Overall Ratings & Reviews Swiss-Belhotel Makassar

Dear E*e, Warm greetings from Swiss-Belhotel Makassar. Thank you for your review and for taking the time to share your experience with us. We sincerely apologize for any inconvenience you experienced, particularly regarding the cleanliness of the bed linen and the lack of information regarding parking facilities. Room cleanliness is our top priority, and we have forwarded your feedback to the Housekeeping team for serious attention and follow-up to prevent a similar incident from happening again. Regarding parking services and information at the reception, we also extend our apologies and will improve coordination and training for our team to provide better and more informative service in the future. We greatly appreciate your appreciation for the food, facilities, location, and the friendliness of our staff. We hope that we can provide a more satisfying stay for you and your family in the future. Warm regards, Swiss-Belhotel Makassar

Dear Mr. Sohinder D.S., Thank you for sharing your review and choosing to stay with us. We are pleased to know that you enjoyed the cleanliness of your room and the views. We hope to welcome you back on your next visit for an even more enjoyable experience. Warmest Regards, Swiss-Belhotel Makassar

Dear a*i, Thank you for taking the time to share your experience. We're glad you enjoyed the ocean view and were helped by the friendliness of our team. We also appreciate your feedback regarding the comfort of the bed, the quality and availability of food during busy times, and any inconveniences related to luggage storage at the front desk. These will be taken into consideration for future improvements. Your feedback is very important to us as we continue to improve our service. We look forward to welcoming you back for an even better experience in the future.

Dear Ms. Ester A. B., Thank you for your positive rating and review. We are very pleased to know that you have chosen Swiss-Belhotel Makassar for your stay several times and have always been satisfied with our service. Reviews like this are a great motivation for the entire team to continue to maintain quality and comfort for every guest. We look forward to welcoming you back on your next visit. Warm regards, Swiss-Belhotel Makassar

Dear i s w. W., Thank you very much for your perfect rating and wonderful review. We are very pleased and honored to be your and your family's first choice every time you vacation. Our commitment is to always provide a pleasant and memorable stay for all our guests. We look forward to welcoming you and your family on your next visit. Warm regards, Swiss-Belhotel Makassar

Dear Zainal R. Thank you for taking the time to leave a positive review of your stay with us. We are delighted to hear that you enjoyed the city and ocean views from our hotel. Your feedback and appreciation mean a lot to us and motivate our entire team to continuously improve the quality of our service. We look forward to welcoming you back in the future for another memorable stay. Warmest Regards, Swiss-Belhotel Makassar

Dear M*d, Thank you for your perfect rating and such a positive review of your stay with us. We are delighted to hear that you were satisfied with the friendliness of our staff, the speedy check-in process, and the cleanliness of your bedroom and bathroom. Our strategic location is indeed one of our strengths, and we are delighted that it contributed to your comfort. Your feedback means a lot to us and motivates the entire team to continue providing the best service. We look forward to welcoming you back soon. Warm Regards, Swiss-Belhotel Makassar

Dear Mr. Hery, Thank you for choosing Swiss-Belhotel Makassar as a place to stay with your family, and for taking the time to share your experience. We are pleased to know that our service and the friendliness of the staff have left a positive impression on you and your family. We are also pleased to assist with the early check-in process, so that you can immediately rest after your trip from Jakarta. We look forward to welcoming you and your family back on your next visit with a more enjoyable experience. Best regards, Swiss-Belhotel Makassar

Dear F*a, Thank you very much for your positive review! 😊. We are glad to hear that you were satisfied with our hotel's access to the city center and the airport. We look forward to welcoming you back to our hotel soon. Warm Regards, Swiss-Belhotel Makassar

Dear F*a, Thank you for choosing Swiss-Belhotel Makassar and for taking the time to provide a review. We are very pleased to know that you recommend our hotel, both for transit purposes and family vacations. Reviews like this motivate us to continue providing the best service. We look forward to your next visit to Swiss-Belhotel Makassar. Sincerely, Swiss-Belhotel Makassar

Dear Arsyad A. Warm greetings from [Your Hotel Name], Thank you for taking the time to share a positive review of your experience with us. We are very happy to hear that you were satisfied with the friendliness of our staff during your stay. Friendliness and sincere service are our top priorities to ensure every guest feels comfortable and appreciated. Reviews like this are a great motivation for our entire team to continue providing the best service. We look forward to welcoming you back again on the next occasion with an equally pleasant experience. Warm Regards, Swiss-Belhotel Makassar

Dear L*w, Thank you for choosing to stay with us and taking the time to leave such a positive review. We are very pleased to know that you enjoyed our strategic location, beautiful sea views, clean rooms, and the friendliness of our staff. Reviews like this mean a lot to us and are a great encouragement for the entire team to continue to maintain and improve the quality of service for the comfort of our guests. We look forward to welcoming you back on your next visit, and providing an even more memorable stay experience. Warm Regards, Swiss-Belhotel Makassar

Dear F*a. Thank you for your review. We are glad you enjoyed your stay. We look forward to your next visit. Stay healthy, F*a! Swiss-Belhotel Makassar

Dear F*a. Thank you for your review. We are glad you enjoyed your stay. We look forward to your next visit. Stay healthy, F*a! Swiss-Belhotel Makassar

Dear F*a. Thank you for your review. We are glad you enjoyed your stay. We look forward to your next visit. Stay healthy, F*a! Swiss-Belhotel Makassar

Dear F*a. Thank you for your review. We are glad you enjoyed your stay. We look forward to your next visit. Stay healthy, F*a! Swiss-Belhotel Makassar

Dear C*a, Thank you for your positive review. We are very happy to hear that you are satisfied with our service, enjoyed the hotel facilities such as the swimming pool, food, and the comfort of the room. Reviews like this are a great motivation for our entire team to continue to provide the best service. We look forward to your next visit. See you again at Swiss-Belhotel Makassar! Stay healthy, Swiss-Belhotel Makassar

Dear VICKY G. S. Thank you for taking the time to share your feedback. On behalf of Swiss-Belhotel Makassar, please accept our sincere apologies for the inconvenience you experienced regarding your recent booking through Traveloka Apps. We truly understand your frustration and disappointment, especially considering the effort you made to reschedule in advance, as well as your loyalty as a Diamond member in Traveloka. It is certainly not the experience we aim to provide, and we deeply regret that the communication between the hotel and the booking platform did not meet your expectations. Please be assured that we take your comments seriously. We are currently reviewing this matter with our team and the relevant parties at Traveloka to ensure better coordination and a smoother process for our guests in the future. We value your patronage and would genuinely appreciate the opportunity to restore your confidence in both our hotel and services. Should your travels bring you back to Makassar, we would be honored to personally assist you with your booking and ensure a seamless experience. Stay healthy, Vicky! Warm Regards, Swiss-Belhotel Makassar

Dear Isnaldi, Warm greetings from Swiss-Belhotel Makassar! Thank you for taking the time to leave a positive review. We are very pleased to know that you enjoyed your stay in the ocean view room. Indeed, the sunset view on a sunny day is one of the main attractions that is often a favorite of our guests. We look forward to welcoming you back in the near future for an equally enjoyable experience. Stay healthy, Isnaldi! Swiss-Belhotel Makassar

Dear A***y, Thank you so much for your kind words! We're delighted to hear that you found our staff friendly and informative — providing warm and helpful service is what we strive for every day. We truly appreciate your feedback and hope to welcome you back again soon for another great stay. Warm regards, Swiss-Belhotel Makassar