Dear Ladies/Gentlemen, Thank you for choosing to stay with us and for taking the time to share your experience. We are very glad that our location near Discovery Mall was convenient for you. However, we apologize for any inconvenience regarding the service of our staff and the quality of the bed which did not meet your expectations. This feedback is highly appreciated and we will take immediate action to improve the quality of our service and the comfort of our rooms in the future. We look forward to welcoming you back again for an even better stay experience. Best regards, Agus Juliantara Putra Assistant Manager

Dear Veronica N., Thank you for sharing your wonderful experience during your stay at Favehotel Kuta Kartika Plaza. We are so glad that you were impressed with our location near the airport and the friendly service from our staff. Your comments and compliments mean a lot to us as we strive to provide the best service. We look forward to welcoming you back again in the future. Best regards, Agus Juliantara Putra Assistant Manager

Dear Valued Guest, Warmest regards from Favehotel Kuta Kartika Plaza. Thank you for your positive review. We are so glad that you were impressed with the warm service from our team and the hotel's location near Kuta Beach. We sincerely hope to welcome you back again in the future for an even more wonderful stay experience. Best regards, Agus Juliantara Putra Assistant Manager

Dear Valued Guest, Thank you for taking the time to write us a review and feedback. We apologize for the inconvenience you experienced regarding the cleanliness of the towels and the condition of the bathroom, which did not meet our expected service standards. We have forwarded your comments to our housekeeping and engineering teams for prompt follow-up and improvements. We also appreciate the friendliness of our lobby staff. Your feedback is highly valuable for our continued improvement of the hotel's service and facilities. We look forward to welcoming you back for an even better stay experience in the future. Best regards, Agus Juliantara Putra Assistant Manager

Dear Valued Guest, Thank you for your positive review. We are delighted to know that you were satisfied with our food, room service and overall service. Reviews like these are very encouraging and encourage all our team to continue to strive to provide the best service to our guests. We look forward to welcoming you back to Favehotel Kuta Kartika Plaza for an even more enjoyable stay. Best regards, Agus Juliantara Putra Assistant Manager

Dear Valued Guest, Thank you for your positive review and feedback. We are delighted to know that you enjoyed your stay and were satisfied with our hotel. Your review is a driving force for us to continue striving to provide the best service. We look forward to welcoming you back to favehotel Kuta Kartika Plaza for an even more enjoyable experience. Best regards, Agus Juliantara Putra Assistant Manager

Dear Valued Guest, Thank you for your positive review. We are very pleased to know that you were satisfied with the cleanliness and comfort of our room, despite your late check-in. We hope you had a pleasant and quality stay. We sincerely hope to welcome you back to Favehotel Kuta Kartika Plaza for another memorable stay. Best regards, Agus Juliantara Putra Assistant Manager

Dear Adi C, Thank you for your positive review. We are very pleased that you enjoyed your stay and the friendly service from our staff, as well as our hotel's excellent location in the heart of Kuta. We look forward to welcoming you back to favehotel Kuta Kartika Plaza for another enjoyable stay. Best regards, Agus Juliantara Putra Assistant Manager

Dear Valued Guest, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience caused by the room condition and the hallway carpet. Please rest assured that your feedback has been shared with our Housekeeping team for immediate follow-up and improvement. We’re glad, however, that our team was able to assist you promptly with the room change and that you appreciated our convenient city location and value for money. Your comments are very valuable in helping us improve our service and facilities. We hope to have the opportunity to welcome you back for a much better experience in the future. Warm regards, Agus Juliantara Putra Asst FO Manager

Dear Guest, Thank you for your review and appreciation. We are pleased to know that you were satisfied with the cleanliness of our room, facilities, and strategic location. Your feedback regarding the soundproofing of the room is highly appreciated and will be taken into consideration for future quality improvements. We look forward to welcoming you back to Favehotel Kuta Kartika Plaza for an even more comfortable stay. Best regards, Agus Juliantara Putra. Assistant Manager

Dear Peter H, Thank you for your positive review. We are delighted to hear that you enjoyed your stay and were satisfied with our hotel's convenient location. Thank you also for your recommendation—it means a lot to us. We look forward to welcoming you back to Favehotel Kuta Kartika Plaza. Best regards, Agus Juliantara Putra, Assistant Manager

Dear H*n, Thank you for your positive review. We are pleased to hear that you were satisfied with our friendly staff, cleanliness, parking facilities, and our hotel's convenient location close to various dining options. We hope to welcome you back on your next visit. Best regards, Agus Juliantara Putra, Assistant Manager

Dear Wahid F, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered regarding the room cleanliness, bottled water condition, kettle, and the towels. This is certainly not the standard of service and quality we strive to deliver to our valued guests. Please be assured that your feedback has been shared with our Housekeeping and Engineering teams for immediate follow-up and closer inspection, to ensure every room and facility is thoroughly checked and prepared before guest arrival. Once again, we are truly sorry for the shortcomings during your stay and grateful for your constructive feedback. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Warm regards, Agus Juliantara Putra Asst FO Manager

Dear Nur l. C. D, Thank you very much for entrusting us with your extended stay. We are delighted to know that you enjoyed the friendliness of our staff and the hotel's convenient location close to various amenities and the beach. We hope this pleasant experience will encourage you to stay with us again in the future. Best regards, Agus Juliantara Putra, Assistant Manager

Dear Ken V. D, Thank you for your positive review. We are pleased to know that you were satisfied with our hotel's strategic location, friendly staff, and easy access. We look forward to welcoming you back on your next visit. Best regards, Agus Juliantara Putra. Assistant Manager

Dear Ken V. D, Thank you for your positive review. We are pleased to know that you were satisfied with our strategic location, friendly staff, and easy access to our hotel. We look forward to welcoming you back on your next visit. Best regards, Agus Juliantara Putra. Assistant Manager

Dear Yuddy S, Thank you very much for your positive review. We are very pleased to hear that you were satisfied with the staff's friendliness and the prompt and accurate service provided. We hope to welcome you back on your next visit. Best regards, Agus Juliantara Putra, Assistant Manager

Dear Lanny W, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience you experienced regarding the condition of the towels and the presence of ants on the table. This clearly does not meet the standard of service and cleanliness we strive to provide to all our guests. We have forwarded your feedback to the Housekeeping team for immediate action and improvement to prevent a similar incident from happening again in the future. We greatly appreciate your feedback and look forward to welcoming you back for an even better experience. Sincerely, Agus Juliantara Putra, Assistant Manager

Dear Febri, Thank you for your positive review regarding our comfort, strategic location, and service. We apologize for the inconvenience due to the lack of smoking rooms. Your feedback is greatly appreciated and will be taken into consideration in improving our facilities in the future. We look forward to welcoming you back on your next visit. Sincerely, Agus Juliantara Putra, Assistant Manager