Overall Ratings & Reviews M Pavilion Lippo Karawaci

Everything is good, from friendly staff, good place, okay comfort, clean place.

The room smells musty, the spring bed is too soft so it makes my aches and pains.

There are no towels available, sorry, it seems the room sheets have not been changed/are not clean enough.

comfy place, recommend with family.

very good, clean, comfortable, friendly, strategic

Very comfortable. This is ok for family gatherings. Especially comfortable if you are with your kids, choose a room facing the swimming pool.

nice place. service ok access to everywhere is close

Check in process was good, staff was nice.

Not bad for transit and temporary stopovers

Maybe you could add some air freshener to the bathroom.

The staff stated that they did not receive the booking code and asked for payment on the spot again, like a new employee who didn't know anything, immediately said there was no booking. The walls and roof of the room were very dirty, there were many leaks and mold on the walls, and the paint was peeling because it was wet.

ok quite nice place and facilities. recommend to come here again. thank you

The staff is very unfriendly, really bad experience staying here. Given a room with a dirty, crusty bathroom, moved to another room and was rude.

Quite comfortable in the middle of the housing complex so it's not noisy, there is a swimming pool and it's quite clean, but I got 1 room that had a small hole in the ceiling, the TV in the room wasn't a smart TV yet, there were only a few channels. The food was standard but the service was a bit lacking, it was okay for just transit or a low budget staycation 👍🏻

Hotel staff is very unfriendly

Quite pleasant and calm atmosphere. Moreover, the service is ok.

Poor service from the receptionist needs to be improved.

All the staff are rude, unfriendly and dare to shout at guests. It's really not good.

Prime & convenient location. Many Food Courts outside the neighborhood where you stay. Friendly and helpful staff. Mineral Water and Kitchen available. Price: OK. Overall: OK. Only 1 problem: when booking asked for a BALCONY, when checking in it said FULL even though it seemed not FULL.

The first employee told me that everything was good so far, there were just cockroaches in the room indicating a lack of cleanliness. The bathroom was okay, everything was running normally. The wifi couldn't be used at all.