8.0
Very Good
From 1,053 reviews
Provided by travellers on
Cleanliness

7.7

Room Comfort

7.8

Meal

7.8

Location

8.4

Service and Facilites

7.9

People often mention about Collection O Kebon Jeruk Near Taman Balai Kota
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Distance to City Center (2)
Staff Friendliness (2)
Ambiance (2)
Hotel Area (2)
Family Friendly (1)
Check-in/out Time (1)
Soundproof (1)
Taste (1)
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Traveller Reviews Collection O Kebon Jeruk Near Taman Balai Kota

Number of reviews per page
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40
Customer reviews
Verified Traveler
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10.0
/10
Reviewed 3 week(s) ago
Very friendly staff, clean environment
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Dwi A.
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8.2
/10
Reviewed 7 week(s) ago
Totally worth it, I'll definitely come back here. The room was comfortable and clean. No issues.. Awesome.
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d***a
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Leisure
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8.2
/10
Reviewed 9 week(s) ago
I initially wanted to stay here for just one night, but ended up staying for two. For the price, I got a promo, the room was clean because it's non-smoking, so it was comfortable, and it wasn't damp or stuffy like most hotels with low prices. The staff was also friendly, both the uncle and the sister in the lobby were very friendly, so I felt at home. 😁 They gave me two towels, but there weren't any mineral water.
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2 people find it helpful
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Muhammad R. A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 87 week(s) ago
Ada tambahan biaya tidak seperti yang telah dibayarkan, pelayanan payah,
3 people find it helpful
astrid
icon-origin-TRAVELOKA
6.0
/10
Reviewed 94 week(s) ago
Jangan oyo plis. Kalian di minta duit lagi pas cekin.
2 people find it helpful
Chika A. a.
icon-origin-TRAVELOKA
8.9
/10
Reviewed 102 week(s) ago
For the staff and atmosphere it's really good, but for the rooms the AC and bed sheets are not very good, the AC is not cold, the bed sheets are also dirty, and you can't get toiletries, the only plus point is the staff and the hotel's position is close to everywhere, please improve it again for the room, thank you.
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3 people find it helpful
Dudin Awaludin
icon-origin-TRAVELOKA
8.5
/10
Reviewed 105 week(s) ago
Just please provide drinking water as a compliment for guests.
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1 people find it helpful
Bianca A.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 150 week(s) ago
The sheets, pillowcases were not replaced (dirty & very smelly), finally asked the receptionist to change the sheets. Ac is not cold. Dirty bathroom. It's enough to stay here.
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1 people find it helpful
Dea intan Novia Ratnafury
icon-origin-TRAVELOKA
9.7
/10
Reviewed 151 week(s) ago
Nyaman. Homey banget. Hotelnya dekat Balai Kota Bandung. Jadi bisa akses jalan kemana saja. Cuma kurang sabun sama sikat gigi aja. Kebetulan saya dadakan pesan hotelnya untuk berobat ke Cicendo. Jadi tidak ada persiapan bawa alat mandi. Overall bagus.
1 people find it helpful
Nadya
icon-origin-TRAVELOKA
6.6
/10
Reviewed 172 week(s) ago
The price doesn't match, in the app the price is like this, when you check-in, it's different again, where there is no confirmation, it says children 1-12 years are free, until there, they are asked for additional. Drinking water is not provided. Overall okay, nice rooms.
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7 people find it helpful
Berlinda p. k.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 175 week(s) ago
Saat membuka kamar, sangat berantakan. Seperti kamar habis pakai yang belum dibersihkan. Sprei bau seperti tidak pernah ganti. Semuanya kotor. Saya hanya transit 1-2 jam. Saya dipaksa untuk membuka kamar lagi karena saya datang 4 orang.
7 people find it helpful
Accommodation's Reply
30 Jun 2022
Hi, Berlin! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
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Om Nyoh
icon-origin-TRAVELOKA
5.4
/10
Reviewed 175 week(s) ago
Not Recommended Hotel, baru kali ini selama pengalaman saya menginap di hotel manapun parkiran kena charge 15 ribu/hari, kunci kamar wajib di serahkan ke resepsionis bila mau keluar hotel, kunci mobil juga harus di titip resepsionis, front office sangat tidak ramah, sungguh sangat mengecewakan.
2 people find it helpful
Accommodation's Reply
30 Jun 2022
Hi, Good luck! We regret that the stay turned out to be average. We've updated the feedback and issues bothering you with our team. Greetings, Jane!
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Virnawati S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 176 week(s) ago
In accordance with the rate, but the ac does not have a remote. Freezing. But it's okay, it's not cold, isn't Bandung. The location is just right.
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2 people find it helpful
Accommodation's Reply
30 Jun 2022
Hi Virnavati, Thank you for rating us and for the valuable feedback. We have forwarded this matter to our relevant team to ensure your future stay is up to the mark. Greetings, Jane!
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Isra A.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 177 week(s) ago
The ac is not cold enough, it's just clean.
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1 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi, thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon
Fathir
icon-origin-TRAVELOKA
8.5
/10
Reviewed 177 week(s) ago
Cleanliness. 90%, but for sure, I can sleep well without have any bedbug issues. And thankfully, hot water is work like a charm. Bandung like freezing in the morning from outsiders. The time I'm order and posting this, for around 125.000,- IDR per night, It's quite affordable. But for anyone like to take it, bring yourself bathroom necessities and hanger, while to towel provided. Suitable for decent backpackers. and there's a garden too.
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2 people find it helpful
Dwi D.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 177 week(s) ago
No tissue, toothpaste, mineral water. Really the room just like that. The bathroom lights are very dim, so it's a bit like that. Service is also b.
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3 people find it helpful
Accommodation's Reply
17 Jun 2022
We apologize for the inconvenience. We have recorded your experience this time. Rest assured, we will work in the future to ensure a pleasant stay with us. Greetings, Amelia.
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Ervina P.
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8.5
/10
Reviewed 179 week(s) ago
Quite recommended for a budget vacation in Bandung. AC, TV, water heater, and towels facilities. Rooms are quite clean. No bath soap and shampoo provided. Cok the contact in the room I ordered is only available 1 so it's difficult to change cellphone chargers when backpacking.
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Accommodation's Reply
16 Jun 2022
Hey, Ervina, Thank you for sharing your feedback. We have flowed the same to our related team to meet your expectations. Have a nice day! Regards, Amelia.
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Octa F.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 179 week(s) ago
The place is good, strategic, the facilities are okay but unfortunately the mattress is not soft.
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Desi S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 180 week(s) ago
Tempatnya sejuk berada di tengah kota, cocok untuk orang yang singgah sebentar dan melanjutkan perjalanan. Ada fasilitas air hangat juga, untuk kebersihannya sudah baik, namun lebih ditingkatkan lagi akan semakin mantap 👍🏻
3 people find it helpful
Hendryan E. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 181 week(s) ago
Delicious and comfortable. Cool friendly service.
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