Overall Ratings & Reviews Hotel Supreme Convention Plaza

Staff were friendly especially the reception folks. We arrived early and allowed to have an early check in. Hotel and room interior needs renovation badly though. Location is quite far from usual tourist spots.

Breakfast was great, but what I really love about this place is how comfy is their bed.

We enjoyed our stay! Thank you hotel supreme!😊

So nice ☺ the place was so good and clean.. esp. the staffs ☺ and I love the breakfast ❤ near in some tourist spot and walking distance ☺ they convert our room to air condition with no fee is free charge 😊 thank you.

The room was good except for the carpet that is obviously dirty. Good thing they offer slippers in the room! Also, we picked a room which offers free wifi, meaning we have to pay extra for that. Unfortunately, we were informed that the wifi connection only works in the lobby and does not reach our room. Kind of disappointing really.

Everytime me and my family go to baguio we aleays booked here in hotel supreme. Nice location. Great almusal. Buffet style and very clean hotel.

The free breakfast buffet was super nice. The Location was ok too.

Large room, great breakfast, large bathroom and courteous employees. I just suggest that put more lights in the room as it's dark for me.

We checked in before the check in time which is super okay, the room was clean and cozy, kudos to the cr it's super nice. Breakfast was also something memorable, good food and unli everything 😊 Will definitely go back and will definitely recommend to other people.

It was a bit disappointing. The room they gave us was not good (room 501, view was roof of the 4th floor and laundry area) it is also across the housekeeping office and was noisy (we can hear their phone ringing every time someone was calling them), bedsheets were so old and it was itchy that's why wasn't able to sleep properly. Bathroom too is not clean, you can see very old watermarks on tiles and the wood brackets of the sink was infested with termites. Also, the glass in the breakfast area was not cleaned properly, I saw black things floating in the water. Carpets were old and smell like molds. aircon in our room was leaking, holder of the bidet was broken too that's why it always falls on the ground. light in the room was broken, we even asked the maintenance person to fix it.

Noise (Loud Musics, Laugh, talks) of other rooms are heard in our room. We call the attention of the Reception, still they continue their talks. We waited so long to have our Breakfast meal, crew at hotel are not that good to manage queries.

We were supposed to stay for 2 nights only, our stay during those 2 nights were great. Clean rooms and good location. When we were supposed to check out, my friends and I decided to extend our stay in baguio and decided to stay for the 3rd night. Since we only booked for 2 nights, we had to ask again the staff from the reception if the same room is available to be booked on our 3rd night. She said its already booked and we'd have to choose another room. When we transferred, we had to leave our things right away because we were going somewhere else before lunch. 1.) we went back to the hotel room and found a pair of slippers that was not ours! So right there and then we realized that someone was in our room when we were out! We called the reception and they had to review the cctv. 30mins later, the head of the housekeeping came and apologized for the misunderstanding. They said that a trainee was cleaning the room we left and thought that the pair of slippers was ours so she/he knocked on the door of our new room and when no one answered, she/he decided to open the room and leave the pair of slippers!!!!! Who would do that??? I told the head of housekeeping that the pair of slippers is not ours and before we left, we checked the room we were leaving and the guy who helped us carry our things also checked the room before we decided to leave. So how can someone mistaken the slippers to be ours?!!! They only apologized and said that their only purpose is to return the item to us!!! How ridiculous does that sound?! I told them they should not have opened the door if no one was answering and just left the item in the reception!!! 2.) the flush in the restroom was not working!!! 3.) the aircon was not working properly and they offered us a fan. I told them we should have booked fan room if we wanted to have one. So they gave us another room similar to the one that we originally booked. They initially said that they were fully booked but we found out there were only 18 rooms used out of 50+ rooms available. Please don't stay in this hotel. We're not sure of the safety of your things.

The hotel is nice and good although I didn’t like the view of the room they gave us.

I just wished they had an airconditioned room for family rooms.

Location was not so good. Some of the staffs, except for the frontdesk, are not so approachable/friendly. Sink is cloged. We have not been advised beforehand that our room is not aircondirioned. Wifi connection is very weak to none. Complimentary breakfast tastes like hospital food. :( We had no towels in our room hence we needed to call and ask for it. Good thing though is that they have a luggage room where we can keep our luggage after check-out. Another plus point probably is the bathtub.

This is my second stay at this hotel. While I was very satisfied on my first stay two years ago, this time was different. Staff on the front desk especially during the evenings of our recent stay were not accommodating and very unapproachable. Hence you'll hesitate to call for assistance. There are times that they will just give you the local numbers for housekeeping/laundry/kitchen so you'll make the request yourself. Bottled waters were not replenished daily, and I still had to explain that it was for my second night, as the staff insists that there is a limit on the bottled water. Toiletries had to be requested also. We also had a hard time borrowing their iron and ironing board on our first try. Lady on the front desk during our first night kept on insisting that we have our clothes ironed on their laundry as there will be a fee for borrowing the iron. (Additional fee for borrowing would not be an issue though, just wondering why the girl kept on repeating that there will be a fee, seems to me that she doesn't like to lend the iron lol) Level of accommodation depends on the mood of the front desk staff, which is not satisfying and not helpful. On the other hand, Housekeeping staff are very helpful and very prompt in assisting us with our requests. Same with the staff that assisted us during breakfast, very accommodating.

It’s my first time in Baguio and are group are very satisfied with the accommodation and services that Hotel Supreme offers. I can sing praises for their food too!!👌 Location is not crowded and you can easily access PUJs if you want to go to different tourist sites. Thanks Hotel Supreme!

Awesome experience! Nice food, friendly staff and clean environment.

Everything was great! Love the spacious room! will definitely stay here again. :)

I can say that it was a good stay. Nice buffet breakfast served on our day 1 and ala carte option for our last day. Room was okay if your not looking for a very fancy room. You know that the building was already a little old but again it was just okay. Only thing that's not okay was the aircon, it wasn't working and despite the feedback, they didn't fix it. So we slept with just an e-fan that was working. We were there for three days and two nights.