Manager
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v***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Comfortable for transit hotel, cold air conditioning, clean room
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2 people find it helpful
Accommodation's Reply
02 Jul 2025
Warm Greetings from Kyriad Hotel Airport Jakarta. Thank you very much for taking the time to write a review about our hotel. Sincerely, Guntur Trisno Utomo General Manager
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S***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
a bit far from the airport even on map beside airport
1 people find it helpful
Accommodation's Reply
02 Jul 2025
Warm Greetings from Kyriad Hotel Airport Jakarta. Thank you very much for taking the time to write a review about our hotel. Sincerely, Guntur Trisno Utomo General Manager
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A***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It's good, but you have to pay attention to the glasses in the room, spoons and towels, the food is delicious and there are lots of choices.
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2 people find it helpful
Accommodation's Reply
30 Jun 2025
Warm Greetings from Kyriad Hotel Airport Jakarta. Thank you very much for taking the time to write a review about our hotel. Sincerely, Guntur Trisno Utomo General Manager
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g***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The room is clean and comfortable. Thank you.
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Accommodation's Reply
30 Jun 2025
Warm Greetings from Kyriad Hotel Airport Jakarta. Thank you very much for taking the time to write a review about our hotel. Sincerely, Guntur Trisno Utomo General Manager
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F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly staff and comfortable and clean rooms.
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1 people find it helpful
Accommodation's Reply
30 Jun 2025
Warm Greetings from Kyriad Hotel Airport Jakarta. Thank you very much for taking the time to write a review about our hotel. Sincerely, Guntur Trisno Utomo General Manager
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B***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The sink faucet was leaking, there was no table near the window, there was no bedside table.
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1 people find it helpful
Accommodation's Reply
09 Jun 2025
Dear Our Beloved Guest. Thank you for taking the time to share your feedback. We will certainly pass your feedback on to the relevant team members and we are currently working to continuously improve our services. We look forward to welcoming you back to our hotel soon! Best regards, Guntur Trisno Utomo. General Manager
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Aura S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Best😍🤍 let the stars do the talking 🥰
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Accommodation's Reply
09 Jun 2025
Dear Our Beloved Guest. Thank you for taking the time to share your feedback. We will certainly pass your feedback on to the relevant team members and we are currently working to continuously improve our services. We look forward to welcoming you back to our hotel soon! Best regards, Guntur Trisno Utomo. General Manager
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S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Had to move rooms a few times due to AC problems, but they were helpful and accommodating.
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1 people find it helpful
Accommodation's Reply
09 Jun 2025
Dear Our Beloved Guest. Thank you for taking the time to share your feedback. We will certainly pass your feedback on to the relevant team members and we are currently working to continuously improve our services. We look forward to welcoming you back to our hotel soon! Best regards, Guntur Trisno Utomo. General Manager
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N***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 10 week(s) ago
8/10 for the overall stay from the facilities, staff, food etc. The staff are very friendly even though check in is at 22.30 but they are well served. The food at the restaurant is also quite delicious, you can try everything. The swimming pool is cool, spacious and clean, cool not too crowded comfortable. If you bring children, they will definitely be very happy ❤️ The only minus is the room, in terms of cleanliness, the room is very clean, the only thing that needs to be fixed is the AC is not cold at all, it only blows out air, if possible replace the AC because in my opinion the AC is old, then the TV remote doesn't work, luckily my husband's cellphone can be a remote. Staying here so far is still safe and fun 🥰
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Accommodation's Reply
09 Jun 2025
Dear Our Beloved Guest. Thank you for taking the time to share your feedback. We are currently working to continuously improve our services. We look forward to welcoming you back to our hotel soon! Best regards, Guntur Trisno Utomo. General Manager
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P***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
Facilities are comparable to the price offered. The right choice for transit in the Soekarno Hatta airport area.
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1 people find it helpful
Accommodation's Reply
16 May 2025
Warm Greetings from Kyriad Hotel Airport Jakarta. Thank you very much for taking the time to write a review about our hotel. Sincerely, Guntur Trisno Utomo General Manager
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Y***i
icon-origin-TRAVELOKA
6.6
/10
Reviewed 13 week(s) ago
The room needs to be renovated. The AC doesn't cool down right away.
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Accommodation's Reply
16 May 2025
Warm Greetings from Kyriad Hotel Airport Jakarta. Thank you very much for taking the time to write a review about our hotel. Sincerely, Guntur Trisno Utomo General Manager
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Hakim B. H.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Everything is okay. From the friendliness of the staff, the location close to the city center, and so on.
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Accommodation's Reply
02 May 2025
Dear Sir/Madam, Warmest greetings from Kyriad Hotel Airport Jakarta Thank you for taking the time to share your experience regarding your recent visit, we will share your review with our team to be an encouragement and motivation to provide a wonderful experience during your stay at Kyriad Hotel Airport Jakarta. Sincerely, Guntur Trisno Utomo General Manager
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A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 15 week(s) ago
Clean, comfortable but the room's AC drips/leaks.
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Accommodation's Reply
02 May 2025
Dear Sir/Madam, Warmest greetings from Kyriad Hotel Airport Jakarta Thank you for taking the time to share your experience regarding your recent visit, we will share your review with our team to be an encouragement and motivation to provide a wonderful experience during your stay at Kyriad Hotel Airport Jakarta. Sincerely, Guntur Trisno Utomo General Manager
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Number of reviews per page
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