Hotel Purnama Mulia
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Overall Ratings & Reviews Hotel Purnama Mulia
Traveloka (980)
8.1
Very Good
From 980 reviews
Provided by travellers on
Cleanliness
8.0
Room Comfort
8.0
Meal
7.9
Location
8.3
Service and Facilites
8.1
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Staff Friendliness (31)
Room Space (27)
Taste (26)
Accessibility (24)
Distance to City Center (23)
Surroundings (23)
Family Friendly (23)
Bedroom (23)
Hotel Area (23)
Check-in/out Time (21)
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Traveller Reviews Hotel Purnama Mulia
Number of reviews per page
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40
Customer reviews
IS
Iyus S.
9.4
/10
Reviewed 4 day(s) ago
trims..........................
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Verified Traveler
10.0
/10
Reviewed 2 week(s) ago
Never regret staying here, even though I stayed in a standard room, the service is still the best.
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Verified Traveler
Staycation
10.0
/10
Reviewed 6 week(s) ago
Overall, it's really nice, and the environment is beautiful. The bathroom might need a little upgrade to make the water flow stronger.
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1 people find it helpful
AS
Amin S.
10.0
/10
Reviewed 17 week(s) ago
really good...recommended
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2 people find it helpful
N***s
Leisure
6.5
/10
Reviewed 17 week(s) ago
The bedsheets and mattresses smelled of urine, there were lots of mosquitoes, I almost didn't sleep all night... other hotels at this price have AC and towels and toiletries, not here.
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5 people find it helpful
G***i
Leisure
9.1
/10
Reviewed 17 week(s) ago
It was a really nice stay here… I took the family room, it was really spacious. It would be nice to add an exhaust in the bathroom.
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N***a
9.1
/10
Reviewed 18 week(s) ago
This is good, guys, and easy access to anywhere, the downside is that the sink is clogged, and the water heater is not hot enough, so both are cold.
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1 people find it helpful
D***i
Leisure
6.6
/10
Reviewed 18 week(s) ago
My family and I stayed for 3 days and 2 nights in a Deluxe Room at Hotel Purnama Mulia Kuningan. There was nothing special about this hotel; it was simply a place for us to sleep before and after exploring Kuningan City. Do not expect too much or compare it to hotels in Jakarta or Bandung, where you can get better facilities for the same price than what Hotel Purnama Mulia Kuningan offers.
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2 people find it helpful
M***o
Leisure
10.0
/10
Reviewed 19 week(s) ago
The staff was very friendly and accommodating.
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. Our excellent service and facilities, along with our friendly staff, are our top priorities in creating a positive experience for every guest. Your positive feedback is an encouragement to all the staff at Purana Ma Mulia Hotel to further improve the quality of our service. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, General Manager
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F***i
Leisure
9.4
/10
Reviewed 19 week(s) ago
Good hotel to stay, just ask for help to fix it, yesterday the TV couldn't turn on and the toilet flush didn't work in room 322
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Thank you for taking the time to review our hotel. We are sorry that your experience during your stay was not satisfactory. We apologize for any inconvenience this may have caused, and this review will be used by all staff at Purna Mulia Hotel to improve our facilities in the future. We also apologize for the unsatisfactory condition of the room and bathroom. We will discuss this with our team to ensure it does not happen again in the future. We hope to welcome you back soon with improved service. Sincerely, General Manager
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LH
Lily H. A.
10.0
/10
Reviewed 19 week(s) ago
I haven't even had time to take any photos yet, but overall, it's recommended for access to tourist destinations in the Ciremai area, and it's not too far from the city center. Perhaps a suggestion would be to provide ashtrays on each lounge chair in front of the room.
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1 people find it helpful
A***a
Leisure
6.3
/10
Reviewed 20 week(s) ago
The staff is friendly, but the hotel is noisy. There's an event going on in front of the room.
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S
Sofyan
Staycation
8.5
/10
Reviewed 22 week(s) ago
Nice, big, clean room.. 👍
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F***y
10.0
/10
Reviewed 23 week(s) ago
Good, keep it up, it's really good to get better
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Accommodation's Reply
04 Jan 2026
Dear Valued Guest, Thank you for taking the time to write a review about our hotel. We are delighted to hear that you enjoyed your stay. Our excellent service and facilities, along with our friendly staff, are our top priorities in creating a memorable experience for every guest. Your positive feedback is an encouragement to all the staff at Purana Mulia Hotel to further improve the quality of our service. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, General Manager
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F***y
10.0
/10
Reviewed 23 week(s) ago
Nice, clean, cool
Keep it up
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Accommodation's Reply
04 Jan 2026
Dear Valued Guest, Thank you for taking the time to write a review about our hotel. We are delighted to hear that you enjoyed your stay. Our excellent service and facilities, along with our friendly staff, are our top priorities in creating a memorable experience for every guest. Your positive feedback is an encouragement to all the staff at Purana Mulia Hotel to further improve the quality of our service. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, General Manager
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A
Ansyori
Staycation
9.4
/10
Reviewed 24 week(s) ago
Nice view n comfortable place for family
1 people find it helpful
Accommodation's Reply
04 Jan 2026
Dear Valued Guest, Thank you for taking the time to write a review about our hotel. We are delighted to hear that you enjoyed your stay. Our excellent service and facilities, along with our friendly staff, are our top priorities in creating a memorable experience for every guest. Your positive feedback is an encouragement to all the staff at Purana Mulia Hotel to further improve the quality of our service. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The General Manager
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A***I
8.5
/10
Reviewed 24 week(s) ago
good, clean, spacious, just the AC is a bit noisy
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1 people find it helpful
EK
Errika K.
Leisure
6.8
/10
Reviewed 25 week(s) ago
The staff is responsive, but the room is not good. If you get room 104, don't take it!! The TV is slow and doesn't work, the floor is dirty, the sheets have to be changed, there are no slippers, and the bidet is broken when we arrived. The staff said the room is indeed problematic. The food is okay. Adding food is only 30 thousand. Ah, the swimming pool is not recommended, it's very green and dirty too
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2 people find it helpful
AS
Arip S.
Staycation
8.8
/10
Reviewed 26 week(s) ago
It's quite good, improve the facilities, the availability of water is one of the main things in a guesthouse ✌️
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D***i
9.7
/10
Reviewed 28 week(s) ago
First time staying here, very comfortable, the air is cool, the room is clean and tidy, the food is delicious, it won't disappoint.
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Accommodation's Reply
06 Nov 2025
Dear Valued Guest, Thank you very much for your valuable feedback regarding our hotel. We are very glad that you enjoyed your stay. Your comfort is our top priority and we are committed to providing you with quality service, excellent facilities and friendly and helpful staff. Your warm feedback will be the driving force for us to continue to improve our services at Poorna Mamria Hotel. We sincerely thank you for choosing our hotel and we hope to welcome you back soon. Sincerely, General Manager
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