Overall Ratings & Reviews Palm Tree Genlex Condo

Care taker was approachable and friendly. The room was clean, neat, and towels and tissues were already provide. Hoping to come back again soon!

Caretaker is very rude, we wait for 30 mins at the lobby, to think that we call all the contact numbers provided; Upon our arrival from the airport, and no one care to answer, didn't bother to inform us on what bldg/cluster/unit number they are going to billet us. Maybe they are in the wrong industry, they don't understand what hospitality means. And the caretaker want to leave the trash at the room. And just take it at 9am at his convenience. What the f***. Please don't stay at this property, We strongly advised not to stay at this unit, you will encounter the worse hospitality you've ever been.

Comfortable and peaceful. Recommended.

The place is very convenient and feel like home and a secure area with no worries at all.

We had a great time staying here.

The location is very convenient if you're in transit/travel through Terminal 3 because it is just across the street. When you walked around Newport City Boulevard there are a lot of restaurants, mini mart, laundry and some Watson branches so no need to go the mall. Kuya Eddie, who is the caretaker of the unit was friendly, helpful and approachable. Although it was stated that there was a free wifi, we weren't able to use it because it seems that the broadband doesn't have anymore data. So far our overall stay was better than what we expected. I hope they will provide a microwave in the future. We will definitely book again (provided that they have a legit free wifi):) Thank you!

The room is superb.

Nearest hotel to the airport terminal

nice place to stay😊👍, will recommend and be back again😊

Expensive and no service only it's falling in the name palm tree because its inside of there residence area. Previously in another palm tree hotel I have good experience.

near in Resort Word Manila and NAIA Terminal 3

Location is difficult to pin. Contact person is rude and doesn’t reply.

We had an great stay and the location was awesome given that each of us had different flight schedules. Though I do have a few concerns. The AC took too long to cool the room even at maximum setting. Also since the room was advertised to accommodate 4 persons, additional beddings should have been provided. Also as a suggestion, change the way the shower door opens. It swings inward and would make it difficult for larger persons to get in and out of the shower. Provide also a soap rack in the shower. All in all, the prime location and available appliance made the stay worth it. Would come back.

It is quite convenient if you have to transit, there is sky bridge to T3 and there is a shuttle bus to T1 and T2

It’s an ideal place to stay esp if you have an early flight because the condominium is walking distance from the airport. The room is clean and they have friendly staffs. Security is not questionable.

Great stay. Building staff was very accommodating. Edwin was our contact here for the owner, very nice guy. He made sure that the check in went smoothly. He even carried the bags. Unit is in walking distance of NAIA Terminal 3 via Runway Manila. Nice balcony. Amazing pool. All in all it was a very amazing stay. I will definitely be back again on my next trip to Philippines.

we arrived quite tired after long travel from south.at Palmtree. there, a guy guide us for 5 minutes walk outside and across the main road, into a different, older complex named Sarasay. He brought us at the second floor in a old apartment with only one matrimonial bed. when we asked what's going on he said our original triple room was overbooked and given to other people. I asked "what about the third bed?" and he pointed at the black leather sofa! It took 10minutes to convince him at least to bring some bed linen. he showed up with a single comforter to use as bottom and top (just fold it..). forget the pillow. It was so near the busy main street that we could not rest properly. Absolutely a full shame and no apologies from the owner (he only let us know through his guy that if we want we could go for other hotel. Wow, at 8pm (yes, because we arrived at 6.30 but all that mess took away more then one hour of our precious time) , with a 4 yrs kid, travelling from 4am, we were not in a mood to go around near airport to find another room! And when we tried to contact traveloka nobody was answering our call. So, probably last time with traveloka, for sure first and last time with palmtree. What a shame.

The aircon is not functioning well.

Very convenient location, near airport.

Unit needs improvement in cleaning.