The front office staff was so kind and the view from this hotel is really majestic. the place is on the zigzag road which makes it a little difficult for parking and you can hear vehicles along the road. the rooms could improve as well since we were put in a room where the floorboards, doors and bathroom were dated and needs improvement. the hot and cold shower doesn't work in the day and it disrupts with the electrical wirings of the lights in the bathroom, making it flicker. theres also no shower curtain and mini ref, wifi was okay but cable tv is nice. considering the amount we paid for the room, it made up for the view, the pool and the sauna.